No sound after new install Ubuntu 14.04
 

I just installed Ubuntu 14.04 on my Aspire E11 laptop. Everything works except sound. Nothing is muted. Alsamixer is in strange condition with no bars. Normally I find fixes by googling a question then finding then pasting commands into the terminal but all to no avail. I still have no sound. Any feedback would be appreciated.


Pulse audio controls show everything as normal with nothing muted.


This is the output forlspci -nnk | grep -i audio

$ lspci -nnk | grep -i audio
00:1b.0 Audio device [0403]: Intel Corporation ValleyView High Definition Audio Controller [8086:0f04] (rev 0e)
j

What does PulseAudio Volume Control show?

Hi James...

Welcome to the forum :)

In case you are unfamiliar with how to find out what 273 has suggested, open a terminal and type in and enter...

If you get an error telling you something to the effect that it's not installed, the type in and enter...

Or you can go to the Synaptic Package manager and see if "paprefs" is available. If so, you can download and install that. You can find a description of it here. :)

Also, using the terminal again, please post the output of...

Thanks! :)

Try clicking on your Ubuntu Software Center icon in the task tray bar. After it opens, check the tabs to see what is already installed. There is a search pane at the top of each open window. I recommend installing VLC Media Player, Brasero (disk burning), Rhythmbox Music Player, and also Radio Tray (if you like a variety of streaming FM). I installed the above to get my audio and video up and running...Then I goofed up and L-O-S-T my Software Center. My Ubuntu 14 still works good but I can't install anything new other than downloading a .pdf like Linux Bible or Introduction to Linux. :o

I did look at PulseAudio Control and it shows eveything as normal 100 and not muted.


this was the output I got for the "lspci -nnk | grep -i audio" command.

$ lspci -nnk | grep -i audio
00:1b.0 Audio device [0403]: Intel Corporation ValleyView High Definition Audio Controller [8086:0f04] (rev 0e)

Hi...

Out of curiousity and I'm not sure it will tell us anything new, please also post the results of this command...

I'm wondering, on the off chance, if you have an HDMI component that alsa is trying to use as the default.

Regards...

OK Thanks


Here is the readout for aplay -l


$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0

Thank you. I'll try it out and put it in my notes. I am just learning again myself with Linux. I re-installed Ubuntu 14 to get back my Software Center and now it's smooth sailing!!!

Hi...

From this and the results from "lspci -nnk," I would conclude, at this point, that either Ubuntu does not have a driver for this chip, or that the driver is not loading correctly, or that there may be an issue with the chip itself. From the page here, and here, it appears your device is a "vendor: 8086 ("Intel Corporation"), device: 0f04 ("Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller") and that support (I'm guessing) was added in the 3.16 or 3.19 kernel. You could find out yours in the terminal by using...

Can I bug you for more outputs?

dmesg is, most likely, going to be a long one but please post all of it.

I also found a somewhat related forum thread from Tinycore, with a link at the bottom to this page, although I don't know if it would work in your case or what your model numbers are.

Regards...

Excellent! If you haven't already, please mark your other thread concerning this as "SOLVED." :)

Regards...

Here are outputs you asked for, I am having posting because things are mixed up here

$ uname -r
3.16.0-38-generic

OK that one went so here is the 2nd lsmod


$ lsmod
Module Size Used by
ctr 13049 2
ccm 17773 2
bnep 19624 2
rfcomm 69509 8
binfmt_misc 17468 1
nls_iso8859_1 12713 2
joydev 17393 0
hid_multitouch 17419 0
acer_wmi 32522 0
sparse_keymap 13948 1 acer_wmi
uvcvideo 81073 0
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
videobuf2_core 59104 1 uvcvideo
v4l2_common 15681 1 videobuf2_core
videodev 153793 3 uvcvideo,v4l2_common,videobuf2_core
media 21903 2 uvcvideo,videodev
snd_hda_codec_hdmi 47548 1
dm_multipath 22843 0
snd_hda_intel 30469 2
scsi_dh 14882 1 dm_multipath
snd_hda_controller 30228 1 snd_hda_intel
snd_hda_codec 139682 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_controller
snd_hwdep 17698 1 snd_hda_codec
snd_pcm 104112 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq_midi 13564 0
snd_seq_midi_event 14899 1 snd_seq_midi
arc4 12608 2
snd_rawmidi 30876 1 snd_seq_midi
intel_rapl 18783 0
intel_soc_dts_thermal 13438 0
intel_powerclamp 18823 0
coretemp 13441 0
snd_seq 63074 2 snd_seq_midi_event,snd_seq_midi
ath9k 137283 0
kvm_intel 143590 0
ath9k_common 25638 1 ath9k
ath9k_hw 446521 2 ath9k_common,ath9k
ath 29006 3 ath9k_common,ath9k,ath9k_hw
kvm 452088 1 kvm_intel
mac80211 652777 1 ath9k
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 29562 2 snd_pcm,snd_seq
serio_raw 13483 0
ath3k 13331 0
snd 79468 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_s eq_device
btusb 32497 0
bluetooth 446409 23 bnep,ath3k,btusb,rfcomm
cfg80211 494362 4 ath,ath9k_common,ath9k,mac80211
lpc_ich 21093 0
6lowpan_iphc 18702 1 bluetooth
shpchp 37047 0
soundcore 15047 2 snd,snd_hda_codec
mei_txe 19704 0
mei 87875 1 mei_txe
iosf_mbi 13541 1 intel_soc_dts_thermal
dw_dmac 12835 0
dw_dmac_core 28390 1 dw_dmac
int3403_thermal 12967 0
i2c_hid 18726 0
i2c_designware_platform 12979 0
intel_smartconnect 12637 0
i2c_designware_core 14768 1 i2c_designware_platform
spi_pxa2xx_platform 23079 0
pwm_lpss 13214 0
mac_hid 13227 0
parport_pc 32741 0
ppdev 17671 0
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
xts 12914 1
gf128mul 14951 1 xts
dm_crypt 23216 1
hid_logitech_dj 18469 0
usbhid 52616 0
hid 110426 5 i2c_hid,hid_multitouch,usbhid,hid_logitech_dj
uas 23159 0
usb_storage 66545 2 uas
crct10dif_pclmul 14307 0
crc32_pclmul 13133 0
ghash_clmulni_intel 13230 0
cryptd 20359 1 ghash_clmulni_intel
r8169 71694 0
mii 13934 1 r8169
i915 906113 3
wmi 19193 1 acer_wmi
video 20128 2 i915,acer_wmi
i2c_algo_bit 13413 1 i915
drm_kms_helper 61574 1 i915
ahci 34062 3
drm 311018 5 i915,drm_kms_helper
libahci 32424 1 ahci

