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Old 05-21-2006, 03:54 AM   #1
LXer
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LXer: Managing Your Services Business with Open Source Software


Published at LXer:

Modern businesses are quickly recognizing the need to make intelligent use of information throughout the organization to better address support issues and other business problems. An open source professional services automation solution can help track and manage customer requests, problems, complaints, tasks and any other projects that need to be tracked, along with the billing and expenses related to those activities.

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