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-   -   DVD drive wont read DVDs on Ubuntu 14.04 (https://www.linuxquestions.org/questions/linux-newbie-8/dvd-drive-wont-read-dvds-on-ubuntu-14-04-a-4175520310/)

newplant 09-27-2014 12:19 PM

DVD drive wont read DVDs on Ubuntu 14.04
 
I'm a newbie, running 14.04 on a Dell Optiplex 755, dual install with windows xp

the drive reads and plays audio cds and data cds fine. all DVDs spin for a few seconds, light blinks, then no more action. under Volumes it shows No Media. i installed and unpacked the extra codecs etc suggested at http://howtoubuntu.org/how-to-play-a-dvd-in-ubuntu and looked a bunch of questions at howtoubuntu, none of which were solved.

the offending drive is a TSSTcorp DVD+/-RW TS-H653F (D200), aka /dev/sr0

Code:

sam@sam-OptiPlex-755:~$ sudo lshw -class disk
[sudo] password for sam:
  *-disk                 
      description: ATA Disk
      product: WDC WD800JD-75MS
      vendor: Western Digital
      physical id: 0.0.0
      bus info: scsi@0:0.0.0
      logical name: /dev/sda
      version: 10.0
      serial: WD-WMAM9NU53671
      size: 74GiB (80GB)
      capabilities: partitioned partitioned:dos
      configuration: ansiversion=5 sectorsize=512 signature=afc263fa
  *-cdrom
      description: DVD-RAM writer
      product: DVD+-RW TS-H653F
      vendor: TSSTcorp
      physical id: 0.0.0
      bus info: scsi@1:0.0.0
      logical name: /dev/cdrom
      logical name: /dev/sr0
      version: D200
      capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
      configuration: ansiversion=5 status=nodisc
  *-disk
      description: SCSI Disk
      physical id: 0.0.0
      bus info: scsi@6:0.0.0
      logical name: /dev/sdb
      size: 465GiB (500GB)
      capabilities: partitioned partitioned:dos
      configuration: sectorsize=512 signature=49ec06f5

when i brought up Disks, in Mount Options, Automatic Mount Options was originally ON.
i've fiddled around in Disks with many restarts: mount at startup/not; different "identify as", for which there're 3 options:

/dev/disk/by-id/ata-TSSTcorp_DVD+_-RW_TS-H653F
that one was the one it was originally set to

then there are

/dev/sr0
/dev/cdrom

all with corresponding mount points that appear automatically when i change the identify as. when i changed the mount options in Disks, away from ata-TSSTcorp_DVD+_-RW_TS-H653F (that guy), and restarted, i got startup errors, but audio cds would still play.

filesystem type is listed as auto

this is the current contents of /etc/fstab:

Code:

# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>  <type>  <options>      <dump>  <pass>
# / was on /dev/sda5 during installation
UUID=cece2b45-a62b-484a-8db9-eb1f70f6d718 /              ext4    errors=remount-ro 0      1
# swap was on /dev/sda6 during installation
UUID=f1f4b9ac-3af4-4671-8e47-23190bb77bbb none            swap    sw              0      0
/dev/disk/by-id/ata-TSSTcorp_DVD+_-RW_TS-H653F /mnt/ata-TSSTcorp_DVD+_-RW_TS-H653F auto nosuid,nodev,nofail,x-gvfs-show,noauto 0 0

i also note that there are no such folders as /dev/sr0 or /dev/cdrom
there is a /cdrom/ directory at root (?)
and folders for both sr0 and ata-TSSTcorp_DVD+_-RW_TS-H653F in /mnt/

and that's about all i know how to do.
any help would be greatly appreciated! i just need to install some software off a DVD! i dont even want to watch pirates of the carribean!

business_kid 09-29-2014 03:52 AM

It sounds like the drive is slowly dying.
If I get that correctly, it won't read dvds but until recently still played audio cds?

There are 3 laser adjustments on a drive and they are very fine. It takes machinery to set them up. they gradually drift over time (Forward diode voltage, and resistor values all change slightly, adjustment potentiometers develop resistance, applied voltage can even change). sometimes running this command a few times restores temporary function
Code:

sudo hdparm -tT /dev/sr0
If it does restore temporary function, your drive is borked. Replace.

newplant 09-29-2014 04:16 AM

hiya, thanks for tip. the drive still plays audio & reads data CDs, just doesnt read DVDs at all.

i still "feel" like it's a software thing, like the OS doesnt know where to find the dvd or something, but I don't know if that's possible cos i'm clueless.

i ran your command and got this:

Code:

sam@sam-OptiPlex-755:~$ sudo hdparm -tT /dev/sr0

/dev/sr0:
read() failed: Input/output error
 Timing buffered disk reads: read() failed: Input/output error

& no change to situation.

but does it matter that there's no directory called dev/sr0? (but there is a directory mnt/sr0?)
on the other hand when i tried same command on dev/cdrom, one of the drive's "logical names", it said no such directory.

thanks for your help anyway. reluctant to replace drive before i find out if it's a software problem.

ondoho 09-29-2014 04:40 AM

first of all i think what you describe in post #1, you should undo (=restore to default) all of it except the extra codecs/libraries.
you probaby messed something up there.

afterwards, try to open the dvd directly from vlc => media => open disk.