And lastly dmesg the big one


[ 0.347435] pci 0000:00:1c.0: bridge window [mem 0x00100000-0x000fffff] to [bus 01] add_size 200000
[ 0.347445] pci 0000:00:1c.1: bridge window [io 0x1000-0x0fff] to [bus 02] add_size 1000
[ 0.347450] pci 0000:00:1c.1: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 02] add_size 200000
[ 0.347465] pci 0000:00:1c.0: res[14]=[mem 0x00100000-0x000fffff] get_res_add_size add_size 200000
[ 0.347470] pci 0000:00:1c.0: res[15]=[mem 0x00100000-0x000fffff 64bit pref] get_res_add_size add_size 200000
[ 0.347474] pci 0000:00:1c.1: res[15]=[mem 0x00100000-0x000fffff 64bit pref] get_res_add_size add_size 200000
[ 0.347478] pci 0000:00:1c.0: res[13]=[io 0x1000-0x0fff] get_res_add_size add_size 1000
[ 0.347482] pci 0000:00:1c.1: res[13]=[io 0x1000-0x0fff] get_res_add_size add_size 1000
[ 0.347490] pci 0000:00:1c.0: BAR 14: can't assign mem (size 0x200000)
[ 0.347500] pci 0000:00:1c.0: BAR 15: can't assign mem pref (size 0x200000)
[ 0.347509] pci 0000:00:1c.1: BAR 15: can't assign mem pref (size 0x200000)
[ 0.347516] pci 0000:00:1c.0: BAR 13: assigned [io 0x3000-0x3fff]
[ 0.347521] pci 0000:00:1c.1: BAR 13: assigned [io 0x4000-0x4fff]
[ 0.347531] pci 0000:00:1c.1: BAR 15: can't assign mem pref (size 0x200000)
[ 0.347537] pci 0000:00:1c.0: BAR 14: can't assign mem (size 0x200000)
[ 0.347545] pci 0000:00:1c.0: BAR 15: can't assign mem pref (size 0x200000)
[ 0.347549] pci 0000:00:1c.0: PCI bridge to [bus 01]
[ 0.347554] pci 0000:00:1c.0: bridge window [io 0x3000-0x3fff]
[ 0.347567] pci 0000:02:00.0: BAR 6: assigned [mem 0x90680000-0x9068ffff pref]
[ 0.347571] pci 0000:00:1c.1: PCI bridge to [bus 02]
[ 0.347575] pci 0000:00:1c.1: bridge window [io 0x4000-0x4fff]
[ 0.347581] pci 0000:00:1c.1: bridge window [mem 0x90600000-0x906fffff]
[ 0.347590] pci 0000:00:1c.2: PCI bridge to [bus 03]
[ 0.347594] pci 0000:00:1c.2: bridge window [io 0x1000-0x1fff]
[ 0.347600] pci 0000:00:1c.2: bridge window [mem 0x90500000-0x905fffff]
[ 0.347605] pci 0000:00:1c.2: bridge window [mem 0x90400000-0x904fffff 64bit pref]
[ 0.347612] pci_bus 0000:00: resource 4 [io 0x0000-0x006f]
[ 0.347616] pci_bus 0000:00: resource 5 [io 0x0078-0x0cf7]
[ 0.347619] pci_bus 0000:00: resource 6 [io 0x0d00-0xffff]
[ 0.347623] pci_bus 0000:00: resource 7 [mem 0x000a0000-0x000bffff]
[ 0.347626] pci_bus 0000:00: resource 8 [mem 0x000c0000-0x000dffff]
[ 0.347629] pci_bus 0000:00: resource 9 [mem 0x000e0000-0x000fffff]
[ 0.347633] pci_bus 0000:00: resource 10 [mem 0x80000000-0x909ffffe]
[ 0.347637] pci_bus 0000:01: resource 0 [io 0x3000-0x3fff]
[ 0.347641] pci_bus 0000:02: resource 0 [io 0x4000-0x4fff]
[ 0.347644] pci_bus 0000:02: resource 1 [mem 0x90600000-0x906fffff]
[ 0.347648] pci_bus 0000:03: resource 0 [io 0x1000-0x1fff]
[ 0.347651] pci_bus 0000:03: resource 1 [mem 0x90500000-0x905fffff]
[ 0.347655] pci_bus 0000:03: resource 2 [mem 0x90400000-0x904fffff 64bit pref]
[ 0.347706] NET: Registered protocol family 2
[ 0.348045] TCP established hash table entries: 32768 (order: 6, 262144 bytes)
[ 0.348180] TCP bind hash table entries: 32768 (order: 7, 524288 bytes)
[ 0.348324] TCP: Hash tables configured (established 32768 bind 32768)
[ 0.348372] TCP: reno registered
[ 0.348387] UDP hash table entries: 2048 (order: 4, 65536 bytes)
[ 0.348425] UDP-Lite hash table entries: 2048 (order: 4, 65536 bytes)
[ 0.348563] NET: Registered protocol family 1
[ 0.348594] pci 0000:00:02.0: Video device with shadowed ROM
[ 0.348906] PCI: CLS 64 bytes, default 64
[ 0.349041] Trying to unpack rootfs image as initramfs...
[ 1.060793] Freeing initrd memory: 29024K (ffff88003e3a3000 - ffff88003fffb000)
[ 1.060844] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[ 1.060849] software IO TLB [mem 0x70d50000-0x74d50000] (64MB) mapped at [ffff880070d50000-ffff880074d4ffff]
[ 1.061150] microcode: CPU0 sig=0x30678, pf=0x8, revision=0x815
[ 1.061165] microcode: CPU1 sig=0x30678, pf=0x8, revision=0x815
[ 1.061280] microcode: Microcode Update Driver: v2.00 <tigran@aivazian.fsnet.co.uk>, Peter Oruba
[ 1.061323] Scanning for low memory corruption every 60 seconds
[ 1.061961] futex hash table entries: 1024 (order: 4, 65536 bytes)
[ 1.061992] Initialise system trusted keyring
[ 1.062035] audit: initializing netlink subsys (disabled)
[ 1.062060] audit: type=2000 audit(1433184676.051:1): initialized
[ 1.062568] HugeTLB registered 2 MB page size, pre-allocated 0 pages
[ 1.065691] zpool: loaded
[ 1.065696] zbud: loaded
[ 1.065978] VFS: Disk quotas dquot_6.5.2
[ 1.066053] Dquot-cache hash table entries: 512 (order 0, 4096 bytes)
[ 1.067095] fuse init (API version 7.23)
[ 1.067287] msgmni has been set to 7665
[ 1.067395] Key type big_key registered
[ 1.068437] Key type asymmetric registered
[ 1.068442] Asymmetric key parser 'x509' registered
[ 1.068519] Block layer SCSI generic (bsg) driver version 0.4 loaded (major 252)
[ 1.068621] io scheduler noop registered
[ 1.068627] io scheduler deadline registered (default)
[ 1.068726] io scheduler cfq registered
[ 1.069399] pci_hotplug: PCI Hot Plug PCI Core version: 0.5
[ 1.069431] pciehp: PCI Express Hot Plug Controller Driver version: 0.4
[ 1.069544] efifb: probing for efifb
