My printer is not working after upgrading to Ubuntu 18.04.1
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Distribution: open SUSE 11.0, Fedora 7 and Mandriva 2007
Posts: 1,662
Original Poster
Rep:
Yes, I got the Cups.org.
It seems a homepage of CUPS.
I don't find a place to put my username and password.
I will try again.
I must go to work. I am a bus driver. And I must work until 23.00 pm today.
Maybe I will try tomorrow.
Yes, I got the Cups.org.
It seems a homepage of CUPS.
It's actually the local home page for your cups installation.
Quote:
I don't find a place to put my username and password.
I will try again.
At this stage it won't prompt you for a password. But if you choose the option to administer printers, you will be asked for a password then. Just enter your own. In Ubuntu the password of the first registered user is the "open sesame!".
Distribution: open SUSE 11.0, Fedora 7 and Mandriva 2007
Posts: 1,662
Original Poster
Rep:
kazel
I found the following details:
Queue Name Description
XP-243-245-247 EPSON XP-243 245 247 Series
Location Make and Model
EPSON XP-243 245 247 Series , Epson Inkjet Printer Driver (ESC/P-R) for Linux
Status
Idle
I don't know what to do. Your thoughts are welcome.
Under server, It is possible to configure a configuration file. What is it? I don't have a server.
View access log and error log are there.
I see some logs. What is the use of them?
Don't worry about the term "server" - "CUPS" is technically a server but that doesn't matter at this point. You don't need to create a configuration file or anything like that.
With the web interface open, if you click on the
Code:
Queue Name Description
XP-243-245-247 EPSON XP-243 245 247 Series
what do you get? There should be options to print a test page. I am not on my Linux box right now so can't do a step by step. Look for an option to print a test page and click it. What happens? I suspect the same thing. If you can also look at the error log files via that interface after you have tried to print a test page, that may be useful to help troubleshoot.
Can you view the error log and see what other messages are near the message "filter failed" that was just generated? That may give hints as to what is wrong. If you can copy and post the log output using the "CODE" tags in the forum.
Distribution: open SUSE 11.0, Fedora 7 and Mandriva 2007
Posts: 1,662
Original Poster
Rep:
The error log is huge. Please read the following:
E [16/Oct/2018:16:33:28 +0200] Unknown directive JobPrivateAccess on line 83 of /etc/cups/cupsd.conf.
E [16/Oct/2018:16:33:28 +0200] Unknown directive JobPrivateValues on line 84 of /etc/cups/cupsd.conf.
E [16/Oct/2018:16:33:28 +0200] Unknown directive SubscriptionPrivateAccess on line 85 of /etc/cups/cupsd.conf.
E [16/Oct/2018:16:33:28 +0200] Unknown directive SubscriptionPrivateValues on line 86 of /etc/cups/cupsd.conf.
E [16/Oct/2018:20:18:24 +0200] Unknown directive JobPrivateAccess on line 83 of /etc/cups/cupsd.conf.
E [16/Oct/2018:20:18:24 +0200] Unknown directive JobPrivateValues on line 84 of /etc/cups/cupsd.conf.
E [16/Oct/2018:20:18:24 +0200] Unknown directive SubscriptionPrivateAccess on line 85 of /etc/cups/cupsd.conf.
E [16/Oct/2018:20:18:24 +0200] Unknown directive SubscriptionPrivateValues on line 86 of /etc/cups/cupsd.conf.
E [16/Oct/2018:20:34:54 +0200] [cups-deviced] PID 3284 (gutenprint52+usb) stopped with status 1!
E [16/Oct/2018:21:01:29 +0200] [cups-deviced] PID 4810 (gutenprint52+usb) stopped with status 1!
E [16/Oct/2018:21:02:29 +0200] Scheduler shutting down due to program error.
E [16/Oct/2018:21:02:29 +0200] Unknown directive JobPrivateAccess on line 83 of /etc/cups/cupsd.conf.
E [16/Oct/2018:21:02:29 +0200] Unknown directive JobPrivateValues on line 84 of /etc/cups/cupsd.conf.
E [16/Oct/2018:21:02:29 +0200] Unknown directive SubscriptionPrivateAccess on line 85 of /etc/cups/cupsd.conf.
E [16/Oct/2018:21:02:29 +0200] Unknown directive SubscriptionPrivateValues on line 86 of /etc/cups/cupsd.conf.
