Published at LXer:

I’ve largely stopped reporting bugs to Ubuntu because of the condescending and dismissive attitude from their developers. Today I stumbled across what unfortunately seems like another typical example of what happens when you report a bug to them: aumix in Ubuntu 7.10 was compiled wrong, such that it won’t even launch. Recompiling the source package without making any changes to the source fixes the problem. Instead of just doing that, the Ubuntu developers spent far more time and effort bickering on the bug report and justifying their inaction by referring to official protocol.

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