[ 1.069578] efifb: framebuffer at 0x80000000, mapped to 0xffffc90004800000, using 4128k, total 4128k
[ 1.069582] efifb: mode is 1366x768x32, linelength=5504, pages=1
[ 1.069584] efifb: scrolling: redraw
[ 1.069587] efifb: Truecolor: size=8:8:8:8, shift=24:16:8:0
[ 1.069766] Console: switching to colour frame buffer device 170x48
[ 1.069799] fb0: EFI VGA frame buffer device
[ 1.069830] intel_idle: MWAIT substates: 0x33000020
[ 1.069833] intel_idle: v0.4 model 0x37
[ 1.069836] intel_idle: lapic_timer_reliable_states 0xffffffff
[ 1.080285] ACPI: AC Adapter [ACAD] (on-line)
[ 1.080594] input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0
[ 1.080602] ACPI: Power Button [PWRB]
[ 1.080678] input: Sleep Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
[ 1.080683] ACPI: Sleep Button [SLPB]
[ 1.080771] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
[ 1.080802] ACPI: Lid Switch [LID]
[ 1.080880] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
[ 1.080885] ACPI: Power Button [PWRF]
[ 1.083453] thermal LNXTHERM:00: registered as thermal_zone0
[ 1.083457] ACPI: Thermal Zone [TZ01] (67 C)
[ 1.083512] GHES: HEST is not enabled!
[ 1.083708] Serial: 8250/16550 driver, 32 ports, IRQ sharing enabled
[ 1.084924] ACPI: Battery Slot [BAT1] (battery present)
[ 1.103883] serial8250: ttyS0 at I/O 0x3f8 (irq = 4, base_baud = 115200) is a 16550A
[ 1.108868] hpet: number irqs doesn't agree with number of timers
[ 1.108912] Linux agpgart interface v0.103
[ 1.112143] brd: module loaded
[ 1.113881] loop: module loaded
[ 1.114308] libphy: Fixed MDIO Bus: probed
[ 1.114315] tun: Universal TUN/TAP device driver, 1.6
[ 1.114317] tun: (C) 1999-2004 Max Krasnyansky <maxk@qualcomm.com>
[ 1.114440] PPP generic driver version 2.4.2
[ 1.114559] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[ 1.114568] ehci-pci: EHCI PCI platform driver
[ 1.114595] ehci-platform: EHCI generic platform driver
[ 1.114614] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 1.114621] ohci-pci: OHCI PCI platform driver
[ 1.114641] ohci-platform: OHCI generic platform driver
[ 1.114658] uhci_hcd: USB Universal Host Controller Interface driver
[ 1.114877] xhci_hcd 0000:00:14.0: xHCI Host Controller
[ 1.114892] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[ 1.115289] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported
[ 1.115316] xhci_hcd 0000:00:14.0: irq 103 for MSI/MSI-X
[ 1.115432] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.115437] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.115440] usb usb1: Product: xHCI Host Controller
[ 1.115444] usb usb1: Manufacturer: Linux 3.16.0-38-generic xhci_hcd
[ 1.115447] usb usb1: SerialNumber: 0000:00:14.0
[ 1.115692] hub 1-0:1.0: USB hub found
[ 1.115710] hub 1-0:1.0: 6 ports detected
[ 1.116526] xhci_hcd 0000:00:14.0: xHCI Host Controller
[ 1.116533] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[ 1.116603] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.116608] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.116611] usb usb2: Product: xHCI Host Controller
[ 1.116614] usb usb2: Manufacturer: Linux 3.16.0-38-generic xhci_hcd
[ 1.116617] usb usb2: SerialNumber: 0000:00:14.0
[ 1.116852] hub 2-0:1.0: USB hub found
[ 1.116870] hub 2-0:1.0: 1 port detected
[ 1.117176] i8042: PNP: PS/2 Controller [PNP0303:PS2K] at 0x60,0x64 irq 1
[ 1.117179] i8042: PNP: PS/2 appears to have AUX port disabled, if this is incorrect please boot with i8042.nopnp
[ 1.117679] serio: i8042 KBD port at 0x60,0x64 irq 1
[ 1.117930] mousedev: PS/2 mouse device common for all mice
[ 1.118386] rtc_cmos 00:00: RTC can wake from S4
[ 1.118568] rtc_cmos 00:00: rtc core: registered rtc_cmos as rtc0
[ 1.118598] rtc_cmos 00:00: alarms up to one month, y3k, 242 bytes nvram
[ 1.118735] device-mapper: uevent: version 1.0.3
[ 1.118884] device-mapper: ioctl: 4.27.0-ioctl (2013-10-30) initialised: dm-devel@redhat.com
[ 1.118905] Intel P-state driver initializing.
[ 1.118928] Intel pstate controlling: cpu 0
[ 1.119051] Intel pstate controlling: cpu 1
[ 1.119232] Consider also installing thermald for improved thermal control.
[ 1.119271] ledtrig-cpu: registered to indicate activity on CPUs
[ 1.119296] EFI Variables Facility v0.08 2004-May-17
[ 1.129890] TCP: cubic registered
[ 1.130116] NET: Registered protocol family 10
[ 1.130544] NET: Registered protocol family 17
[ 1.130566] Key type dns_resolver registered
[ 1.131178] Loading compiled-in X.509 certificates
[ 1.132782] Loaded X.509 cert 'Magrathea: Glacier signing key: c284edaccf0b473652c34d23bec356944236e63b'
[ 1.132808] registered taskstats version 1
[ 1.136243] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input4
[ 1.136291] Key type trusted registered
[ 1.143045] Key type encrypted registered
[ 1.143059] AppArmor: AppArmor sha1 policy hashing enabled
[ 1.143064] ima: No TPM chip found, activating TPM-bypass!
[ 1.143096] evm: HMAC attrs: 0x1
[ 1.143518] Magic number: 3:323:897
[ 1.143678] rtc_cmos 00:00: setting system clock to 2015-06-01 18:51:16 UTC (1433184676)
[ 1.143809] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.143811] EDD information not available.
[ 1.143974] PM: Hibernation image not present or could not be loaded.
[ 1.145819] Freeing unused kernel memory: 1352K (ffffffff81d1c000 - ffffffff81e6e000)
