Published at LXer:

Free software projects heavily rely on user feedbacks, especially bug reports. Filing bug reports is one of the best ways for a user to contribute to his favorite app and make it better. However at times lack of proper bug report makes it harder for a developer to understand what problems a user is facing. So as important as it is to file a bug report, it's more important to file it correctly. Incorrect bug report irritates a user as he feels that no one pays attention to his report and discourages him to file a report in future. At the same time it irritates a developer because he wants to know what's wrong, help the user and make the application better he doesn't even understand what the problem is.

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