Netflix Desktop
Hello, I am a very new user of Linux. I was using Ubuntu 12.10, and recently switched to Mint 14.
I was hopeful the change would fix the error I was receiving. When I try to use the Netflix Desktop I get this error: "The program plugin-container.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience." I can open the actual Netflix Desktop and login, I get this error when I actually try to play a movie. I have tried removing the Netflix desktop, but nothing seems to be fixing this issue. I believe from the research I have already done it is an error that comes from Wine. But I have not been able to confirm that yet. ---------- Post added 12-18-12 at 07:04 PM ---------- I was able to export the following error message. Not sure if this helps anyone or not. Unhandled exception: page fault on read access to 0xffffffff in 32-bit code (0xf3577050). Register dump: CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b EIP:f3577050 ESP:0033bc3c EBP:00000054 EFLAGS:00210202( R- -- I - - - ) EAX:00000004 EBX:7cfcda38 ECX:00000000 EDX:00000003 ESI:7cdb4758 EDI:7cdad378 Stack dump: 0x0033bc3c: 7d022f1c 00000000 7cfdf4a0 f5894288 0x0033bc4c: 7cfdf4a0 00000020 00000003 00000004 0x0033bc5c: 00000001 00002668 00000158 f75ae470 0x0033bc6c: f75ae478 00000281 00000150 0000002b 0x0033bc7c: 00000005 00000168 00000000 00000000 0x0033bc8c: 00000000 00000000 0000002b 0000003d Backtrace: =>0 0xf3577050 (0x00000054) 0xf3577050: Modules: Module Address Debug info Name (52 modules) PE 340000- 36d000 Deferred nspr4 PE 370000- 390000 Deferred mozglue PE 390000- 3a8000 Deferred smime3 PE 3b0000- 3c8000 Deferred nssutil3 PE 3d0000- 3d7000 Deferred plc4 PE 3e0000- 3e7000 Deferred plds4 PE 3f0000- 3f6000 Deferred mozalloc PE 400000- 406000 Deferred plugin-container PE 410000- 65e000 Deferred mozjs PE 660000- 6fe000 Deferred nss3 PE 700000- 725000 Deferred ssl3 PE 730000- 7f8000 Deferred mozsqlite3 PE 800000- c2d000 Deferred gkmedias PE 1bd0000- 1ccd000 Deferred npctrl PE 1cd0000- 2290000 Deferred agcore PE 10000000-10eae000 Deferred xul PE 78050000-780b9000 Deferred msvcp100 PE 78aa0000-78b5e000 Deferred msvcr100 PE 7b810000-7b996000 Deferred kernel32 PE 7bc10000-7bc14000 Deferred ntdll PE 7df70000-7df74000 Deferred winex11 PE 7e0c0000-7e0c8000 Deferred winspool PE 7e100000-7e10e000 Deferred setupapi PE 7e170000-7e174000 Deferred uxtheme PE 7e1a0000-7e1a4000 Deferred imm32 PE 7e1c0000-7e1ee000 Deferred comctl32 PE 7e2c0000-7e2c8000 Deferred shlwapi PE 7e330000-7e489000 Deferred shell32 PE 7e540000-7e548000 Deferred oleaut32 PE 7e640000-7e643000 Deferred msimg32 PE 7e660000-7e663000 Deferred usp10 PE 7e690000-7e694000 Deferred psapi PE 7e6b0000-7e6b9000 Deferred msacm32 PE 7e6e0000-7e6e4000 Deferred rpcrt4 PE 7e760000-7e768000 Deferred ole32 PE 7e860000-7e867000 Deferred gdi32 PE 7e960000-7e99a000 Deferred user32 PE 7ea90000-7eb02000 Deferred winmm PE 7eb40000-7eb44000 Deferred iphlpapi PE 7eb70000-7eb74000 Deferred ws2_32 PE 7eba0000-7eba4000 Deferred wsock32 PE 7ebc0000-7ebc4000 Deferred advapi32 PE 7ec40000-7ec44000 Deferred version PE f6d20000-f6d24000 Deferred opengl32 PE f6de0000-f6de4000 Deferred wined3d PE f7100000-f7104000 Deferred d3d9 PE f7170000-f7173000 Deferred netapi32 PE f71a0000-f71db000 Deferred crypt32 PE f7260000-f7270000 Deferred urlmon PE f72e0000-f72ea000 Deferred mpr PE f7310000-f7327000 Deferred wininet PE f73b0000-f73b4000 Deferred dbghelp Threads: process tid prio (all id:s are in hex) 0000000e services.exe 00000038 0 0000001d 0 00000015 0 00000010 0 0000000f 0 00000012 winedevice.exe 00000020 0 00000019 0 00000014 0 00000013 0 0000001a plugplay.exe 0000001f 0 0000001c 0 0000001b 0 00000021 explorer.exe 00000022 0 0000002d firefox.exe 00000050 0 0000004d 0 0000004c 0 00000048 0 0000002b 0 0000000b 0 00000040 0 00000035 0 00000027 0 0000002f 0 00000034 0 00000033 0 00000037 0 00000025 0 00000029 0 00000026 0 00000009 0 00000046 0 00000045 0 00000044 0 00000043 0 00000042 0 00000041 0 0000003f -1 0000003e 0 0000003d 0 0000003c 0 0000003b 0 0000003a 0 00000039 0 0000002e 0 0000004e (D) C:\Program Files\Mozilla Firefox\plugin-container.exe 00000055 0 00000054 0 00000052 0 00000051 0 0000004f 0 <== 00000056 agcp.exe 00000057 0 System information: Wine build: wine-1.5.19 Platform: i386 Host system: Linux Host version: 3.5.0-17-generic |
You can't watch Netflix Instant content under Linux -- the web site uses Microsoft Silverlight for its streaming features, and there is no open source implementation of this plugin which is up to the task.
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Though I use Hulu Desktop instead of Netflix, so no help for the OP from me. I think Ubuntu needs to be used instead of Mint though for this above link to work. I know Mepis forum has discussed this issue a little bit. I'd especially pay attention to Note1 on above link Quote:
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ww.iheartubuntu.com/2012/11/ppa-for-netflix-desktop-app.html
The good news is there is a PPA( Ubuntu / Mint - Other distros have it in their repositories : Arch has it in the AUR under netflix-desktop ). I had the same error on my Arch box and found that it played better with the nvidia driver .vs the free open source version. |
If I am reading correctly, I need to update my video driver? I have tried running this: rm -Rf ~/.netflix-desktop , and it did not fix anything. I will try to update the video drive and come back and let everyone know the results.
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Turns out I don't have an Nvidia card. This laptop has an AMD ATI M52 [Mobility Radeon X1300] and I am having no luck finding an updated driver.
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I guess https://help.ubuntu.com/community/BinaryDriverHowto/ATI does not help? I don't use nvidia or ati. Mines a Code:
################### PC INFORMATION - graphics ##################### |
If anyone else is having issues with the Netflix Desktop, I found this site from the www.iheartubuntu.com site:
https://bugs.launchpad.net/netflix-desktop I no longer get the plugin-container error. Now it's just a black screen :) Getting there! I'm enjoying the learning experience this has become. |
http://forums.linuxmint.com/viewforum.php?f=59
I did not mean to imply you needed to install a nvidia driver. Just thet the proprietery software addressed the issue for me. I would suggest searching the Linux Mint forums. There appears to be plenty of advice on setting up ATI cards. Hope this helps. |
I reinstalled Linux Mint and now everything is working. Now I just need to add som memory to hopefully help with the video playback. It looks normal, but the audio and video appear to be slightly off.
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