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Old 03-25-2007, 05:01 AM   #1
LXer
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LXer: Novell Mumbai Centre Gets SCP Certification


Published at LXer:

Novell India's global support and services organisation in Mumbai has achieved certification under Service Capability & Performance (SCP) Support Standard. The SCP Support Standard quantifies the effectiveness of customer support based upon a stringent set of performance standards and customer satisfaction. As a result, Novell customers will get predictable, reliable support from Novell in keeping their IT infrastructure in top condition.

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