LinuxQuestions.org
Download your favorite Linux distribution at LQ ISO.
Home Forums Tutorials Articles Register
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Distributions > Ubuntu
User Name
Password
Ubuntu This forum is for the discussion of Ubuntu Linux.

Notices


Reply
  Search this Thread
Old 10-18-2011, 01:39 PM   #1
John Belton
LQ Newbie
 
Registered: Apr 2010
Location: Swanley Kent UK
Posts: 4

Rep: Reputation: 0
Printer driver problem after upgrade to Ubuntu 11.10


I have upgraded my Laptop from Ubuntu 11.04 to 11.10, but cannot now use my Lexmark X2650 printer/scanner. I tried reinstalling the Lexmark driver for "2600 series" models for deb systems.
When installing it all goes OK until it asks my to connect the USB cable, the Laptop freezes the install program and goes into some "Auto Install Printer" routine but cannot complete because it doesn't have the driver!!
The Lexmark install routine cannot complete because it hasn't seen the printer cable connection though the "Auto Install" one sees it, identifying the model and offering a Test Print which fails if the connection is made but this fails as the driver isn't present!
Can anyone help as this printer works OK (I have a dual boot legacy Windows Vista on the same laptop that can print OK) and it was working in Ubuntu 11.04 and it's predecessors since 9.10?
 
Old 10-19-2011, 01:50 AM   #2
danielesil
LQ Newbie
 
Registered: Jul 2011
Location: Ancona, Italy
Distribution: openSUSE 12.4 64-bit
Posts: 12

Rep: Reputation: Disabled
Did you try to uninstall the printer first ?(You should find the procedure on your manifacturer's page)
 
Old 10-19-2011, 06:36 AM   #3
John Belton
LQ Newbie
 
Registered: Apr 2010
Location: Swanley Kent UK
Posts: 4

Original Poster
Rep: Reputation: 0
That is the problem, I assumed it would stay installed when I upgraded like the other settings, it didn't and no printer was shown as installed so I downloaded the zipped file from Lexmark again (in case there had been an update from the original) and tried to install it fresh. The process went as expected until I was asked to connect the printer USB lead and the apparent "Auto Install Printer" took the insertion over, locking out the running installer software. The "Installing Lexmark X2600 series printer" flag appeared but the Lexmark software stalled unable to complete. The Printer icon on the "printers" display identified it correctly but investigating the properties (there being a red exclamation mark over the icon) it shows a "cups-insecure-filter" problem and something about "Policies ,Not published see sever settings" that I can't understand.
I have no way of sorting this out and need some guidance please.
John
 
Old 10-19-2011, 07:24 AM   #4
danielesil
LQ Newbie
 
Registered: Jul 2011
Location: Ancona, Italy
Distribution: openSUSE 12.4 64-bit
Posts: 12

Rep: Reputation: Disabled
Sorry, I didn't understand you tried a FRESH install ...
and obvoiusly you installed everything as super user, not just the normal one ...

---------- Post added 10-19-11 at 02:24 PM ----------

Sorry, I didn't understand you tried a FRESH install ...
and obvoiusly you installed everything as super user, not just the normal one ...
 
Old 10-20-2011, 03:52 AM   #5
John Belton
LQ Newbie
 
Registered: Apr 2010
Location: Swanley Kent UK
Posts: 4

Original Poster
Rep: Reputation: 0
Yes that is right I did do a complete re-install and recovered my working data/files from my backup, attempting to install the printer as a new printer having downloaded a new copy of the zipped package from Lexmark for the printer. This was after an attempt to reinstall just the printer that was no longer working following the on-line upgrade to Ubuntu 11.10 from 11.04, I downloaded the ISO for 11.10 32bit from the Ubuntu downloads site and created a new "installer USB stick" on my Desktop (that is running the 64bit version).
I have not been able to use the printer with the Laptop using Ubuntu but it works normally with Windows Vista so I know there isn't any connection problem from the Laptop to the printer, it must be in the Ubuntu software.
John
 
Old 10-20-2011, 06:36 AM   #6
danielesil
LQ Newbie
 
Registered: Jul 2011
Location: Ancona, Italy
Distribution: openSUSE 12.4 64-bit
Posts: 12

Rep: Reputation: Disabled
Mmm ... are you saying you installed a 32bit upgrade on top of a 64bit operating system ?
Or maybe you are missing some 32bit libraries that make your printer work

Have you tried this ?
 
Old 10-20-2011, 01:17 PM   #7
John Belton
LQ Newbie
 
Registered: Apr 2010
Location: Swanley Kent UK
Posts: 4

Original Poster
Rep: Reputation: 0
No my desktop computer is 64 bit, the laptop I'm using is a 32 bit installation. The problem seems to be the detection of the insertion of the USB cable from the printer is detected by the operating system and overrides (basically hijacks) the insertion and locks out the installer software that is watching for the insertion and causing it to stall. I have been in contact with someone else with the same problem. This didn't cause a problem with the previous version of Ubuntu 11.04 and it's predecessors, running the same driver install software worked then.
John
 
Old 10-21-2011, 12:31 AM   #8
danielesil
LQ Newbie
 
Registered: Jul 2011
Location: Ancona, Italy
Distribution: openSUSE 12.4 64-bit
Posts: 12

Rep: Reputation: Disabled
Sorry, but I can't think of anything else.

Hope someone else can help !!!
 
  


Reply



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
lexmark 5200 printer driver for ubuntu Nicky Glegg Linux - Newbie 1 08-09-2010 11:11 PM
after upgrade to ubuntu 9.10 my lexmark z55 printer prompt is print error jsava22 Linux - Newbie 13 12-12-2009 12:26 AM
ubuntu upgrade to 9.04 and display driver problem golden_boy615 Linux - Laptop and Netbook 3 05-02-2009 02:55 AM
d830 display driver problem after upgrade to ubuntu 9.04 golden_boy615 Linux - Hardware 2 04-30-2009 07:41 AM
Printer driver problem with Ubuntu Linux / HP psc 2410 photosmart Techguy2396 Linux - Hardware 3 01-28-2007 12:44 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Distributions > Ubuntu

All times are GMT -5. The time now is 01:50 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration