LinuxQuestions.org
Latest LQ Deal: Linux Power User Bundle
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 09-27-2014, 01:19 PM   #1
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Rep: Reputation: Disabled
DVD drive wont read DVDs on Ubuntu 14.04


I'm a newbie, running 14.04 on a Dell Optiplex 755, dual install with windows xp

the drive reads and plays audio cds and data cds fine. all DVDs spin for a few seconds, light blinks, then no more action. under Volumes it shows No Media. i installed and unpacked the extra codecs etc suggested at http://howtoubuntu.org/how-to-play-a-dvd-in-ubuntu and looked a bunch of questions at howtoubuntu, none of which were solved.

the offending drive is a TSSTcorp DVD+/-RW TS-H653F (D200), aka /dev/sr0

Code:
sam@sam-OptiPlex-755:~$ sudo lshw -class disk
[sudo] password for sam: 
  *-disk                  
       description: ATA Disk
       product: WDC WD800JD-75MS
       vendor: Western Digital
       physical id: 0.0.0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: 10.0
       serial: WD-WMAM9NU53671
       size: 74GiB (80GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 sectorsize=512 signature=afc263fa
  *-cdrom
       description: DVD-RAM writer
       product: DVD+-RW TS-H653F
       vendor: TSSTcorp
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/sr0
       version: D200
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc
  *-disk
       description: SCSI Disk
       physical id: 0.0.0
       bus info: scsi@6:0.0.0
       logical name: /dev/sdb
       size: 465GiB (500GB)
       capabilities: partitioned partitioned:dos
       configuration: sectorsize=512 signature=49ec06f5
when i brought up Disks, in Mount Options, Automatic Mount Options was originally ON.
i've fiddled around in Disks with many restarts: mount at startup/not; different "identify as", for which there're 3 options:

/dev/disk/by-id/ata-TSSTcorp_DVD+_-RW_TS-H653F
that one was the one it was originally set to

then there are

/dev/sr0
/dev/cdrom

all with corresponding mount points that appear automatically when i change the identify as. when i changed the mount options in Disks, away from ata-TSSTcorp_DVD+_-RW_TS-H653F (that guy), and restarted, i got startup errors, but audio cds would still play.

filesystem type is listed as auto

this is the current contents of /etc/fstab:

Code:
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
# / was on /dev/sda5 during installation
UUID=cece2b45-a62b-484a-8db9-eb1f70f6d718 /               ext4    errors=remount-ro 0       1
# swap was on /dev/sda6 during installation
UUID=f1f4b9ac-3af4-4671-8e47-23190bb77bbb none            swap    sw              0       0
/dev/disk/by-id/ata-TSSTcorp_DVD+_-RW_TS-H653F /mnt/ata-TSSTcorp_DVD+_-RW_TS-H653F auto nosuid,nodev,nofail,x-gvfs-show,noauto 0 0
i also note that there are no such folders as /dev/sr0 or /dev/cdrom
there is a /cdrom/ directory at root (?)
and folders for both sr0 and ata-TSSTcorp_DVD+_-RW_TS-H653F in /mnt/

and that's about all i know how to do.
any help would be greatly appreciated! i just need to install some software off a DVD! i dont even want to watch pirates of the carribean!
 
Old 09-29-2014, 04:52 AM   #2
business_kid
LQ Guru
 
Registered: Jan 2006
Location: Ireland
Distribution: Slackware & Android
Posts: 7,564

Rep: Reputation: 696Reputation: 696Reputation: 696Reputation: 696Reputation: 696Reputation: 696
It sounds like the drive is slowly dying.
If I get that correctly, it won't read dvds but until recently still played audio cds?

There are 3 laser adjustments on a drive and they are very fine. It takes machinery to set them up. they gradually drift over time (Forward diode voltage, and resistor values all change slightly, adjustment potentiometers develop resistance, applied voltage can even change). sometimes running this command a few times restores temporary function
Code:
sudo hdparm -tT /dev/sr0
If it does restore temporary function, your drive is borked. Replace.
 
Old 09-29-2014, 05:16 AM   #3
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Original Poster
Rep: Reputation: Disabled
hiya, thanks for tip. the drive still plays audio & reads data CDs, just doesnt read DVDs at all.

i still "feel" like it's a software thing, like the OS doesnt know where to find the dvd or something, but I don't know if that's possible cos i'm clueless.

i ran your command and got this:

Code:
sam@sam-OptiPlex-755:~$ sudo hdparm -tT /dev/sr0

/dev/sr0:
read() failed: Input/output error
 Timing buffered disk reads: read() failed: Input/output error
& no change to situation.

but does it matter that there's no directory called dev/sr0? (but there is a directory mnt/sr0?)
on the other hand when i tried same command on dev/cdrom, one of the drive's "logical names", it said no such directory.

thanks for your help anyway. reluctant to replace drive before i find out if it's a software problem.
 
Old 09-29-2014, 05:40 AM   #4
ondoho
Senior Member
 
Registered: Dec 2013
Posts: 4,159

Rep: Reputation: 822Reputation: 822Reputation: 822Reputation: 822Reputation: 822Reputation: 822Reputation: 822
first of all i think what you describe in post #1, you should undo (=restore to default) all of it except the extra codecs/libraries.
you probaby messed something up there.

afterwards, try to open the dvd directly from vlc => media => open disk.
 