E [16/Oct/2018:21:03:51 +0200] [Job 561] Job stopped due to filter errors; please consult the error_log file for details.
D [16/Oct/2018:21:03:51 +0200] [Job 561] The following messages were recorded from 21:03:50 to 21:03:51
D [16/Oct/2018:21:03:51 +0200] [Job 561] Applying default options...
D [16/Oct/2018:21:03:51 +0200] [Job 561] Adding start banner page "none".
D [16/Oct/2018:21:03:51 +0200] [Job 561] Queued on "XP-243-245-247" by "nissanka".
D [16/Oct/2018:21:03:51 +0200] [Job 561] Auto-typing file...
D [16/Oct/2018:21:03:51 +0200] [Job 561] Request file type is application/pdf.
D [16/Oct/2018:21:03:51 +0200] [Job 561] File of type application/pdf queued by "nissanka".
D [16/Oct/2018:21:03:51 +0200] [Job 561] Adding end banner page "none".
D [16/Oct/2018:21:03:51 +0200] [Job 561] time-at-processing=1539716630
D [16/Oct/2018:21:03:51 +0200] [Job 561] 3 filters for job:
D [16/Oct/2018:21:03:51 +0200] [Job 561] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [16/Oct/2018:21:03:51 +0200] [Job 561] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [16/Oct/2018:21:03:51 +0200] [Job 561] epson-escpr-wrapper (application/vnd.cups-raster to printer/XP-243-245-247, cost 0)
D [16/Oct/2018:21:03:51 +0200] [Job 561] job-sheets=none,none
D [16/Oct/2018:21:03:51 +0200] [Job 561] Mapping media to Pagesize=A4
D [16/Oct/2018:21:03:51 +0200] [Job 561] After mapping finishings PageSize=A4
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[0]="XP-243-245-247"
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[1]="561"
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[2]="nissanka"
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[3]=""
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[4]="1"
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[5]="media=A4 sides=one-sided number-up=1 number-up-layout=lrtb job-billing= job-uuid=urn:uuid:6f301fb8-7f45-3870-48aa-1944d30a92cf job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1539716630 time-at-processing=1539716630 document-name-supplied=00d9f5bcb13aa PageSize=A4"
D [16/Oct/2018:21:03:51 +0200] [Job 561] argv[6]="/var/spool/cups/d00561-001"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[7]="CUPS_STATEDIR=/run/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[8]="HOME=/var/spool/cups/tmp"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[10]="SERVER_ADMIN=root@Nissanka"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[11]="SOFTWARE=CUPS/2.2.7"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[13]="USER=root"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[14]="CUPS_MAX_MESSAGE=2047"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[17]="IPP_PORT=631"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[18]="CHARSET=utf-8"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[19]="LANG=en_US.UTF-8"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[20]="PPD=/etc/cups/ppd/XP-243-245-247.ppd"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[21]="RIP_MAX_CACHE=128m"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[22]="CONTENT_TYPE=application/pdf"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[23]="DEVICE_URI=usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[24]="PRINTER_INFO=EPSON XP-243 245 247 Series"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[25]="PRINTER_LOCATION="
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[26]="PRINTER=XP-243-245-247"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[27]="PRINTER_STATE_REASONS=none"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[28]="CUPS_FILETYPE=document"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[30]="AUTH_I****"
D [16/Oct/2018:21:03:51 +0200] [Job 561] Started filter /usr/lib/cups/filter/pdftopdf (PID 4906)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Started filter /usr/lib/cups/filter/gstoraster (PID 4908)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Started filter /usr/lib/cups/filter/epson-escpr-wrapper (PID 4909)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Started backend /usr/lib/cups/backend/usb (PID 4910)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Loading USB quirks from "/usr/share/cups/usb".
D [16/Oct/2018:21:03:51 +0200] [Job 561] Loaded 159 quirks.
D [16/Oct/2018:21:03:51 +0200] [Job 561] Printing on printer with URI: usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1
D [16/Oct/2018:21:03:51 +0200] [Job 561] libusb_get_device_list=12
D [16/Oct/2018:21:03:51 +0200] [Job 561] STATE: +connecting-to-device
D [16/Oct/2018:21:03:51 +0200] [Job 561] pdftopdf: Last filter determined by the PPD: epson-escpr-wrapper; FINAL_CONTENT_TYPE: application/vnd.cups-raster => pdftopdf will not log pages in page_log.
