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Old 05-26-2008, 10:57 PM   #1
Speedyone
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Registered: May 2008
Distribution: Kubuntu 7.10 AMD64
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Need Ubuntu KDE 8.04 drivers for esata nexstar backup drive


I'm a newbie to the linux world. I just installed KDE 8.04 on a new machine - AMD 64X2 6000+; ASUS MB - M2N-SLI Deluxe; 4 GB DDR2 800; Nvidia NX8500GT ---

I'm wanting to import my documents from my windows backup external hard drive that is in a Vantec NexStar3 (NST-360SU) HDD enclosure.

KDE doesn't recognize the HDD when I plug it in. I'm sure it's due to the fact that this enclosure came with it's own drivers. I have the CD driver disc but KDE doesn't recognize the disk either.

Does anyone know how I can obtain drivers for this HDD enclosure in a linux Ubuntu KDE 8.04 format and/or make this device work?

Regards,

Newbie
 
Old 05-28-2008, 09:37 AM   #2
cmnorton
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Distribution: Ubuntu, CentOS
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Try mounting the drive

Before answering this question, I went off and did this with a garden variety USB disk enclosure. I had sometime earlier created an ext 3 file system on the enclosed disk. You can at least try these steps, and yes, this drive did cause a little box to pop up when I plugged it in/powered it on.

I would try mounting this drive manually. Depending on your distro, there is an "accepted" place to create mount points for drives. I am using KUbuntu 7.10 and my mount point is /media; that's where cdrom0 is located.

1) sudo mkdir /media/sdb1

You are making the mount directory here. I picked /sdb1 to match the device's probable name. That's because I did a df and noticed my enclosed drive was mapped to /, and it is /dev/sda1. Most USB drives are treated as scsi drives, and this is a second primary drive, hence /dev/sdb1.

2) sudo mount /dev/sdb1 /media/sdb1
Mount the drive assuming defaults. You might have to change this if there's another file system on the drive.

3) ls -l /media/sdb1 + whatever else I wanted to do

4) umount /media/sdb1
Unmount the drive; then unplug USB cable and power off.

But it may not be that easy for you. You may need propietary drivers, and other stuff as well. Your best chance is to talk w/ the manufactuer.
 
Old 05-28-2008, 10:09 AM   #3
tredegar
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Registered: May 2003
Location: London, UK
Distribution: Ubuntu 10.04, mostly
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I see this external drive has both an eSATA and a USB connector:
http://www.driverheaven.net/reviews/...20Nexstar%203/
If you are trying to connect it to a linux machine, try using the USB connection first.
The "Drivers" may refer to the eSATA port. Linux already has USB drivers; they built-in and are working well.
Welcome to LQ, and let us know how you get on.
 
Old 05-28-2008, 11:21 AM   #4
IndyGunFreak
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Registered: Aug 2003
Location: Indpls
Distribution: Desktop- Debian Lenny, Laptops- Ubuntu 8.10, Debian Lenny UMPC- Ubuntu 8.10
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Quote:
Originally Posted by Speedyone View Post
I'm a newbie to the linux world. I just installed KDE 8.04 on a new machine - AMD 64X2 6000+; ASUS MB - M2N-SLI Deluxe; 4 GB DDR2 800; Nvidia NX8500GT ---

I'm wanting to import my documents from my windows backup external hard drive that is in a Vantec NexStar3 (NST-360SU) HDD enclosure.

KDE doesn't recognize the HDD when I plug it in. I'm sure it's due to the fact that this enclosure came with it's own drivers. I have the CD driver disc but KDE doesn't recognize the disk either.

Does anyone know how I can obtain drivers for this HDD enclosure in a linux Ubuntu KDE 8.04 format and/or make this device work?

Regards,

Newbie
I have two of those exact enclosures, and have no issues at all w/ Ubuntu detecting my drives. I didn't need the driver disk. I plugged them in, formatted them to ext3, and set my user up to have access to them, and they worked fine.

IGF

Last edited by IndyGunFreak; 05-28-2008 at 11:23 AM.
 
Old 05-28-2008, 11:28 AM   #5
IndyGunFreak
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Registered: Aug 2003
Location: Indpls
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Quote:
Originally Posted by cmnorton View Post
Your best chance is to talk w/ the manufactuer.
Please tell me what this would do, other than some bonehead CSR saying, "Ok, Double click My Computer"... I personally don't believe the enclosure is the issue, as both of mine worked fine.

