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Old 11-12-2013, 06:50 PM   #1
LXer NewsBot
Registered: Dec 2005
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LXer: Stop listening to your users

Published at LXer:

It would seem that the best way to learn from your users about their needs would be to simply ask them, but experts suggest that people might have a hard time articulating what they need --or not even understand it. That's why it's better to watch them work, then build apps that improve that process.



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