[ 1.145824] Write protecting the kernel read-only data: 12288k
[ 1.148571] Freeing unused kernel memory: 556K (ffff880001775000 - ffff880001800000)
[ 1.150766] Freeing unused kernel memory: 500K (ffff880001b83000 - ffff880001c00000)
[ 1.172394] systemd-udevd[105]: starting version 204
[ 1.218723] [drm] Initialized drm 1.1.0 20060810
[ 1.220669] ahci 0000:00:13.0: version 3.0
[ 1.220839] ahci 0000:00:13.0: controller can't do DEVSLP, turning off
[ 1.220864] ahci 0000:00:13.0: irq 104 for MSI/MSI-X
[ 1.229563] wmi: Mapper loaded
[ 1.236208] ahci 0000:00:13.0: AHCI 0001.0300 32 slots 2 ports 3 Gbps 0x1 impl SATA mode
[ 1.236216] ahci 0000:00:13.0: flags: 64bit ncq pm led clo pio slum part deso
[ 1.251575] scsi0 : ahci
[ 1.251965] scsi1 : ahci
[ 1.252059] ata1: SATA max UDMA/133 abar m2048@0x9091f000 port 0x9091f100 irq 104
[ 1.252063] ata2: DUMMY
[ 1.252855] [drm] Memory usable by graphics device = 2048M
[ 1.252862] checking generic (80000000 408000) vs hw (80000000 10000000)
[ 1.252865] fb: switching to inteldrmfb from EFI VGA
[ 1.252900] Console: switching to colour dummy device 80x25
[ 1.253286] [drm] Replacing VGA console driver
[ 1.260893] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
[ 1.260909] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 1.261313] i915 0000:00:02.0: irq 105 for MSI/MSI-X
[ 1.261326] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[ 1.261329] [drm] Driver supports precise vblank timestamp query.
[ 1.268574] r8169 0000:03:00.0: irq 106 for MSI/MSI-X
[ 1.268859] r8169 0000:03:00.0 eth0: RTL8168g/8111g at 0xffffc90000678000, c4:54:44:a0:d3:a5, XID 0c000800 IRQ 106
[ 1.268863] r8169 0000:03:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 1.388847] vgaarb: device changed decodes: PCI:0000:00:02.0,olddecodes=io+mem,decodes=io+mem:owns=io+mem
[ 1.428377] usb 1-1: new high-speed USB device number 2 using xhci_hcd
[ 1.433198] [drm] VBT doesn't support DRRS
[ 1.576652] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 1.592563] [drm] GMBUS [i915 gmbus dpc] timed out, falling back to bit banging on pin 4
[ 1.603171] ata1.00: ATA-8: ST500LT012-1DG142, 0001SDM1, max UDMA/133
[ 1.603176] ata1.00: 976773168 sectors, multi 16: LBA48 NCQ (depth 31/32)
[ 1.642119] ata1.00: configured for UDMA/133
[ 1.642497] scsi 0:0:0:0: Direct-Access ATA ST500LT012-1DG14 SDM1 PQ: 0 ANSI: 5
[ 1.643347] sd 0:0:0:0: [sda] 976773168 512-byte logical blocks: (500 GB/465 GiB)
[ 1.643352] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 1.643356] sd 0:0:0:0: [sda] 4096-byte physical blocks
[ 1.643530] sd 0:0:0:0: [sda] Write Protect is off
[ 1.643535] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[ 1.643641] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 1.695865] sda: sda1 sda2 sda3
[ 1.697087] sd 0:0:0:0: [sda] Attached SCSI disk
[ 1.699020] fbcon: inteldrmfb (fb0) is primary device
[ 1.699061] Console: switching to colour frame buffer device 170x48
[ 1.699099] i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
[ 1.699102] i915 0000:00:02.0: registered panic notifier
[ 1.721741] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)
[ 1.721883] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input5
[ 1.722023] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 2.060986] tsc: Refined TSC clocksource calibration: 2166.666 MHz
[ 2.825614] [drm] Enabling RC6 states: RC6 on, RC6p off, RC6pp off
[ 3.062029] Switched to clocksource tsc
[ 3.928857] usb 1-1: New USB device found, idVendor=125f, idProduct=a91a
[ 3.928863] usb 1-1: New USB device strings: Mfr=1, Product=3, SerialNumber=2
[ 3.928866] usb 1-1: Product: Portable HDD NH92
[ 3.928869] usb 1-1: Manufacturer: ADATA
[ 3.928879] usb 1-1: SerialNumber: NH0140212039
[ 3.935332] usb-storage 1-1:1.0: USB Mass Storage device detected
[ 3.935851] scsi2 : usb-storage 1-1:1.0
[ 3.935993] usbcore: registered new interface driver usb-storage
[ 3.938436] usbcore: registered new interface driver uas
[ 4.094582] usb 1-2: new high-speed USB device number 3 using xhci_hcd
[ 4.224214] usb 1-2: New USB device found, idVendor=05e3, idProduct=0608
[ 4.224219] usb 1-2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 4.224222] usb 1-2: Product: USB2.0 Hub
[ 4.225348] hub 1-2:1.0: USB hub found
[ 4.225848] hub 1-2:1.0: 4 ports detected
[ 4.227061] usb: failed to peer 1-2-port1 and usb2-port1 by location (1-2-port1:none) (usb2-port1:usb1-port1)
[ 4.227065] usb 1-2-port1: failed to peer to usb2-port1 (-16)
[ 4.227068] usb: port power management may be unreliable
[ 4.227169] usb: failed to peer 1-2-port2 and usb2-port1 by location (1-2-port2:none) (usb2-port1:usb1-port1)
[ 4.227174] usb 1-2-port2: failed to peer to usb2-port1 (-16)
[ 4.227277] usb: failed to peer 1-2-port3 and usb2-port1 by location (1-2-port3:none) (usb2-port1:usb1-port1)
[ 4.227281] usb 1-2-port3: failed to peer to usb2-port1 (-16)
[ 4.227385] usb: failed to peer 1-2-port4 and usb2-port1 by location (1-2-port4:none) (usb2-port1:usb1-port1)
[ 4.227389] usb 1-2-port4: failed to peer to usb2-port1 (-16)
[ 4.395113] usb 1-4: new high-speed USB device number 4 using xhci_hcd
[ 4.539308] usb 1-4: New USB device found, idVendor=04f2, idProduct=b47f