IGF
 
Old 05-28-2008, 03:19 PM   #6
tredegar
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@ IndyGunFreak,
It is working for you
But I'd be interested to hear if you are using the eSATA interface, or the USB one.
 
Old 05-28-2008, 08:20 PM   #7
IndyGunFreak
Senior Member
 
Registered: Aug 2003
Location: Indpls
Distribution: Desktop- Debian Lenny, Laptops- Ubuntu 8.10, Debian Lenny UMPC- Ubuntu 8.10
Posts: 1,297

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Quote:
Originally Posted by tredegar View Post
@ IndyGunFreak,
It is working for you
But I'd be interested to hear if you are using the eSATA interface, or the USB one.
USB, sorry, I'd forgotten those could be eSATA also or I'd have mentioned that.

IGF
 
Old 05-28-2008, 11:43 PM   #8
Speedyone
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Registered: May 2008
Distribution: Kubuntu 7.10 AMD64
Posts: 12

Original Poster
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Smile Problem solved

Quote:
Originally Posted by Speedyone View Post
I'm a newbie to the linux world. I just installed KDE 8.04 on a new machine - AMD 64X2 6000+; ASUS MB - M2N-SLI Deluxe; 4 GB DDR2 800; Nvidia NX8500GT ---

I'm wanting to import my documents from my windows backup external hard drive that is in a Vantec NexStar3 (NST-360SU) HDD enclosure.

KDE doesn't recognize the HDD when I plug it in. I'm sure it's due to the fact that this enclosure came with it's own drivers. I have the CD driver disc but KDE doesn't recognize the disk either.

Does anyone know how I can obtain drivers for this HDD enclosure in a linux Ubuntu KDE 8.04 format and/or make this device work?

Regards,

Newbie

Let me first start off by saying thank you to all for replying. I've found the ways of my errors (notice the plural in errors?.

My HDD enclosure does have both USB and eSATA ports. Prior to my post, I tried connecting both ways and did not get any connectivity.

Tonight when re-attempting to connect (1st via USB) I didn't get a connection....but I did notice the following error message that I didn't notice the other day (not that it couldn't have been there - remember I'm a brand new newbie):

"an error occurred while accessing SCS10_VOL1; the system said: org.freedesktop.hal.device.volume.unknown failure: $ logfile indicates unclean shutdown (0,0) failed to mount '/dev/sdb1': operation not supported mount is denied because NTFS os marked to be in use.

Choose an action:
choice 1 is for windows - basically go and say to safely remove device.
choice 2 for non-windows - use the 'force' option for your own responsibility. For example type on the command line:
Mount -t,ntfs-3g /dev/sdb1 /media/SCSI0_VOL1 -0 force

or add the option to the relevant row in the /etc/fstab file:
/dev/sdb1 /media/SCS10_VOL1 ntfs-3g force 0 0"

I then tried to connect via the eSATA port with the USB cable still attached to the front of the HDD enclosure and had no connectivity.


My errors tonight included:

1). keeping the USB cable attached to the HDD enclosure while attempting to connect via eSATA on linux machine - no connectivity.

2). Keeping the eSATA cable attached to the HDD enclosure while attempting to connect the HDD enclosure via USB on a windows machine ---no connectivity.

** note I never attempted to connect to the computer with both interfaces simultaneously. I only had both types of cable connected to the front of the HDD enclosure at the same time.****

Solution
Called my favorite help desk ( a good friend who's responsible for always challenging me...I do appreciate you!) While attempting to reconnect to the linux machine via USB I got no connection this time. While talking about it, it occurred to me to try unplugging the eSATA cable from the front of the HDD enclosure thus only leaving one type of cable attached to the front of the HDD enclosure and whadda ya know, on the linux machine, I got back to the error message I had earlier in the evening with only the USB cable attached to the HDD enclosure.

I then took the HDD enclosure over to the windows machine with only the USB cable attached to the front of it this time and whadda you know, windows recognized the drive. However, windows would not let me safely remove the device (which by the way is the same condition I started with....windows wouldn't let me safely remove the device and stupid me, I just unplugged it after my backup).

I then went into device manager under driver properties and changed the policies from "optimize for quick removal (don't need to use the safely remove icon to optimize for performance (to disconnect, you need to use the safe to remove icon).

Once I did this, windows said it's safe to remove the device.

I then took the HDD enclosure back to the linux machine, plugged it in via the USB and the drive was recognized and I can see all my files and I'm able to use them.

I'm so HAPPY!!!

Thanks again for all of your help!


Regards,
Speedyone
 
  


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