EDDY1 09-29-2014 04:52 AM

Is dvd working in wins?
Do you have libdvdcss & libdvdread?

newplant 09-29-2014 04:53 AM

ondoho, this is what i got -

"Playback failure:
DVDRead could not open the disc "/dev/sr0".
Your input can't be opened:
VLC is unable to open the MRL 'dvd:///dev/sr0'. Check the log for details."

drive is now set to "automatic mount options" in Disks

i must stress tho that in Disks, even with the DVD in the drive, it says there's no media. the drive isnt even detecting the DVD, it's not that i can't play it or open it.

cheers, thanx for help

---------- Post added 09-29-14 at 11:53 AM ----------

what's wins

newplant 09-29-2014 04:57 AM

duh windows i guess, hang on i'll check

newplant 09-29-2014 05:30 AM

doesnt work in windows either :/ dumb
i guess i didnt check it before because i must have played dvds pretty recently before installing ubuntu
time to get a new drive i suppose?

newplant 09-29-2014 06:19 AM

i have the extra packages etc, btw.

TroN-0074 09-29-2014 08:41 AM

Follow the alternative steps described in this link

https://help.ubuntu.com/14.04/ubuntu...estricted.html

Or buy fluendo as suggested on that link too.

newplant 09-29-2014 09:05 AM

yep, already installed those codecs, thanks.

EDDY1 09-29-2014 11:05 AM

Codecs won't help if drive is failing.
I wiuld say that if it's not working in either os then drive is bad.

business_kid 09-30-2014 07:52 AM

If the hdparm thing sees a disk, but can't read it, the fix is to buy a new drive. Don't bother fixing anything else - the drive is broken. .

nowandnem 10-15-2014 07:48 PM

Installing libdvdcss to enable dvd play using VLC and/or Dragon Player
 
Quote:

Originally Posted by EDDY1 (Post 5246186)
Is dvd working in wins?
Do you have libdvdcss & libdvdread?

In fact, I found a page citing needing it but know not how to install the thread. My "Apper" distribution doesn't have it; where do I get it and how is it installed. Please be my answer. :scratch:

yancek 10-15-2014 07:58 PM

Simple instructions at the Ubuntu site below:

https://help.ubuntu.com/community/Re...ts/PlayingDVDs

ondoho 10-16-2014 03:29 AM

sometimes physically cleaning the drive, esp. lens, can help.

nowandnem 10-16-2014 02:07 PM

Installing libdvdcss to enable dvd play using VLC and/or Dragon Player
 
Quote:

Originally Posted by yancek (Post 5254364)
Simple instructions at the Ubuntu site below:

https://help.ubuntu.com/community/Re...ts/PlayingDVDs

Sorry, meant to mention am running Debian using KDE desktop; really need the libdvdcss feed to correct problem with VLC and 'Dragon Player.' Already have the 'libdvdread4' thread suggested at Ubuntu site. However, need to know how to insert the code libdvdcss (or begin an entry) using a terminal. Desperately need a course; hopefully, I'll find a tutorial here or somewhere that will help we 'seniors' battling cognitive memory 'glitches' or 'rusty rails' in our brains. Any direction you may have to offer will be greatly appreciated.

EDDY1 10-16-2014 04:15 PM

Libdvdcss is in the repo's.

Btw if you're trying not to replace hdd you need to take it apart & clean the lens, I use alcohol to clean mine, but maybe someone else might recommend something else

nowandnem 10-17-2014 06:58 AM

Quote:

Originally Posted by EDDY1 (Post 5254808)
Libdvdcss is in the repo's.

What "repo's?"

Haven't a clue what you're talking about with "hdd" what that is or why I'd need my lens cleaned. This thread makes little sense.

ondoho 10-17-2014 11:02 AM

no, you obviously haven't.

how about web searches? btw, web is just a shortening for world wide web.

repos
lens
hdd

TroN-0074 10-17-2014 11:30 AM

Maybe creating a new thread would be better. just ask there in the new thread the specific question you got.
Check below some information regarding the your previous questions

Quote:

Originally Posted by nowandnem (Post 5255035)
What "repo's?"

Repo is short for Repository
Quote:

re·pos·i·to·ry
rəˈpäzəˌtôrē/
noun
a place, building, or receptacle where things are or may be stored.
"a deep repository for nuclear waste"
a place in which something, especially a natural resource, has accumulated or where it is found in significant quantities.
"accessible repositories of water"
COMPUTING
a central location in which data is stored and managed.
"the metadata will be aggregated in a repository"
In short the repository of a Linux distribution is like its own app store.

Quote:

Haven't a clue what you're talking about with "hdd" what that is or why I'd need my lens cleaned. This thread makes little sense.
Quote:

A hard disk drive (HDD) is a data storage device used for storing and retrieving digital information using rapidly rotating disks (platters) coated with magnetic material.[2] An HDD retains its data even when powered off. Data is read in a random-access manner, meaning individual blocks of data can be stored or retrieved in any order rather than sequentially. An HDD consists of one or more rigid ("hard") rapidly rotating disks (platters) with magnetic heads arranged on a moving actuator arm to read and write data to the surfaces.


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