[ 4.539313] usb 1-4: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 4.539316] usb 1-4: Product: VGA Webcam
[ 4.539319] usb 1-4: Manufacturer: Chicony Electronics Co.,Ltd.
[ 4.539322] usb 1-4: SerialNumber: 0x0001
[ 4.611370] usb 1-2.1: new full-speed USB device number 5 using xhci_hcd
[ 4.700550] usb 1-2.1: New USB device found, idVendor=0489, idProduct=e078
[ 4.700555] usb 1-2.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 4.775557] usb 1-2.3: new full-speed USB device number 6 using xhci_hcd
[ 4.868501] usb 1-2.3: New USB device found, idVendor=046d, idProduct=c52b
[ 4.868507] usb 1-2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 4.868510] usb 1-2.3: Product: USB Receiver
[ 4.868513] usb 1-2.3: Manufacturer: Logitech
[ 4.875571] hidraw: raw HID events driver (C) Jiri Kosina
[ 4.883612] usbcore: registered new interface driver usbhid
[ 4.883617] usbhid: USB HID core driver
[ 4.889714] logitech-djreceiver 0003:046D:C52B.0003: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-2.3/input2
[ 4.935521] scsi 2:0:0:0: Direct-Access ADATA HDD NH92 PQ: 0 ANSI: 0
[ 4.935885] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 4.936136] sd 2:0:0:0: [sdb] 625142448 512-byte logical blocks: (320 GB/298 GiB)
[ 4.936276] sd 2:0:0:0: [sdb] Write Protect is off
[ 4.936281] sd 2:0:0:0: [sdb] Mode Sense: 03 00 00 00
[ 4.936413] sd 2:0:0:0: [sdb] No Caching mode page found
[ 4.936419] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 4.946083] input: Logitech Unifying Device. Wireless PID:4009 as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.2/0003:046D:C52B.0003/0003:046D:C52B.0004/input/input6
[ 4.946279] logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:4009] on usb-0000:00:14.0-2.3:1
[ 4.971981] sdb: sdb1
[ 4.973050] sd 2:0:0:0: [sdb] Attached SCSI disk
[ 8.479212] random: nonblocking pool is initialized
[ 40.216993] EXT4-fs (dm-1): mounted filesystem with ordered data mode. Opts: (null)
[ 49.336042] Adding 4071420k swap on /dev/mapper/ubuntu--vg-swap_1. Priority:-1 extents:1 across:4071420k FS
[ 49.741186] systemd-udevd[380]: starting version 204
[ 49.826785] lp: driver loaded but no devices found
[ 49.839205] ppdev: user-space parallel port driver
[ 49.953808] dw_dmac INTL9C60:01: DesignWare DMA Controller, 8 channels
[ 50.079128] mei_txe 0000:00:1a.0: irq 107 for MSI/MSI-X
[ 50.121766] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
[ 50.213846] cfg80211: Calling CRDA to update world regulatory domain
[ 50.216219] Bluetooth: Core ver 2.19
[ 50.216294] NET: Registered protocol family 31
[ 50.216298] Bluetooth: HCI device and connection manager initialized
[ 50.216308] Bluetooth: HCI socket layer initialized
[ 50.216312] Bluetooth: L2CAP socket layer initialized
[ 50.216326] Bluetooth: SCO socket layer initialized
[ 50.221140] usbcore: registered new interface driver btusb
[ 50.346921] ath: phy0: WB335 2-ANT card detected
[ 50.346926] ath: phy0: Set BT/WLAN RX diversity capability
[ 50.361349] ath: phy0: Enable LNA combining
[ 50.363488] ath: phy0: ASPM enabled: 0x42
[ 50.363494] ath: EEPROM regdomain: 0x6c
[ 50.363497] ath: EEPROM indicates we should expect a direct regpair map
[ 50.363500] ath: Country alpha2 being used: 00
[ 50.363502] ath: Regpair used: 0x6c
[ 50.370747] intel_rapl: Found RAPL domain package
[ 50.370754] intel_rapl: Found RAPL domain core
[ 50.383854] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht'
[ 50.384496] ieee80211 phy0: Atheros AR9565 Rev:1 mem=0xffffc90015680000, irq=17
[ 50.459878] snd_hda_intel 0000:00:1b.0: irq 108 for MSI/MSI-X
[ 50.476208] device-mapper: multipath: version 1.7.0 loaded
[ 50.488567] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
[ 50.546405] usbcore: registered new interface driver ath3k
[ 50.565487] usb 1-2.1: USB disconnect, device number 5
[ 50.574890] media: Linux media interface: v0.10
[ 50.589813] Linux video capture interface: v2.00
[ 50.633155] uvcvideo: Found UVC 1.00 device VGA Webcam (04f2:b47f)
[ 50.640981] input: VGA Webcam as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
[ 50.641461] usbcore: registered new interface driver uvcvideo
[ 50.641466] USB Video Class driver (1.1.1)
[ 50.742964] audit: type=1400 audit(1433184726.052:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=491 comm="apparmor_parser"
[ 50.742976] audit: type=1400 audit(1433184726.052:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=491 comm="apparmor_parser"
[ 50.742984] audit: type=1400 audit(1433184726.052:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=491 comm="apparmor_parser"
[ 50.743933] audit: type=1400 audit(1433184726.052:5): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=491 comm="apparmor_parser"
[ 50.743947] audit: type=1400 audit(1433184726.052:6): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=491 comm="apparmor_parser"
[ 50.745070] audit: type=1400 audit(1433184726.056:7): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/sbin/dhclient" pid=439 comm="apparmor_parser"
[ 50.745085] audit: type=1400 audit(1433184726.056:8): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=439 comm="apparmor_parser"
