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Old 11-10-2012, 11:42 AM   #1
Curt Wiedeman
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Registered: Jan 2012
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Unhappy Brother MFC-7360N Scanner activation


Having problem with scanner programs recognizing by Brother MFC7360N. Got the printer to work with CUPS download. Scanner downloads were installed via terminal program. Still can't get scanner to respond. Help?

Took suggestion from FredGSanford and downloaded and installed drivers from Brother web site. Still cannot get scan program to recognize the scanner. Scanner comes up with "cannot detect scanner".

Last edited by Curt Wiedeman; 11-18-2012 at 07:24 PM. Reason: problem not resolved
 
Old 11-10-2012, 12:05 PM   #2
malekmustaq
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Registered: Dec 2008
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Curt,
We have had taken up some Brother scanner issues, if perchance should it give help this time, trillobyte, me and few other members have shared over our issues here, here, and here.

HOpe that helps.

malek
 
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Old 11-10-2012, 10:21 PM   #3
Thane
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Don't know what you procedure was followed to install your driver. Just to double check.. did you install the proper driver (32 or 64 bit, .deb or .rpm?) Did you take into account the required installation procedure steps? Here is the link to the installation procedures for your printer on the Brother site: http://welcome.solutions.brother.com...nload_scn.html

I installed the printer and scanner drivers for my Brother DCP-7030 and both the printing and scanning works/worked great in both Mint now and ubuntu formerly.
For my relatively simple scanning needs, I just use the SimpleScan program included with the Mint installation. Works great. Just have to remember to turn the printer on before starting SimpleScan to get the initialization. cheers

Last edited by Thane; 11-10-2012 at 10:24 PM.
 
Old 11-10-2012, 10:52 PM   #4
FredGSanford
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Same as Thane mention. I just recently installed Mageia 3 Alpha 2 and installed the print drivers and just now installed the scanner drivers and both work without issues.

Make sure you have the correct drivers and follow the Brother instructions on installing.

I just download the files to my download folder and double click the file using file manager, give root password and the drivers install without a hitch.
 
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Old 11-19-2012, 11:57 AM   #5
malekmustaq
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Registered: Dec 2008
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Quote:
Don't know what you procedure was followed to install your driver. Just to double check.. did you install the proper driver (32 or 64 bit, .deb or .rpm?) Did you take into account the required installation procedure steps?
Quote:
I just download the files to my download folder and double click the file using file manager, give root password and the drivers install without a hitch.
By the way, a matter of clarification:
What I have posted is about Slackware installation; it is not relevant to other non-slack-related distros. For debian, ubuntu, mint, and relatives Brother Industries provide *.deb package, can be installed directly either by clicks or dpkg/sudo. For the rpm based --rhel, fedora, mageia, the same holds true cause Brother Industries provide *.rpm package. Neither holds true with Slackware.

Slackware uses *.tgz or *.txz packaging; and although slackware honors 'rpm -i foo.rpm' the installation goes awry against our BSD-like paths missing the libraries: slackware needs to do it 'rpm2tgz' first to correct the install script, then install it the slack way.

The OP did not mention though any hint what distro he is running: but having such trouble despite the .rpm and .deb packages available I simply surmised he could be running another, probably slackware or like sort.

Just for clarification.

Thanks.
 
  


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