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Old 06-23-2006, 05:52 PM   #1
danelico
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Registered: Jun 2006
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Novell SuSE 10.x Freezes or Stops at Hardware Configuration


During the install process of both SuSE Linux 10.0 and 10.1 I encounter a stall situation when the Hardware Configuration is reached. The analysis seems to correctly detect the embedded Intel i845 video chip and the attached monitor. Once this information appears in the list on the screen, the computer either locks completely (10.0) or does not continue even though the mouse does not freeze up and I can click on buttons, with them responding visually but not functionally (10.1).

This is my computer configuration - Intel chipset i810/i845, Intel Celeron 1.8GHz CPU, 640MB RAM, no USB devices attached, no Firewire port, keyboard and mouse are ps/2 style, monitor resolution during install is set at 1024x768, 10/100 NIC connected to 10/100 switch, embedded sound card (not sure what kind it is).

These are the things I've done so far to try to work around it: I have changed the motherboard (same manufacturer - eMachines, same chipset), had a printer both attached and not attached (different attempts), 10.1 is installed from a DVD, 10.0 is installed from CDs, Tried a different monitor on different attempts, investigated to see if the chipset was on the Hardware Compatibility List (it is).

I have had SuSE Linux 9.3 installed and running on this computer and it was able to install without any hangs or freezes and I upgraded from 9.3 to 10.0 without any problem. However, I attempted a "clean install" with 10.1, rewriting the partitions, etc. and it froze at the same place mentioned above every time. I stepped back to 10.0, knowing that it had run on this computer previously. However, 10.0 completely hangs the computer at that exact same spot.

Shutting the comptuer off after it freezes, with 10.0, and then turning it back on and allowing it to boot normally, brings the install process back to a few steps before the hardware configuration (user account setup) and works itself through to the hardware configuartion again, and then freezes again. Doing the same for 10.1 causes Linux to boot up (sometimes into xserver and sometimes just to the command line). But since I am not comfortable with doing a hands-on configuartion such that it gets all the necessary tweeks and whistles needed to get things up to the point that the GUI configuartion does it, I would very much like to have it finish the install process as set up by the SuSE team.

I have yet to try to turn off the on-board video card and install a slotted video card to see if this is where the problem lies, but at this point since the card and monitor are recognized by YAST I have hesitated looking that direction. However, that is my next step.

Has anyone had this problem and if so, do you have a "clean" answer on how to get past it? Thank you for your help.
 
Old 08-01-2006, 10:00 AM   #2
danelico
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Registered: Jun 2006
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For any who may be looking for an answer to this question, this is what I found out. The particular motherboard I am using, which has the Intel 845 chipset, seems to have a problem with the Parallel port. I'm not sure what the actual issue is since I do not have anything to sniff out the error codes, etc.

The only way I could get past this problem was to install SuSE 9.3 and then do an upgrade to 10.1 In this way I was able to get past the parallel port check. However, once 10.1 was running it still did not recognize that port or print through it.

There are three settings in the BIOS ECP/EPP/BiDirectional, and none seem to be what the software is looking for. I'm assuming that there is something with the actual hardware chip that the new 10.x doesn't recognize for some reason. I'm not sure what chips are being used for the Parallel port so I can't give any understanding about that.

Anyway, SuSE 10.1 is up and running, without the parallel port (which is OK since my printer is a USB printer anyway).
 
Old 09-30-2006, 08:41 AM   #3
dbc001
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Registered: Jan 2004
Distribution: Slackware, Ubuntu
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I'm having this same problem with an HP Pavillion 7855. From reading a bunch of forums the problem seems to happen when the install runs "modprobe parport_pc". I've tried hitting CTRL + F1 to go to command line, and then using several variations of the "kill" command on the modprobe process but with no luck.

If anyone has an idea why I can't kill this process I'd love to hear it!

Here's a few other mentions of the same problem:
http://www.suseforums.net/lofiversio...hp/t24286.html
http://www.suseforums.net/index.php?...0&#entry131935

Last edited by dbc001; 09-30-2006 at 08:48 AM.
 
  


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