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Old 02-04-2005, 07:02 PM   #1
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Exclamation Suse 9.2 New Install, Problems with Hard Drive

I have looked through the archives and couldn't find a solution to my problem, so here it is. I sure hope that you can help me.

I tried to install Suse 9.2 and it won't. It boots just fine, and then it gets to the step after language, I think it is options. It says that it can't find a hard disk. I have tried runnning a manual install, safe install and none of them work. They all come up with the same message.

My hard drive is a Samsung SV4002H . I have been able to install many different linux distros with out problems, until now. I think that this maybe a drive that requires a driver to install Suse. But I can't find a driver.

Can anyone help me, I am going crazy! Thanks in advance.
Old 02-05-2005, 12:41 AM   #2
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If u bough the cd/cds then i would think of a hardware problem first, if u burned the cds.. i would go for a bad cd.. believe me, this happened to me just today, i installed suse pro 9.2 on a friends pc , but the first cd's i burned were faulty, so because they were cd-rw i re-burned them but this time, i made sure of completely erase them first and them burn them at 8x speed just to make sure :P and after that , all the installation went smooth
Old 02-05-2005, 08:15 AM   #3
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it is hardware, because I have used the CD on another one of my computers just fine. Anyone have any ideas? And if it needs a driver can anyone tell me where to find one for my hard drive?
Old 02-05-2005, 11:01 AM   #4
Registered: Aug 2004
Distribution: SuSE 9.3 Professional
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Do you have any other OS installed on that system? I would look through the BIOS to see if the computer is properly detecting the hard drive at all.
Old 02-05-2005, 03:07 PM   #5
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Yes there is Win Xp and the bios is finding the hard drive. I think I may try reformmating the hard rive. Maybe something is wrong with the partition table.
Old 02-05-2005, 09:12 PM   #6
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Originally posted by drewflanery
Yes there is Win Xp and the bios is finding the hard drive. I think I may try reformmating the hard rive. Maybe something is wrong with the partition table.
Try booting off a Knoppix cd and see if it finds the drive and how it identifies and mounts it.
Old 02-06-2005, 09:23 AM   #7
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I used a low-level formatter at suggested and it didn't fix it. And the bios, windows, and even Suse (sort of) sees it.

When I am in th esuse installer, if I click on System (in the installation settings screen) it will find the hard drive. Driver via_ide . But it still won't allow me to install on it. The partitioner still says "No automatic proposal possible." And it is an error so I can't continue. And Suse still tells me that I have no hard disk, yet it can see it in the system tab? Anyone have any suggestions, this is really confusing.
Old 02-06-2005, 11:29 AM   #8
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Samsung HD

I have the same problem, I am trying to migrate from win xp home to linux suse 9.2, I want to eliminate windows and go with linux. If I abort linux install and go back to windows the drive is found, but for soem reason the linux set up can't find the drive. Please let me know if you get a solution.
Old 02-07-2005, 12:12 AM   #9
Registered: May 2004
Location: Vienna, Austria
Distribution: Open SuSE 11, Mac OS X 10.5
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I suggest that you look for an Update for your BIOS and install it.

Take also a look on the BIOS Mode setting for your drive: Try "Auto"
or "LBA" and see if the installation will work when you chanage the BIOS setting
for the Drive Modus.

If nothing helps, you may also try following:
Press and hold the SHIFT Key while booting from the SuSE intsallation CD/DVD.
A text-based menu screen or a console should appear.
Enter there
See if this works.
Old 02-07-2005, 12:26 AM   #10
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Same Problem

I've seen the same problem with SUSe and with Fedora Core 3. I also have a Samsung HD. My partitions are: hda1: boot, hda2: linux RH 8.0 installed about two years ago, hda3: linux swap. When I installed RH 8 I had formatted the HD into 10 g sections less a 2 g win section, a 4 misc and ofcourse the requisit swap and boot and then the slop left over. With all of those partitions SUSe wouldn't find my HD. I changed the table to hda1,2 and 3, boot, linux, swap. SUSe still acted up, not able ot find the HD. I tried RH fedore. Similar problem: After she let me select a whole bunch of packages she told me that she couldn't find the HD, even tho in the the boot screen she (and her dirty girl SUSe) told me she saw hda partitions etc. Now I'm attempting slackware 10.0. I've tried to setup grub to look at slack on hda4 (slack comes with lilo, but I forwent that option and just modified menu.lst in /boot/grub). Currently the kernel panics and tells me she can't find hda4 (where I put all of that slack stuff). I can mount the slack drive from my other linux partition. But the dirty girl just wont run. I've told grub: kernel: /boot/vmlinuz-(current kernel vers) root=/dev/hda4 but she still panics. I think I'm missing something big.

I have a gigabyte motherboard, which is new since I loaded RH8

Sorry I can't provide anything but sympathy.
Old 02-07-2005, 08:52 AM   #11
Registered: Jul 2004
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If low level format didn't work you may also want to check the jumpers to see if the drive is primary or secondary. I know that other O/S's are a little more forgiving than Linux when it comes to this. If the jumpers are okay then definately flash the BIOS.
Old 02-12-2005, 07:06 AM   #12
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Angry Unbelievable!

I have just forked out 70 GBP for 9.2 professional and guess what, it doesn't even install...
and guess what, my first IDE is a SAMSUNG SV4002H!!!

I registered with SuSe / Novell for the free installation support and I have sent them a less
than complimentary email about the problem, the trouble is today is Saturday so they won't
see it until Monday.

All in all I like SuSe, have used it for a long time now and this has absolutely p****d me off
beyond compare. I shall keep playing and investigation, I shall try SAMSUNG's site as well.

I hope somebody can solve this one soon!!!!


I hate computers.........
Old 02-12-2005, 12:34 PM   #13
Registered: Feb 2005
Location: Texas, USA
Distribution: opensuse
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install linux on old win drive

If you've installed NT or XP on this drive in the past, you may have real trouble installing Linux. I've had this problem more than once with an old Windose-not drive.
I have found I can revive the drives in one of 2 ways.
1: fdisk with either OS2 or old IBM DOS.
2: download and run IBM Drive Fitness (this is easiest)
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