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Old 05-11-2009, 07:50 PM   #1
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LXer: SugarCRM CEO Change: An Open Source Setback

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When SugarCRM announced co-founder John Roberts’ exit last week, some folks viewed the news in a vacuum — wondering what’s right (and wrong) with the open source CRM provider. But The VAR Guy is looking at the bigger open source picture and he sees some reasons for concern. Here's the scoop.

Old 05-12-2009, 10:33 AM   #2
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Personally, I wouldn't expand anything happening at SugarCRM to the wider open source world. If their product is in trouble it is because it isn't good enough. Period. I used it for a few years and then gave up in disgust because of the glacial pace of development of certain capabilities (namely a shared calendar not joined at the hip to Outlook). At least in my experience, SugarCRM was really only useful as a contacts database.


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