Published at LXer:
Very few Open Source project managers understand the concept of stability of a product and fixing the good features already included. Once users incorporate software into their work routine, they don't want significant changes. They aren't computer technicians. They cannot be techies if they are to accomplish anything else. It's enough work just getting used to computers as part of the routine; computers cannot become the whole routine. Wholesale replacement needs to be far better than the previous stuff with no substantial difference in how it works. Users don't care what constitutes techie habits. They want technology harnessed to their habits. They'll compromise some, but frequent wholesale changes are not compromise, they are user abuse.
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