D [16/Oct/2018:21:03:51 +0200] [Job 561] PID 4906 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [16/Oct/2018:21:03:51 +0200] [Job 561] STATE: -connecting-to-device
D [16/Oct/2018:21:03:51 +0200] [Job 561] Printer found with device ID: MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1,END4,GENEP;MDL:XP-243 245 247 Series;CLS:PRINTER;DES:EPSON XP-243 245 247 Series;CID:EpsonRGB;FID:FXN,DPN,WFA,ETN,AFN,DAN,WRA;RID:40;DDS:022500;ELG:0E12; Device URI: usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1
D [16/Oct/2018:21:03:51 +0200] [Job 561] Device protocol: 2
D [16/Oct/2018:21:03:51 +0200] [Job 561] Sending data to printer.
D [16/Oct/2018:21:03:51 +0200] [Job 561] Set job-printer-state-message to "Sending data to printer.", current level=INFO
D [16/Oct/2018:21:03:51 +0200] [Job 561] Read 85 bytes of back-channel data...
D [16/Oct/2018:21:03:51 +0200] [Job 561] OUTFORMAT="(null)", so output format will be CUPS/PWG Raster
D [16/Oct/2018:21:03:51 +0200] [Job 561] Color Manager: Calibration Mode/Off
D [16/Oct/2018:21:03:51 +0200] [Job 561] Calling FindDeviceById(cups-XP-243-245-247)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Found device /org/freedesktop/ColorManager/devices/cups_XP_243_245_247
D [16/Oct/2018:21:03:51 +0200] [Job 561] Calling org.freedesktop.ColorManager.Device.Get(ProfilingInhibitors)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Calling FindDeviceById(cups-XP-243-245-247)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Found device /org/freedesktop/ColorManager/devices/cups_XP_243_245_247
D [16/Oct/2018:21:03:51 +0200] [Job 561] Calling GetProfileForQualifiers(RGB.PLAIN_NORMAL....)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Found profile /org/freedesktop/ColorManager/profiles/XP_243_245_247_RGB__
D [16/Oct/2018:21:03:51 +0200] [Job 561] Calling org.freedesktop.ColorManager.Profile.Get(Filename)
D [16/Oct/2018:21:03:51 +0200] [Job 561] Use profile filename: \'\'
D [16/Oct/2018:21:03:51 +0200] [Job 561] Color Manager: ICC Profile:
D [16/Oct/2018:21:03:51 +0200] [Job 561] Ghostscript using Any-Part-of-Pixel method to fill paths.
D [16/Oct/2018:21:03:51 +0200] [Job 561] Ghostscript command line: gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -dShowAcroForm -sstdout=%stderr -sOutputFile=%stdout -sDEVICE=cups -r360x360 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -dcupsBitsPerColor=8 -dcupsColorOrder=0 -dcupsColorSpace=1 -dcupsCompression=1 -scupsPageSizeName=A4 -I/usr/share/cups/fonts -c \'<</.HWMargins[8.400000 8.400000 8.400024 8.399963] /Margins[0 0]>>setpagedevice\' -f -_
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[7]="CUPS_STATEDIR=/run/cups"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[8]="HOME=/var/spool/cups/tmp"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[10]="SERVER_ADMIN=root@Nissanka"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[11]="SOFTWARE=CUPS/2.2.7"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[12]="USER=root"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[13]="CUPS_MAX_MESSAGE=2047"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[16]="IPP_PORT=631"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[17]="CHARSET=utf-8"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[18]="LANG=en_US.UTF-8"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[19]="PPD=/etc/cups/ppd/XP-243-245-247.ppd"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[20]="RIP_MAX_CACHE=128m"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[21]="CONTENT_TYPE=application/pdf"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[22]="DEVICE_URI=usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[23]="PRINTER_INFO=EPSON XP-243 245 247 Series"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[24]="PRINTER_LOCATION="
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[25]="PRINTER=XP-243-245-247"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[26]="PRINTER_STATE_REASONS=none"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[27]="CUPS_FILETYPE=document"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[28]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [16/Oct/2018:21:03:51 +0200] [Job 561] envp[29]="AUTH_INFO_REQUIRED=none"
D [16/Oct/2018:21:03:51 +0200] [Job 561] ./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_gray.icc
D [16/Oct/2018:21:03:51 +0200] [Job 561] | ./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device profile
D [16/Oct/2018:21:03:51 +0200] [Job 561] Unrecoverable error: rangecheck in .putdeviceprops
D [16/Oct/2018:21:03:51 +0200] [Job 561] Operand stack:
D [16/Oct/2018:21:03:51 +0200] [Job 561] true
D [16/Oct/2018:21:03:51 +0200] [Job 561] PID 4908 (/usr/lib/cups/filter/gstoraster) stopped with status 1.