[ 50.745094] audit: type=1400 audit(1433184726.056:9): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=439 comm="apparmor_parser"
[ 50.746041] audit: type=1400 audit(1433184726.056:10): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=439 comm="apparmor_parser"
[ 50.746057] audit: type=1400 audit(1433184726.056:11): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=439 comm="apparmor_parser"
[ 50.764632] usb 1-2.1: new full-speed USB device number 7 using xhci_hcd
[ 50.793405] acer_wmi: Acer Laptop ACPI-WMI Extras
[ 50.793504] acer_wmi: Function bitmap for Communication Button: 0x801
[ 50.793687] acer_wmi: Brightness must be controlled by acpi video driver
[ 50.828099] acer_wmi: Enabling Launch Manager failed: 0xe4 - 0x0
[ 50.828210] input: Acer WMI hotkeys as /devices/virtual/input/input9
[ 50.830378] input: Acer BMA150 accelerometer as /devices/virtual/input/input10
[ 50.841555] i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.
[ 50.853935] usb 1-2.1: New USB device found, idVendor=0489, idProduct=e078
[ 50.853941] usb 1-2.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 50.861754] i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.
[ 50.865679] i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.
[ 50.869821] i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.
[ 50.872162] i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.
[ 50.873150] input: SYN1B7D:01 06CB:2991 UNKNOWN as /devices/platform/80860F41:00/i2c-8/i2c-SYN1B7D:01/0018:06CB:2991.0005/input/input11
[ 50.875260] hid-multitouch 0018:06CB:2991.0005: input,hidraw2: <UNKNOWN> HID v1.00 Mouse [SYN1B7D:01 06CB:2991] on
[ 51.830491] cfg80211: World regulatory domain updated:
[ 51.830498] cfg80211: DFS Master region: unset
[ 51.830501] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
[ 51.830505] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 51.830509] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 51.830512] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 51.830515] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 51.830518] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 52.268460] EXT4-fs (dm-1): re-mounted. Opts: errors=remount-ro
[ 52.789113] EXT4-fs (sda2): mounting ext2 file system using the ext4 subsystem
[ 52.870143] EXT4-fs (sda2): mounted filesystem without journal. Opts: (null)
[ 54.018599] init: failsafe main process (796) killed by TERM signal
[ 54.835699] Bluetooth: RFCOMM TTY layer initialized
[ 54.835715] Bluetooth: RFCOMM socket layer initialized
[ 54.835724] Bluetooth: RFCOMM ver 1.11
[ 55.022640] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 55.022646] Bluetooth: BNEP filters: protocol multicast
[ 55.022660] Bluetooth: BNEP socket layer initialized
[ 55.148154] init: cups main process (954) killed by HUP signal
[ 55.148176] init: cups main process ended, respawning
[ 56.628276] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 56.815406] r8169 0000:03:00.0 eth0: link down
[ 56.826285] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 57.398386] audit_printk_skb: 165 callbacks suppressed
[ 57.398391] audit: type=1400 audit(1433184732.704:67): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cups-browsed" pid=1333 comm="apparmor_parser"
[ 59.544195] wlan0: authenticate with 9c:c1:72:c1:c0:64
[ 59.555355] wlan0: send auth to 9c:c1:72:c1:c0:64 (try 1/3)
[ 59.557646] wlan0: authenticated
[ 59.563610] wlan0: associate with 9c:c1:72:c1:c0:64 (try 1/3)
[ 59.568998] wlan0: RX AssocResp from 9c:c1:72:c1:c0:64 (capab=0x411 status=0 aid=2)
[ 59.569055] wlan0: associated
[ 59.569092] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[ 59.601224] wlan0: deauthenticating from 9c:c1:72:c1:c0:64 by local choice (Reason: 2=PREV_AUTH_NOT_VALID)
[ 59.608179] cfg80211: Calling CRDA to update world regulatory domain
[ 59.608441] wlan0: authenticate with 9c:c1:72:c1:c0:64
[ 59.614450] wlan0: send auth to 9c:c1:72:c1:c0:64 (try 1/3)
[ 59.614647] cfg80211: World regulatory domain updated:
[ 59.614651] cfg80211: DFS Master region: unset
[ 59.614654] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
[ 59.614659] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 59.614662] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 59.614665] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 59.614668] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 59.614671] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 59.617447] wlan0: authenticated
[ 59.619724] wlan0: associate with 9c:c1:72:c1:c0:64 (try 1/3)
[ 59.624091] wlan0: RX AssocResp from 9c:c1:72:c1:c0:64 (capab=0x411 status=0 aid=2)
[ 59.624143] wlan0: associated
[ 61.742876] init: plymouth-upstart-bridge main process ended, respawning
[ 61.763946] init: plymouth-upstart-bridge main process ended, respawning
[ 85.157407] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
[ 85.329946] audit: type=1400 audit(1433184760.617:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2475 comm="apparmor_parser"
[ 85.329962] audit: type=1400 audit(1433184760.617:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2475 comm="apparmor_parser"
[ 85.330870] audit: type=1400 audit(1433184760.617:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2475 comm="apparmor_parser"

