Wireless and audio wont work on my fresh installation of Zorin.

Rikeri · 09-16-2018, 07:39 AM

Hi, I've recently trying to install Linux onto my fairly new, and very cheap(really low specs) laptop. I've tried Lubuntu, Ubuntu and now Zorin Lite which is my favorite and the one I plan to use.

The problem however is that all of the above OS fail to detect my audio while both Ubuntu and Zorin fail to detect my wireless firmware. It runs on Lubuntu fine. The wireless is my main concern at the moment.

I know my PC uses a realtek wlan adapter so I went to their site on another computer and downloaded all 4 of their wlan/bluetooth drivers and tried each of them one by one on the 'Windows Wireless Drivers' thing. They all come up as 'Hardware Present: No'. I also tried various random commands I found on the internet for these things but none of them work. I mean except for the ones that download stuff from the internet since the laptop doesn't have a ehternet port.

The following is the result from running 'sudo lshw -c network':
*-network DISABLED
description: Wireless interface
physical id: 1
logical name: wlan0
serial: 84:20:96:d0:a1

6
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=rt18723bs mutlicast=yes wirelesss=unassociated

Also I don't know if this is useful but the following pops up before startup every time: https://imgur.com/a/eGHpY6G

Thanks.

rokytnji · 09-17-2018, 01:08 PM

Ok.

My take on this. Zorin_Lite leaves out firmware packages in their kernel version supplied in the lite version of this distro.
At least that is my take away on your imagur picture/screeny link error message.

Code:

dmesg | grep firmware

may shed some light on that.

I wonder if Zorin Lite includes this command info also. If it does. It will help others here help troubleshoot as well.

Code:

inxi -Fxrz

Edit: Fix might be as simple as sudo apt-get update && sudo apt-get install linux-firmware-nonfree
Though I don't run Zorin or know much about it than that is is geared towards Windows refugees and is Ubuntu based.

rokytnji · 09-17-2018, 01:18 PM

Code:

$ rfkill list
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: dell-wifi: Wireless LAN
	Soft blocked: no
	Hard blocked: no

In case wireless is turned off

Rikeri · 09-17-2018, 06:02 PM

Quote:

Originally Posted by rokytnji

Ok.

My take on this. Zorin_Lite leaves out firmware packages in their kernel version supplied in the lite version of this distro.
At least that is my take away on your imagur picture/screeny link error message.

Code:

dmesg | grep firmware

may shed some light on that.

I wonder if Zorin Lite includes this command info also. If it does. It will help others here help troubleshoot as well.

Code:

inxi -Fxrz

Edit: Fix might be as simple as sudo apt-get update && sudo apt-get install linux-firmware-nonfree
Though I don't run Zorin or know much about it than that is is geared towards Windows refugees and is Ubuntu based.

Thanks for replying. I have no way of connecting my laptop to the internet... It doesn't come with an Ethernet port (cheap af) and its wifi isn't working.

The response I got for dmesg | grep firmware:

Code:

[    8.951048] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[    8.951056] Request firmware failed with error 0xfffffffe
[    9.029973] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[    9.029978] Request firmware failed with error 0xfffffffe
[    9.032196] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[    9.032204] Request firmware failed with error 0xfffffffe
[   19.012202] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   19.012207] Request firmware failed with error 0xfffffffe
[   19.017142] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   19.017147] Request firmware failed with error 0xfffffffe
[   29.017141] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   29.017145] Request firmware failed with error 0xfffffffe
[   29.019089] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   29.019092] Request firmware failed with error 0xfffffffe
[   39.009422] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   39.009426] Request firmware failed with error 0xfffffffe
[   39.011060] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   39.011063] Request firmware failed with error 0xfffffffe
[   49.011108] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   49.011113] Request firmware failed with error 0xfffffffe
[   49.012938] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   49.012942] Request firmware failed with error 0xfffffffe
[   59.021866] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   59.021870] Request firmware failed with error 0xfffffffe
[   59.023432] rtl8723bs mmc1:0001:1: Direct firmware load for rtlwifi/rtl8723bs_nic.bin failed with error -2
[   59.023434] Request firmware failed with error 0xfffffffe

and the response I got from inxi -Fxrz:

Code:

System:    Host: SMTB4002 Kernel: 4.15.0-30-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Zorin 12 xenial
Machine:   System: Canada s product: SMTB4002 v: Default string
           Mobo: Canada s model: 02.PMA.EMH83162V07 v: 1.0
           Bios: American Megatrends v: 8.17 date: 09/28/2017
CPU:       Quad core Intel Atom x5-Z8350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
           clock speeds: max: 1920 MHz 1: 791 MHz 2: 924 MHz 3: 480 MHz
           4: 480 MHz
Graphics:  Card: Intel Device 22b0 bus-ID: 00:02.0
           Display Server: X.Org 1.19.6 drivers: (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.01hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
           GLX Version: 3.0 Mesa 18.0.5 Direct Rendering: Yes
Audio:     Card Intel HDMI/DP LPE Audio driver: HdmiLpeAudio
           Sound: Advanced Linux Sound Architecture v: k4.15.0-30-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 31.3GB
Partition: ID-1: / size: 28G used: 5.0G (20%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 1.02GB used: 0.00GB (0%) fs: swap dev: /dev/mmcblk0p3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 47.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Repos:     Active apt sources in file: /etc/apt/sources.list
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial main restricted
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial-updates main restricted
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial universe
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial-updates universe
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial multiverse
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial-updates multiverse
           deb http://ca.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse
           deb http://security.ubuntu.com/ubuntu xenial-security main restricted
           deb http://security.ubuntu.com/ubuntu xenial-security universe
           deb http://security.ubuntu.com/ubuntu xenial-security multiverse
           Active apt sources in file: /etc/apt/sources.list.d/zorin-os-patches-ppa.list
           deb http://ppa.launchpad.net/zorinos/patches/ubuntu xenial main
           deb-src http://ppa.launchpad.net/zorinos/patches/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/zorin-os-stable-ppa.list
           deb http://ppa.launchpad.net/zorinos/stable/ubuntu xenial main
           deb-src http://ppa.launchpad.net/zorinos/stable/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/zorinos-patches.list
           deb https://packages.zorinos.com/patches xenial main
           deb-src https://packages.zorinos.com/patches xenial main
           Active apt sources in file: /etc/apt/sources.list.d/zorinos-stable.list
           deb https://packages.zorinos.com/stable xenial main
           deb-src https://packages.zorinos.com/stable xenial main
Info:      Processes: 173 Uptime: 6 min Memory: 343.3/1912.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

Rikeri · 09-17-2018, 07:03 PM

I had ended up double posing this question on 'linux - newbie' by mistake since this one did not appear at first (I thought it didn't go through).

https://www.linuxquestions.org/quest...71#post5904671

Business kid was helping me over there and I managed to figure it out. Thank you for your help up to now rokytnji. I appreciate it