LXer: Public Meetings on Future of Mozilla Customer Support Announced
 

Published at LXer:

Starting next week, the Mozilla Corporation will be hosting twice-weekly meetings to discuss the future of customer support for Mozilla products. Several different support mediums will be discussed in the conferences, including knowledge bases, forums and real-time chat. The meetings, which are open to all, will be held on Tuesdays and Thursdays during the next three weeks. Notes will be published afterwards for those unable to make it.

Read More...