Hi...

Thank you for your patience in all of this but I'm afraid that, from what I've seen here and here, there doesn't seem to be support within the snd_hda_intel module (although it seems to be loading correctly) for your particular sound chip, at least in Ubuntu 14.04 and 14.10. This is my "educated guess" as to why you don't have sound. ;)

My suggestion, apart from using Windows again, would to be try different distributions and see if you find any that supports your chip. You can also try Ubuntu 15.04 but I'm not sure if it will offer support, either.

However, if you want to stay with Ubuntu, there is also this option. Just get yourself a set of headphones or speakers. :)

I know these suggestions are not the ideal, unfortunately Linux doesn't have the range of hardware support as Windows, for a variety of reasons. Please let us know how this works out. :)

Regards...

Hi James. It might be helpful if you could run the alsa-info.sh script as described here

https://wiki.ubuntu.com/Audio/AlsaInfo

It will upload the generated output to the alsa-project server. Post the link that it generates here so that we can review it. This should give us a fuller picture about your audio system and may help shed light on the cause of the problem.

Hello again. This is the readout from the alsa diagnostic thing, I hope it helps. Here I tell you that once I did have sound running on this computer with ubuntu 14.04 but one day it just stopped. I googled various solutions but none worked so I went for a fresh install
which as you know makes not a whisper, not the internal speakers or the head phones. It did work once so I know it can again.


This is the link, below is the output. http://www.alsa-project.org/db/?f=46...131744f6e6e5c5


Thanks ever so much for your patience and work.






!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Tue Jun 2 04:24:48 UTC 2015


!!Linux Distribution
!!------------------

Ubuntu 14.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"


!!DMI Information
!!---------------

Manufacturer: Acer
Product Name: Aspire E3-111
Product Version: V1.11
Firmware Version: V1.11


!!Kernel Information
!!------------------

Kernel release: 3.16.0-38-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes


!!ALSA Version
!!------------

Driver version: k3.16.0-38-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2


!!Loaded ALSA modules
!!-------------------

snd_hda_intel


!!Sound Servers on this system
!!----------------------------

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes


!!Soundcards recognised by ALSA
!!-----------------------------

0 [PCH ]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x90910000 irq 108


!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)


!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:0f04 (rev 0e)
Subsystem: 1025:0860


!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2


!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
enable_msi : -1
id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null)
index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null)
patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null)
position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
power_save : 1
power_save_controller : Y
probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
single_cmd : N
snoop : Y


!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Intel Valleyview2 HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862882
Subsystem Id: 0x10250860
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--


!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Jun 1 22:47 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 4 Jun 1 22:47 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 3 Jun 1 23:18 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Jun 1 22:47 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jun 1 22:47 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jun 1 22:47 .
drwxr-xr-x 3 root root 160 Jun 1 22:47 ..
lrwxrwxrwx 1 root root 12 Jun 1 22:47 pci-0000:00:1b.0 -> ../controlC0


!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 0/1
Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0x90910000 irq 108'
Mixer name : 'Intel Valleyview2 HDMI'
Components : 'HDA:80862882,10250860,00100000'
Controls : 7
Simple ctrls : 1
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]


!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
control.1 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.2 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000'
comment {
access read
type IEC958
count 1
}
}
control.3 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000'
comment {
access read
type IEC958
count 1
}
}
control.4 {
iface MIXER
name 'IEC958 Playback Default'
value '048200020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000'
comment {
access 'read write locked'
type IEC958
count 1
}
}
control.5 {
iface MIXER
name 'IEC958 Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.6 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.7 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 3
value.1 4
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
}
--endcollapse--