D [16/Oct/2018:21:03:51 +0200] [Job 561] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Oct/2018:21:03:51 +0200] [Job 561] Can\'t open CUPS raster file.DEBUG: Sent 0 bytes...
D [16/Oct/2018:21:03:51 +0200] [Job 561] Waiting for read thread to exit...
D [16/Oct/2018:21:03:51 +0200] [Job 561] PID 4909 (/usr/lib/cups/filter/epson-escpr-wrapper) stopped with status 1.
D [16/Oct/2018:21:03:51 +0200] [Job 561] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Oct/2018:21:03:51 +0200] [Job 561] PID 4910 (/usr/lib/cups/backend/usb) exited with no errors.
D [16/Oct/2018:21:03:51 +0200] [Job 561] End of messages
D [16/Oct/2018:21:03:51 +0200] [Job 561] printer-state=3(idle)
D [16/Oct/2018:21:03:51 +0200] [Job 561] printer-state-message="Filter failed"
D [16/Oct/2018:21:03:51 +0200] [Job 561] printer-state-reasons=none
E [16/Oct/2018:21:42:17 +0200] [Job 562] Job stopped due to filter errors; please consult the error_log file for details.
D [16/Oct/2018:21:42:17 +0200] [Job 562] The following messages were recorded from 21:42:17 to 21:42:17
D [16/Oct/2018:21:42:17 +0200] [Job 562] Applying default options...
D [16/Oct/2018:21:42:17 +0200] [Job 562] Adding start banner page "none".
D [16/Oct/2018:21:42:17 +0200] [Job 562] Adding end banner page "none".
D [16/Oct/2018:21:42:17 +0200] [Job 562] File of type application/vnd.cups-pdf-banner queued by "anonymous".
D [16/Oct/2018:21:42:17 +0200] [Job 562] hold_until=0
D [16/Oct/2018:21:42:17 +0200] [Job 562] Queued on "XP-243-245-247" by "anonymous".
D [16/Oct/2018:21:42:17 +0200] [Job 562] time-at-processing=1539718937
D [16/Oct/2018:21:42:17 +0200] [Job 562] 4 filters for job:
D [16/Oct/2018:21:42:17 +0200] [Job 562] bannertopdf (application/vnd.cups-pdf-banner to application/pdf, cost 32)
D [16/Oct/2018:21:42:17 +0200] [Job 562] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [16/Oct/2018:21:42:17 +0200] [Job 562] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [16/Oct/2018:21:42:17 +0200] [Job 562] epson-escpr-wrapper (application/vnd.cups-raster to printer/XP-243-245-247, cost 0)
D [16/Oct/2018:21:42:17 +0200] [Job 562] job-sheets=none,none
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[0]="XP-243-245-247"
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[1]="562"
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[2]="anonymous"
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[3]="Test Page"
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[4]="1"
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[5]="job-uuid=urn:uuid:f62f3bf2-79f4-3bb4-4eca-d887fcbda8b3 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1539718937 time-at-processing=1539718937"
D [16/Oct/2018:21:42:17 +0200] [Job 562] argv[6]="/var/spool/cups/d00562-001"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[7]="CUPS_STATEDIR=/run/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[8]="HOME=/var/spool/cups/tmp"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[10]="SERVER_ADMIN=root@Nissanka"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[11]="SOFTWARE=CUPS/2.2.7"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[13]="USER=root"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[14]="CUPS_MAX_MESSAGE=2047"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[17]="IPP_PORT=631"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[18]="CHARSET=utf-8"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[19]="LANG=en_US.UTF-8"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[20]="PPD=/etc/cups/ppd/XP-243-245-247.ppd"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[21]="RIP_MAX_CACHE=128m"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[22]="CONTENT_TYPE=application/vnd.cups-pdf-banner"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[23]="DEVICE_URI=usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[24]="PRINTER_INFO=EPSON XP-243 245 247 Series"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[25]="PRINTER_LOCATION="
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[26]="PRINTER=XP-243-245-247"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[27]="PRINTER_STATE_REASONS=none"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[28]="CUPS_FILETYPE=document"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[30]="AUTH_I****"
D [16/Oct/2018:21:42:17 +0200] [Job 562] Started filter /usr/lib/cups/filter/bannertopdf (PID 5831)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Started filter /usr/lib/cups/filter/pdftopdf (PID 5832)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Started filter /usr/lib/cups/filter/gstoraster (PID 5833)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Started filter /usr/lib/cups/filter/epson-escpr-wrapper (PID 5834)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Started backend /usr/lib/cups/backend/usb (PID 5835)
D [16/Oct/2018:21:42:17 +0200] [Job 562] OUTFORMAT="(null)", so output format will be CUPS/PWG Raster
D [16/Oct/2018:21:42:17 +0200] [Job 562] pdftopdf: Last filter determined by the PPD: epson-escpr-wrapper; FINAL_CONTENT_TYPE: application/vnd.cups-raster => pdftopdf will not log pages in page_log.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Loading USB quirks from "/usr/share/cups/usb".
