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Old 01-15-2010, 05:41 AM   #1
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Question Ubuntu and WD 500 USB not working

Hello -
My first post in this forum and I have great hopes in finding an solution to my problem.
My Acer laptop crashed which has a Western Digital external 500 drive attached with my data (and backups). A friend recovered my laptop with Ubuntu, and I guess my WD drive as well. The drive is recognized by device manager but has no drive letter associated with it. How can I get this to be recognized again?

more info:
Disk 1 465GB Healthy(Active, Primary Partition
465.76 GB

No Volume and File System fields are blank.

Im on Windows 7

Thank you in advance -Pam
Old 01-15-2010, 09:41 AM   #2
Registered: Dec 2009
Location: Maryland, USA
Distribution: Ubuntu 11.04, that alternative OS from Washington State
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This sounds more like a Windows issue than a Linux issue.

The first thing you probably want to do is plug the drive into another machine to verify that the drive itself--and your data--is okay. Once you've done that, you can move to the second step of getting Win7 to recognize the drive and give it a letter.

When you're ready, this link might help
Old 01-15-2010, 10:27 AM   #3
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Boot an Ubuntu CD (get one from your friend). Select "try Ubuntu without installing". When the desktop comes up, plug in the USB drive to see if anything shows up. If it does, click on it to see if your files are there. When done, do a right click on the desk icon for the drive and select "unmount". After the icon goes away you can unplug the drive.

Maybe he reformatted your external drive with a Linux filesystem that Windows 7 doesn't handle. If that is the case, you'll need to (maybe have him) offload the files again to another drive, reformat, and load them back. Alternatively, buy a new 500 GB drive, use Ubuntu to copy the files to the new one without reformatting the new one (so it stays in a FAT32 format). Do this alternative only once you verify that the problem is the drive is in a Linux format. Then you can reformat the old drive and keep double backups (a good thing).


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