Published at LXer:

LXer Feature: 17-May-06New users of GNU/Linux must be handled with patience. Most come from years of a consistent user experience that trains them to consider computers to be magic boxes. They typically have strange beliefs, such as restarting the computer as a magic pill to cure the imbalance of software humours, which must be gently removed and replaced with logic. [Contributing Editor, Terry Vessels, guides the experienced hacker through the sometimes patience-testing task of assisting GNU/Linux newbies. - dcparris]

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