D [16/Oct/2018:21:42:17 +0200] [Job 562] Loaded 159 quirks.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Printing on printer with URI: usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1
D [16/Oct/2018:21:42:17 +0200] [Job 562] libusb_get_device_list=12
D [16/Oct/2018:21:42:17 +0200] [Job 562] STATE: +connecting-to-device
D [16/Oct/2018:21:42:17 +0200] [Job 562] STATE: -connecting-to-device
D [16/Oct/2018:21:42:17 +0200] [Job 562] Printer found with device ID: MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1,END4,GENEP;MDL:XP-243 245 247 Series;CLS:PRINTER;DES:EPSON XP-243 245 247 Series;CID:EpsonRGB;FID:FXN,DPN,WFA,ETN,AFN,DAN,WRA;RID:40;DDS:022500;ELG:0E12; Device URI: usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1
D [16/Oct/2018:21:42:17 +0200] [Job 562] Device protocol: 2
D [16/Oct/2018:21:42:17 +0200] [Job 562] Sending data to printer.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Set job-printer-state-message to "Sending data to printer.", current level=INFO
D [16/Oct/2018:21:42:17 +0200] [Job 562] Read 85 bytes of back-channel data...
D [16/Oct/2018:21:42:17 +0200] [Job 562] PDF template file doesn\'t have form. It\'s okay.
D [16/Oct/2018:21:42:17 +0200] [Job 562] PID 5831 (/usr/lib/cups/filter/bannertopdf) exited with no errors.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Color Manager: Calibration Mode/Off
D [16/Oct/2018:21:42:17 +0200] [Job 562] PID 5832 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Calling FindDeviceById(cups-XP-243-245-247)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Found device /org/freedesktop/ColorManager/devices/cups_XP_243_245_247
D [16/Oct/2018:21:42:17 +0200] [Job 562] Calling org.freedesktop.ColorManager.Device.Get(ProfilingInhibitors)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Calling FindDeviceById(cups-XP-243-245-247)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Found device /org/freedesktop/ColorManager/devices/cups_XP_243_245_247
D [16/Oct/2018:21:42:17 +0200] [Job 562] Calling GetProfileForQualifiers(RGB.PLAIN_NORMAL....)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Found profile /org/freedesktop/ColorManager/profiles/XP_243_245_247_RGB__
D [16/Oct/2018:21:42:17 +0200] [Job 562] Calling org.freedesktop.ColorManager.Profile.Get(Filename)
D [16/Oct/2018:21:42:17 +0200] [Job 562] Use profile filename: \'\'
D [16/Oct/2018:21:42:17 +0200] [Job 562] Color Manager: ICC Profile:
D [16/Oct/2018:21:42:17 +0200] [Job 562] Ghostscript using Any-Part-of-Pixel method to fill paths.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Ghostscript command line: gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -dShowAcroForm -sstdout=%stderr -sOutputFile=%stdout -sDEVICE=cups -r360x360 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -dcupsBitsPerColor=8 -dcupsColorOrder=0 -dcupsColorSpace=1 -dcupsCompression=1 -scupsPageSizeName=A4 -I/usr/share/cups/fonts -c \'<</.HWMargins[8.400000 8.400000 8.400024 8.399963] /Margins[0 0]>>setpagedevice\' -f -_
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[7]="CUPS_STATEDIR=/run/cups"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[8]="HOME=/var/spool/cups/tmp"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[10]="SERVER_ADMIN=root@Nissanka"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[11]="SOFTWARE=CUPS/2.2.7"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[12]="USER=root"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[13]="CUPS_MAX_MESSAGE=2047"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[16]="IPP_PORT=631"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[17]="CHARSET=utf-8"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[18]="LANG=en_US.UTF-8"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[19]="PPD=/etc/cups/ppd/XP-243-245-247.ppd"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[20]="RIP_MAX_CACHE=128m"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[21]="CONTENT_TYPE=application/vnd.cups-pdf-banner"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[22]="DEVICE_URI=usb://EPSON/XP-243%20245%20247%20Series?serial=583251433033313342&interface=1"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[23]="PRINTER_INFO=EPSON