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Old 09-12-2009, 06:01 PM   #1
LXer
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LXer: Why Users Dumped Your Open Source App for Proprietary Software


Published at LXer:

FOSS adherents are happy to discuss all the reasons that open source is attractive to users and to other developers, from "it's free!" to "the philosophy of open source." Sometimes, they talk about the reasons that people avoid open source, such as "I want a phone number for tech support." But the hard fact is that sometimes people try an open source application such as yours and they end up not using it. I realize this is hard to imagine. But it happens, and not merely because the users have evil in their hearts.

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