Old 09-29-2014, 05:52 AM   #5
EDDY1
LQ Addict
 
Registered: Mar 2010
Location: Oakland,Ca
Distribution: wins7, Debian wheezy
Posts: 6,838

Rep: Reputation: 649Reputation: 649Reputation: 649Reputation: 649Reputation: 649Reputation: 649
Is dvd working in wins?
Do you have libdvdcss & libdvdread?
 
Old 09-29-2014, 05:53 AM   #6
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Original Poster
Rep: Reputation: Disabled
ondoho, this is what i got -

"Playback failure:
DVDRead could not open the disc "/dev/sr0".
Your input can't be opened:
VLC is unable to open the MRL 'dvd:///dev/sr0'. Check the log for details."

drive is now set to "automatic mount options" in Disks

i must stress tho that in Disks, even with the DVD in the drive, it says there's no media. the drive isnt even detecting the DVD, it's not that i can't play it or open it.

cheers, thanx for help

---------- Post added 09-29-14 at 11:53 AM ----------

what's wins
 
Old 09-29-2014, 05:57 AM   #7
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Original Poster
Rep: Reputation: Disabled
duh windows i guess, hang on i'll check
 
Old 09-29-2014, 06:30 AM   #8
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Original Poster
Rep: Reputation: Disabled
doesnt work in windows either :/ dumb
i guess i didnt check it before because i must have played dvds pretty recently before installing ubuntu
time to get a new drive i suppose?
 
Old 09-29-2014, 07:19 AM   #9
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Original Poster
Rep: Reputation: Disabled
i have the extra packages etc, btw.
 
Old 09-29-2014, 09:41 AM   #10
TroN-0074
Senior Member
 
Registered: Dec 2011
Location: Michigan USA
Distribution: OpenSUSE 13.2 64bit-Gnome on ASUS U52F
Posts: 1,444

Rep: Reputation: 340Reputation: 340Reputation: 340Reputation: 340
Follow the alternative steps described in this link

https://help.ubuntu.com/14.04/ubuntu...estricted.html

Or buy fluendo as suggested on that link too.
 
Old 09-29-2014, 10:05 AM   #11
newplant
LQ Newbie
 
Registered: Aug 2014
Posts: 9

Original Poster
Rep: Reputation: Disabled
yep, already installed those codecs, thanks.
 
Old 09-29-2014, 12:05 PM   #12
EDDY1
LQ Addict
 
Registered: Mar 2010
Location: Oakland,Ca
Distribution: wins7, Debian wheezy
Posts: 6,838

Rep: Reputation: 649Reputation: 649Reputation: 649Reputation: 649Reputation: 649Reputation: 649
Codecs won't help if drive is failing.
I wiuld say that if it's not working in either os then drive is bad.
 
Old 09-30-2014, 08:52 AM   #13
business_kid
LQ Guru
 
Registered: Jan 2006
Location: Ireland
Distribution: Slackware & Android
Posts: 7,564

Rep: Reputation: 696Reputation: 696Reputation: 696Reputation: 696Reputation: 696Reputation: 696
If the hdparm thing sees a disk, but can't read it, the fix is to buy a new drive. Don't bother fixing anything else - the drive is broken. .
 
Old 10-15-2014, 08:48 PM   #14
nowandnem
LQ Newbie
 
Registered: Oct 2014
Posts: 16

Rep: Reputation: Disabled
Installing libdvdcss to enable dvd play using VLC and/or Dragon Player

Quote:
Originally Posted by EDDY1 View Post
Is dvd working in wins?
Do you have libdvdcss & libdvdread?
In fact, I found a page citing needing it but know not how to install the thread. My "Apper" distribution doesn't have it; where do I get it and how is it installed. Please be my answer.
 
Old 10-15-2014, 08:58 PM   #15
yancek
LQ Guru
 
Registered: Apr 2008
Distribution: PCLinux, Slackware
Posts: 6,869

Rep: Reputation: 1247Reputation: 1247Reputation: 1247Reputation: 1247Reputation: 1247Reputation: 1247Reputation: 1247Reputation: 1247Reputation: 1247
Simple instructions at the Ubuntu site below:

https://help.ubuntu.com/community/Re...ts/PlayingDVDs
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Why wont my dvd/cd drive read my redhat cd? cajunchief Linux - Hardware 13 05-13-2014 12:02 PM
CD/DVD Drive can read DVDs, but not CDs. cwizardone Linux - Hardware 8 11-17-2010 12:31 AM
LG DVD Burner wont recognise DVDs nugget Linux - Hardware 4 05-17-2009 08:00 AM
Ubuntu 8.04 wont detect ide dvd drive gflo Linux - Newbie 1 07-22-2008 07:15 AM
DVD-ROM Drive cannot read DVDs, only CD-ROMs since u/grade to 10 choicebox Mandriva 8 05-26-2004 02:32 PM


All times are GMT -5. The time now is 01:20 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration