problem installing usb scanner
 

I have a benq usb scanner model-3300U, i seached for a scanner in mandrake control center , but it didnt detect anything , i used to select manually and find 3300 in its driver database , but it still didnt detect it . I have pluged it in usb2 , my hp printer is working fine of the same usb 2 port , so there is something else except usb controller

Help Please!!

i also need heklp i have a visoneer scnner but there is not dfriver support and icannot find a site to download the drivers

oh yes and my HP PSC 2210

You should start by checking out the http://www.xsane.org/ homepage to see if it has your scanner listed if the supported scanners.

8nasmith,

If you have questions yourself, you should start your own thread instead of hijacking others. Unless your actually giving them an answer, don't hijack their thread. Its rude and unecessary.

Regards.

hey its okay by me :>
 

Yes it is supported as it did get installed itself on my first mandrake 9.1 installation
but not on the 2nd though the usb controller is working fine.


anything else you can suggest ?

chokecherry, if the 3300U is an Asus scanner these are the same as the Agfa snapscan scanners. I used an Agfa snapscan frontend on sane on my Asus and it works fine.

sorry, just noticed yours is a benq 3300u - mines a asus 3300u.

oh ok
 

oh okay , i just sit back and wait for help :>

did you run drakconfig and goto printer settings?
it autodetected my hp psc 2210 :confused:

yeah i did
 

yes i did that already but it didnt detect it

Coming late to the party... sorry.

Does 'sane-find-scanners' spot the scanner when it's plugged into the USB port?

Does scanimage -L find the scanner?

Do you have a firmware entry in your backend configuration file that points to your scanner's driver?

Regards
Luke

I've got it working by typing "su - "
So, nevermind!


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Hi Guys, i've got myself a problem too with te HP psc 2210:
Linux Fedora RC2 severn
Got sane and xsane installed.

But when i run xsane it gives me an error: no scanner found.

I can print though.

When i run as root:
#sane-find-scanner

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x2911 [PSC 2200 Ser ies]) at libusb:001:003
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Scanners connected to the parallel port or other proprietary ports can't be
# detected by this program.


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in my /proc/bus/usb/devices it says:


S: SerialNumber=MY28LD802N0G
C:* #Ifs= 4 Cfg#= 1 Atr=c0 MxPwr= 2mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=cc Prot=00 Driver=(none)
E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=81(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=82(I) Atr=03(Int.) MxPS= 8 Ivl=10ms
I: If#= 1 Alt= 0 #EPs= 3 Cls=07(print) Sub=01 Prot=02 Driver=usblp
E: Ad=03(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=83(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=84(I) Atr=03(Int.) MxPS= 8 Ivl=10ms
I: If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E: Ad=05(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=85(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=86(I) Atr=03(Int.) MxPS= 8 Ivl=10ms
I: If#= 3 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
E: Ad=07(O) Atr=02(Bulk) MxPS= 32 Ivl=0ms
E: Ad=87(I) Atr=02(Bulk) MxPS= 32 Ivl=0ms

when i run usbvieuw it gives me:
PSC 2200 Series
Manufacturer: Hewlett-Packard
Serial Number: MY28LD802N0G
Speed: 12Mb/s (full)
USB Version: 2.00
Device Class: 00(>ifc )
Device Subclass: 00
Device Protocol: 00
Maximum Default Endpoint Size: 8
Number of Configurations: 1
Vendor Id: 03f0
Product Id: 2911
Revision Number: 1.00

Config Number: 1
Number of Interfaces: 4
Attributes: c0
MaxPower Needed: 2mA

Interface Number: 0
Name: (none)
Alternate Number: 0
Class: ff(vend.)
Sub Class: 0
Protocol: 0
Number of Endpoints: 3

Endpoint Address: 01
Direction: out
Attribute: 2
Type: Bulk
Max Packet Size: 64
Interval: 0ms

Endpoint Address: 81
Direction: in
Attribute: 2
Type: Bulk
Max Packet Size: 64
Interval: 0ms

Endpoint Address: 82
Direction: in
Attribute: 3
Type: Int.
Max Packet Size: 8
Interval: 10ms

Interface Number: 1
Name: usblp
Alternate Number: 0
Class: 07(print)
Sub Class: 1
Protocol: 2
Number of Endpoints: 3

Endpoint Address: 03
Direction: out
Attribute: 2
Type: Bulk
Max Packet Size: 64
Interval: 0ms

Endpoint Address: 83
Direction: in
Attribute: 2
Type: Bulk
Max Packet Size: 64
Interval: 0ms

Endpoint Address: 84
Direction: in
Attribute: 3
Type: Int.
Max Packet Size: 8
Interval: 10ms

Interface Number: 2
Name: (none)
Alternate Number: 0
Class: ff(vend.)
Sub Class: 0
Protocol: 0
Number of Endpoints: 3

Endpoint Address: 05
Direction: out
Attribute: 2
Type: Bulk
Max Packet Size: 64
Interval: 0ms

Endpoint Address: 85
Direction: in
Attribute: 2
Type: Bulk
Max Packet Size: 64
Interval: 0ms

Endpoint Address: 86
Direction: in
Attribute: 3
Type: Int.
Max Packet Size: 8
Interval: 10ms

Interface Number: 3
Name: usb-storage
Alternate Number: 0
Class: 08(stor.)
Sub Class: 6
Protocol: 50
Number of Endpoints: 2

Endpoint Address: 07
Direction: out
Attribute: 2
Type: Bulk
Max Packet Size: 32
Interval: 0ms

Endpoint Address: 87
Direction: in
Attribute: 2
Type: Bulk
Max Packet Size: 32
Interval: 0ms

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I have been on the hpoj.sourceforge.net page and i have downloaded the packages provided by http://cyberelk.net/tim/hpoj.html (redhat rpm's) but to no effect.


Maybe you can give me some tips on solving this.... Thanks!


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