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Old 02-27-2006, 08:31 PM   #1
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Hangup While Attempting to Detect Printer and small video card setup issue

I first noticed there was a problem at the very end of the install when SUSE tries to automatically configure hardware (last step). I was very hopeful that everything was about to install smoothly until the computer completely hung up on me (no response from mouse, keyboard, hard drive light, etc.) and I had to hold the power button to shut down and restart. I was relieved when I was able to login, but almost none of my hardware had been configured. So, just to be safe, I downloaded all of the updates I could in YaST and rebooted. When I got back into YaST, I clicked on the hardware information icon and it began probing for hardware. Sure enough, once it got to "probing for printer", I got another 100% hangup and had to use the power button again. I'm guessing these two hangups are probably related, since the computer would have been doing the same thing when trying to configure hardware during the install. My printer is an HP Pavillion Deskjet 3820 connected via USB. Has anyone else experienced this problem (or mabybe even solved it)?

On a side note, I'm having another small problem where I can't seem to configure my video card. When I click on the "Graphics Card and Monitor" icon in YaST, it loads for a couple seconds, then the screen goes black and changes resolution and when it comes back on, I'm in an environment with a cross-hatch type background with a mouse that looks like an "X". This lasts a couple seconds and the screen changes resolution again back to the normal desktop and nothing happens (I would expect some sort of dialog allowing me to configure my videocard/monitor, but nothing comes up). A similar thing also happened in the install hardware config stage about 10 seconds before I got the total hangup. My videocard is an Nvidia GeForce FX 5200 and my monitor is an Hp Pavillion mx70.

I installed using the SUSE 10.0 eval DVD, by the way. Thanks.
Old 02-27-2006, 09:05 PM   #2
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HP inkjets use hpijs and hplips. If you are installing SuSE 10, then the versions in the SuSE packages should work fine. For SuSE 9.3, you may need to download and compile a newer version.

However you may be having a USB problem rather than a printer problem. Look in /var/log/messages to see what happened.
The output of dmesg and /var/log/boot.msg may also be important.

The program "lsmod" will list the kernel modules, some of them deal with USB modules.

One other option to try is to run the "repair" installation option with the printer unplugged. This may fix an underlying usb problem.

About the video setup problem. First of all, for Nvidia cards, the driver that comes on the DVD is the "nv" driver. This driver is not accelerated. When you do a software upgrade, a program is installed to download the "nvidia" driver.

If there was a thin frame around the screen, when you were using SaX2, then the configuration dialog may have been on the other screen output of a multihead configuration. If not, perhaps the resolution values were way off and the dialog was situated off the screen.
Consider using the -l (low resolution option) or the "-d 0" option when starting sax2.

Last edited by jschiwal; 02-27-2006 at 09:30 PM.


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