XP-243 245 247 Series"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[24]="PRINTER_LOCATION="
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[25]="PRINTER=XP-243-245-247"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[26]="PRINTER_STATE_REASONS=none"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[27]="CUPS_FILETYPE=document"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[28]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [16/Oct/2018:21:42:17 +0200] [Job 562] envp[29]="AUTH_INFO_REQUIRED=none"
D [16/Oct/2018:21:42:17 +0200] [Job 562] ./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_gray.icc
D [16/Oct/2018:21:42:17 +0200] [Job 562] | ./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device profile
D [16/Oct/2018:21:42:17 +0200] [Job 562] Unrecoverable error: rangecheck in .putdeviceprops
D [16/Oct/2018:21:42:17 +0200] [Job 562] Operand stack:
D [16/Oct/2018:21:42:17 +0200] [Job 562] true
D [16/Oct/2018:21:42:17 +0200] [Job 562] PID 5833 (/usr/lib/cups/filter/gstoraster) stopped with status 1.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Can\'t open CUPS raster file.DEBUG: Sent 0 bytes...
D [16/Oct/2018:21:42:17 +0200] [Job 562] Waiting for read thread to exit...
D [16/Oct/2018:21:42:17 +0200] [Job 562] PID 5834 (/usr/lib/cups/filter/epson-escpr-wrapper) stopped with status 1.
D [16/Oct/2018:21:42:17 +0200] [Job 562] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Oct/2018:21:42:17 +0200] [Job 562] PID 5835 (/usr/lib/cups/backend/usb) exited with no errors.
D [16/Oct/2018:21:42:17 +0200] [Job 562] End of messages
D [16/Oct/2018:21:42:17 +0200] [Job 562] printer-state=3(idle)
D [16/Oct/2018:21:42:17 +0200] [Job 562] printer-state-message="Filter failed"
D [16/Oct/2018:21:42:17 +0200] [Job 562] printer-state-reasons=none
Distribution: open SUSE 11.0, Fedora 7 and Mandriva 2007
Posts: 1,662
Original Poster
Rep:
Show active jobs:
ID Name User Size Pages State Control
XP-243-245-247-561 Unknown Withheld 10k Unknown canceled at
Tue 16 Oct 2018 09:04:13 PM CEST
"Filter failed"
XP-243-245-247-560 Unknown Withheld 7k Unknown canceled at
Tue 16 Oct 2018 09:01:12 PM CEST
"Filter failed"
------------------------------------------------------------------------------- It is not very clear. Look at the following:
Name: Unknown
User: Withheld
Size: 10K
Pages: Unknown
State: canceled at
Tue 16 Oct 2018 09:04:13 PM CEST
"Filter failed"
Well, googling this error message from your error.log
Code:
/base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_gray.icc
reveals this may be due to a problem with the ghostscript package. The results I searched were from last month so it is entirely possible the ghostscript package on Ubuntu 18 has been upgraded since and the bug is fixed.
Besides the upgrade to 18.04, have you recently updated your system? If not, I would do that to see if ghostscript is in the list of updates. Either use the automated update tool that tells you when updates are needed or at the command line do an
Code:
apt update
to see if there are any updates needed. I don't remember what the command to list the potential updates is but I think "apt" tells you this after you've run an update.
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