!!All Loaded Modules
!!------------------

Module
ctr
ccm
rfcomm
bnep
binfmt_misc
nls_iso8859_1
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_core
v4l2_common
videodev
media
joydev
hid_multitouch
acer_wmi
sparse_keymap
dm_multipath
snd_hda_codec_hdmi
scsi_dh
snd_hda_intel
snd_hda_controller
snd_hda_codec
snd_hwdep
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
intel_rapl
intel_soc_dts_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
snd_seq
snd_seq_device
snd_timer
arc4
ath9k
snd
ath9k_common
ath9k_hw
serio_raw
ath
mac80211
cfg80211
mei_txe
lpc_ich
shpchp
soundcore
ath3k
mei
btusb
bluetooth
6lowpan_iphc
intel_smartconnect
dw_dmac
dw_dmac_core
i2c_hid
int3403_thermal
i2c_designware_platform
i2c_designware_core
spi_pxa2xx_platform
pwm_lpss
parport_pc
mac_hid
iosf_mbi
ppdev
lp
parport
xts
gf128mul
hid_logitech_dj
usbhid
hid
dm_crypt
uas
usb_storage
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
cryptd
r8169
mii
i915
wmi
video
i2c_algo_bit
drm_kms_helper
drm
ahci
libahci


!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D2/init_pin_configs:
0x04 0x18560010
0x05 0x58560011
0x06 0x58560012

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:


!!ALSA/HDA dmesg
!!--------------

[ 61.335037] intel_rapl: Found RAPL domain core
[ 61.402906] snd_hda_intel 0000:00:1b.0: irq 108 for MSI/MSI-X
[ 61.438349] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
[ 61.438740] device-mapper: multipath: version 1.7.0 loaded
--
[ 110.804651] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
[ 1934.892372] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to polling mode: last cmd=0x205f0100
[ 1935.901168] snd_hda_intel 0000:00:1b.0: No response from codec, disabling MSI: last cmd=0x205f0100
[ 1936.909981] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x205f0100
[ 2324.528114] azx_single_send_cmd: 42 callbacks suppressed

Hi...

I wish I would have thought to ask this as now I don't know what could be causing the problem, unless it was an update or some other kind of software install or uninstall. Please disregard my previous post. :(

Regards...

Thanks again, this is the link to the alsa info.


http://www.alsa-project.org/db/?f=9c...7f05c37365630f


I would also like you to know that once I had sound running on this computer with Ubuntu 14.04 installed but then it stopped.
After many attempts to get it going again, googling for answers I gave up and re installed Ubuntu. So I know it can all work.
Head phones don't work also.

Some observations:

I note that power_save_controller is enabled and power_save (timeout) is set to 1 second
There is an issue with 'Invalid AFG subtree'....
whereas it should look more like
I'm not sure what the cause of this is, and it might take a bug report to help resolve, but FWIW I did find a similar report concerning users with similar 'Intel Valleyview2 HDMI' audio hardware. In their case it seemed to involve an HDMI monitor in use as well.

https://bbs.archlinux.org/viewtopic.php?id=195173

More research needed...

OK here is Alsa link info. I hope it helps.

http://www.alsa-project.org/db/?f=35...73a1b7e8c7b4df

I give up, I posted the link for the alsa info and you gave me a reply which has disappeared.

Your reply sent me to a link of a user with a similar problem.

I was trying his messy work around and pasted the command in the terminal.

The computer re started but then will not accept my pass word so basically I'm locked out and don’t know how to get back again.

In my ignorence I pasted su - root -c "startxfce4" in the teminal.

I'm a computer idiot, I know.

Have you tried to install LMDE or Debian? If they fail then it's likely there's not much change of getting your sound working on a Debian based system, for now at least, so it's worth looking at the likes of Fedora. If LMDE or Debian does work then it's possibly a good excuse to get used to them rather than Ubuntu.

The output looks better - the audio card is powered up now. I'm still concerned by the kernel output reported, but I'm at the limits of my knowledge here, and don't really understand the significance of these
Does 'pavucontrol' provide now more options for setting configuration profiles and input/output devices?

Run these tests (any sound produced)?
* CTRL-C to stop
Are you able to plug in an HDMI monitor (eg TV with speakers) to test if you can at least get HDMI sound working?

I thank you for all your work, it's complicated sometimes but I believe in Linux so will experiment some more. As of now have managed to lock myself from all my files. I won't lose much and your Fedora suggestion sounds interesting and new.

I am living on a boat far away, I don't have TV

Hi...

No, you're not. No one starts out knowing a lot about something, including Linux. When I first started using Linux (Ubuntu 5.10) as my primary (or rather sole) OS almost ten years ago, I had a such a difficult time with the learning curve and ironing out the bugs that five months later I went back to Windows XP. A few years after that, I gave Linux another try and was impressed with how much it had matured. In 2012, I made Ubuntu 10.04 my sole OS again until February of this year when my hard drive went out. I now use Lubuntu 14.04 and Windows Vista both as I acquired a second system. :)

Throughout those years, I learned more and more about Linux. It just takes time so don't be hard on yourself. ;)

Let us know how Fedora or another distribution works out, if you decide to go that route.

Regards...

@ardvark: about the output you originally requested:first you ask lspci to tell us about kernel drivers (with -k), but the grep command displays only the lines containing "audio" or "Audio" or "AUDIO", and no subsequent lines (with additional info, such as which kernel driver is in use, if any).

if you want to find out about kernel drivers, you need to use something like this:from "man grep":i guess it's moot now, but that command never told us if there's a kernel driver in use for that device.

Hi ondoho...

Thanks for the heads up. I'll have to fire up my laptop, I'm curious to see the results from both commands.... :)

Regards...

Sure enough...

Thanks for letting me know. :)

Regards...

That driver information was contained was contained in the diagnostic output that I requested and you posted already, along with the actual loaded options. :)

Has anybody came up with anything new, I installed Ubuntu 14.04 again but still did not get sound.

I think you'll need to submit a bug report for this.

Where do I file bug reports.

You could report via Launchpad

https://help.ubuntu.com/community/ReportingBugs
https://wiki.ubuntu.com/DebuggingSoundProblems

or upstream perhaps

https://bugzilla.kernel.org/

Thanks a lot!

I'll do that.

If you would, post a link to your report so that those who choose can keep up with any developments. :)

Regards...