USB WD external Hard drive not recognized?

smegz · 06-29-2015, 04:50 PM

Using Ubuntu 15.04. The USB external Hard drive is not accessible. Any suggestions?

Hammett · 06-29-2015, 05:19 PM

Do you know if the drive is recognized at all?
What is the file system of the drive?
What is the output of dmesg right after you plug your USB Hard drive?

John VV · 06-29-2015, 06:55 PM

please include any and all needed information

is it a usb2 or 3 drive
what format is it ?
-- as in is it STILL the Microsoft NTFS with a "hidden" Microsoft tools PARTITION
WD Quick Formatter.exe
WD SmartWare.exe

/"WD SmartWare"
dotnetfx35.exe
PreserveBackupPlans.exe
WD SES Driver Setup (x86).msi
WD SmartWare Setup (x86).msi
WD SES Driver Setup (x64).msi
WD SmartWare Setup (x64).msi

Quote:

The USB external Hard drive is not accessible.

please expand on that statement

most distros will auto mount MS ntfs partitions as READ ONLY for non root users

smegz · 06-30-2015, 09:45 AM

Thanks for your quick responses guys. The problem is resolved. Whew!

jefro · 06-30-2015, 02:35 PM

Ummm, how'd you fix it?