Originally Posted by Speedyone
I'm a newbie to the linux world. I just installed KDE 8.04 on a new machine - AMD 64X2 6000+; ASUS MB - M2N-SLI Deluxe; 4 GB DDR2 800; Nvidia NX8500GT ---
I'm wanting to import my documents from my windows backup external hard drive that is in a Vantec NexStar3 (NST-360SU) HDD enclosure.
KDE doesn't recognize the HDD when I plug it in. I'm sure it's due to the fact that this enclosure came with it's own drivers. I have the CD driver disc but KDE doesn't recognize the disk either.
Does anyone know how I can obtain drivers for this HDD enclosure in a linux Ubuntu KDE 8.04 format and/or make this device work?
Let me first start off by saying thank you to all for replying. I've found the ways of my errors (notice the plural in errors?.
My HDD enclosure does have both USB and eSATA ports. Prior to my post, I tried connecting both ways and did not get any connectivity.
Tonight when re-attempting to connect (1st via USB) I didn't get a connection....but I did notice the following error message that I didn't notice the other day (not that it couldn't have been there - remember I'm a brand new newbie):
"an error occurred while accessing SCS10_VOL1; the system said: org.freedesktop.hal.device.volume.unknown failure: $ logfile indicates unclean shutdown (0,0) failed to mount '/dev/sdb1': operation not supported mount is denied because NTFS os marked to be in use.
Choose an action:
choice 1 is for windows - basically go and say to safely remove device.
choice 2 for non-windows - use the 'force' option for your own responsibility. For example type on the command line:
Mount -t,ntfs-3g /dev/sdb1 /media/SCSI0_VOL1 -0 force
or add the option to the relevant row in the /etc/fstab file:
/dev/sdb1 /media/SCS10_VOL1 ntfs-3g force 0 0"
I then tried to connect via the eSATA port with the USB cable still attached to the front of the HDD enclosure and had no connectivity.
My errors tonight included:
1). keeping the USB cable attached to the HDD enclosure while attempting to connect via eSATA on linux machine - no connectivity.
2). Keeping the eSATA cable attached to the HDD enclosure while attempting to connect the HDD enclosure via USB on a windows machine ---no connectivity.
** note I never attempted to connect to the computer with both interfaces simultaneously. I only had both types of cable connected to the front of the HDD enclosure at the same time.****
Called my favorite help desk ( a good friend who's responsible for always challenging me...I do appreciate you!) While attempting to reconnect to the linux machine via USB I got no connection this time. While talking about it, it occurred to me to try unplugging the eSATA cable from the front of the HDD enclosure thus only leaving one type of cable attached to the front of the HDD enclosure and whadda ya know, on the linux machine, I got back to the error message I had earlier in the evening with only the USB cable attached to the HDD enclosure.
I then took the HDD enclosure over to the windows machine with only the USB cable attached to the front of it this time and whadda you know, windows recognized the drive. However, windows would not let me safely remove the device (which by the way is the same condition I started with....windows wouldn't let me safely remove the device and stupid me, I just unplugged it after my backup).
I then went into device manager under driver properties and changed the policies from "optimize for quick removal (don't need to use the safely remove icon to optimize for performance (to disconnect, you need to use the safe to remove icon).
Once I did this, windows said it's safe to remove the device.
I then took the HDD enclosure back to the linux machine, plugged it in via the USB and the drive was recognized and I can see all my files and I'm able to use them.
I'm so HAPPY!!!
Thanks again for all of your help!