Something is wrong with my mouse
I am a computer and network technician.
I have read countless funny IT stories about silly customers or frankly stupid customers. Some I believe. Some I dont. And some, I've even endured myself. Yesterday was one of those days. I went over to help someone on a Macintosh. I don't know much about them. So, I called over a guy, a programmer on my team, to help. I kind of figured, well, a programmer is a pretty smart person. Right? They know how to make computers do what they want. I was about to find out that this is not true for all programmers. He grabbed the mouse and tried to move it up into the right hand corner of the screen. But the problem was, the mouse kept hitting the keyboard before it would get up there. He just kept looking around, completely dumbfounded. Let me explain something. If your mouse doesnt get all the way up to the top of the screen, because you ran out of room... you pick up the mouse, right? You move it back and press forward. You can have a 3 inch square mouse pad, and navigate a 60000" screen. But this guy. A programmer. With an education. Nearly a PhD in fact. Does not know this. The idea escapes him. Before I give up and walk away, Im pretty sure I heard him say "Something's wrong with your mouse. I think you need a bigger desk." |
PEBKAC :doh:
Too funny! Thanks for the laugh. :hattip: |
Either he was joking, or he uses Ratpoison.
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looool are you serious? even average Joe would figure that out :|
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Oddly enough I had a call that yellow wasn't working on a printer - this was in the '90s. I talked the person through checking the cartridges, asked them check their print settings and the document itself. Finally, out of desperation (because my chair was comfy and I didn't want to visit the user) I asked what colour the paper was. "Yellow" I was told.
What shocked me is that I had read of something very similar about a week before in a "Daily WTF" type story. |
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I'm not laughing at all.
Really. Seriously. PEBKAC is a reality sad enough to stop me laughing. Computer Viruses, Internet Frauds, Phishing: I'm not saying their presence is justifiable, but surely who runs threats like those is eased by n00bs and lUsers. Just stop kidding and make 'em pay our time. |
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From http://www.rinkworks.com/stupid/cs_mice.shtml:
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Having spent eight years wearing a headset, I find this completely believable.
98% of the callers were great. They may have been ignorant, but ignorance can be cured. That's what tech support is for. The rest, well, that's why God gave us Scotch Whisky. |
Lol, funny story, I'm sure it's true, because I've seen similar things.
Me, I've had plenty of experience with mice, since I've been a gamer for a very long time. I'm sure most gamers know how to tilt and flick the mouse to get it exactly in the right place for a headshot :) |
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Any key??
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I also read this in a dilbert strip years ago. Where the dogbert service said "Apparently you need to invest in my extra large mouse pads." |
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