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Old 08-31-2018, 09:11 PM   #1
EldonCool
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printing HP printer Deskjet 2652 problem


I have just set up ubuntu 18.04 and went through
an install of the HP deskjet 2652. Software seemed
to say everything is okay. I can print a text
file, no problems. If I try to print something
with graphpics though, like a jpg or pdf then
it responds that it is printing and shows on
the print Q, lpq, as printing but never prints.
also after this it will no longer print a text
file.

I tried printing a web page, went though all
the steps but never get a printed page.
Same with a pdf file, using evince to print,
no output.

Any clue as to what to look for, or why it has
problems with more complex files?
 
Old 08-31-2018, 09:17 PM   #2
frankbell
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This is a long shot, but try opening one of the programs that is giving you print problems from the command line. Then try printing something; there might be some useful errors thrown to the terminal.

Also, for background, what procedure did you use install the printer (that is, did you use HPLIP)?
 
Old 08-31-2018, 10:53 PM   #3
ferrari
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To see what's happening "under the hood", you'll need to examine the CUPS error_log file (/var/log/cups/error_log). Sometimes it helps to increase the CUPS logging verbosity for more detailed information related to the print jobs. That can be done with
Code:
sudo cupsctl --debug-logging
Anyway, the general idea is to print something and examine the error_log. It's contains lengthy output, so not always easy to trawl through it. I sometimes delete the file (as root), restart CUPS and then send a print job so that there's only one job to examine. Anyway, if you want to share the output so that others can advise further, it's best to use https://pastebin.com/ and post the link to the output here.
 
Old 08-31-2018, 10:57 PM   #4
ferrari
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BTW, I assume that you're using an HPLIP driver for this printer model? It may be that there's a missing/incompatible supporting library. You can use the HP diagnostic utilities to investigate that. Two such utilities are 'hp-check' and 'hp-doctor'. Run them from a terminal window...
Code:
hp-check -t
Code:
hp-doctor
 
Old 03-26-2019, 11:39 AM   #5
ferrari
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Quote:
If your hp deskjet 2652 driver can't work for Ubuntu. I think you don't install HPLIP (HP Linux Imaging and Printing). This driver use to work hp deskjet 2652 to linux OS. Download link below:
https://www.hpdriverandsoftware.com/...iver-download/
That third-part site lists the the HPLIP driver for Linux anyway. It's version is as follows:

Date of release: Jan 28, 2019
File version: 3.19.1
File Name: hplip-3.19.1.run

Best just to download it from here.
 
Old 03-26-2019, 11:54 AM   #6
TB0ne
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Quote:
Originally Posted by ferrari View Post
That third-part site lists the the HPLIP driver for Linux anyway. It's version is as follows:

Date of release: Jan 28, 2019
File version: 3.19.1
File Name: hplip-3.19.1.run

Best just to download it from here.
Yep...loggrap is a spammer; all posts have links to spam driver sites. Already reported.
 
Old 03-27-2019, 12:32 AM   #7
ferrari
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Quote:
Yep...loggrap is a spammer; all posts have links to spam driver sites. Already reported.
Oh, thanks - missed that.
 
  


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