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Old 07-13-2016, 03:53 PM   #1
abcdgb
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Registered: Jul 2016
Posts: 1

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Problems with HBA card as offline


Hello!

I am having problems with a Solaris 10 server to be able to recognize a Fujitsu disk array. I have checked and found that the HBA card appears offline, I tried to reload it and configure it but none of it have succeeded. So, I need your kind help to find a solution for this as I feel a bit stuck!



The following is what I have checked:


Code:
bash-3.2# fcinfo hba-port

HBA Port WWN: 21000024ff4e1b14

        OS Device Name: /dev/cfg/c3

        Manufacturer: QLogic Corp.

        Model: QLE2562

        Firmware Version: 05.04.03

        FCode/BIOS Version:  BIOS: 3.20; fcode: 3.19; EFI: 2.25;

        Serial Number: BFD1313J88757

        Driver Name: qlc

        Driver Version: 20110321-3.05

        Type: unknown

        State: offline

        Supported Speeds: 2Gb 4Gb 8Gb

        Current Speed: 8Gb

        Node WWN: 20000024ff4e1b14

HBA Port WWN: 21000024ff4e1b15

        OS Device Name: /dev/cfg/c4

        Manufacturer: QLogic Corp.

        Model: QLE2562

        Firmware Version: 05.04.03

        FCode/BIOS Version:  BIOS: 3.20; fcode: 3.19; EFI: 2.25;

        Serial Number: BFD1313J88757

        Driver Name: qlc

        Driver Version: 20110321-3.05

        Type: unknown

        State: offline

        Supported Speeds: 2Gb 4Gb 8Gb

        Current Speed: 8Gb

        Node WWN: 20000024ff4e1b15

bash-3.2#

Code:
bash-3.2# luxadm -e port

/devices/pci@400/pci@2/pci@0/pci@8/QLGC,qlc@0,1/fp@0,0:devctl      NOT CONNECTED

/devices/pci@400/pci@2/pci@0/pci@8/QLGC,qlc@0/fp@0,0:devctl        NOT CONNECTED

bash-3.2#


Code:
bash-3.2# cfgadm -al

Ap_Id                          Type         Receptacle   Occupant     Condition

c2                             scsi-sas     connected    configured   unknown

c2::dsk/c2t7d0                 CD-ROM       connected    configured   unknown

c3                             fc           connected    unconfigured unknown

c4                             fc           connected    unconfigured unknown

c5                             scsi-sas     connected    configured   unknown

c5::w5000cca05620d609,0        disk-path    connected    configured   unknown

c6                             scsi-sas     connected    configured   unknown

c6::w5000cca0561e8fd5,0        disk-path    connected    configured   unknown

c7                             scsi-sas     connected    unconfigured unknown



Code:
================================ IO Devices ================================

Slot +            Bus   Name +                            Model  

Status            Type  Path                                     

----------------------------------------------------------------------------

/SYS/MB/NET0      PCIE  network-pciex8086,10c9                   

                        /pci@400/pci@1/pci@0/pci@4/network@0       

/SYS/MB/NET1      PCIE  network-pciex8086,10c9                   

                        /pci@400/pci@1/pci@0/pci@4/network@0,1     

/SYS/MB/PCIE0     PCIE  QLGC,qlc-pciex1077,2532           QLE2562

                        /pci@400/pci@2/pci@0/pci@8/QLGC,qlc@0      

/SYS/MB/PCIE0     PCIE  QLGC,qlc-pciex1077,2532           QLE2562

                        /pci@400/pci@2/pci@0/pci@8/QLGC,qlc@0,1    

/SYS/MB/SASHBA    PCIE  scsi-pciex1000,72                 LSI,2008

                        /pci@400/pci@2/pci@0/pci@e/scsi@0          

/SYS/MB/NET2      PCIE  network-pciex8086,10c9                   

                        /pci@500/pci@1/pci@0/pci@5/network@0       

/SYS/MB/NET3      PCIE  network-pciex8086,10c9                   

                        /pci@500/pci@1/pci@0/pci@5/network@0,1     

/SYS/MB/PCIE1     PCIE  network-pciex108e,abcd            SUNW,pcie-qgc

                        /pci@500/pci@2/pci@0/pci@a/network@0       

/SYS/MB/PCIE1     PCIE  network-pciex108e,abcd            SUNW,pcie-qgc

                        /pci@500/pci@2/pci@0/pci@a/network@0,1     

/SYS/MB/PCIE1     PCIE  network-pciex108e,abcd            SUNW,pcie-qgc

                        /pci@500/pci@2/pci@0/pci@a/network@0,2     

/SYS/MB/PCIE1     PCIE  network-pciex108e,abcd            SUNW,pcie-qgc

                        /pci@500/pci@2/pci@0/pci@a/network@0,3     

/SYS/RIO/VIDEO    PCIX  display-pci1a03,2000                     

                        /pci@400/pci@1/pci@0/pci@0/pci@0/display@0 

/SYS/MB/PCIE-IO/USBPCIX  usb-pciclass,0c0310                      

                        /pci@400/pci@1/pci@0/pci@b/pci@0/usb@0     

/SYS/MB/PCIE-IO/USBPCIX  usb-pciclass,0c0310                      

                        /pci@400/pci@1/pci@0/pci@b/pci@0/usb@0,1   

/SYS/MB/PCIE-IO/USBPCIX  usb-pciclass,0c0320                      

                        /pci@400/pci@1/pci@0/pci@b/pci@0/usb@0,2




Code:
bash-3.2# luxadm -e forcelip /dev/cfg/c3                                          #No results from this command

bash-3.2#

bash-3.2#

Code:
bash-3.2# cfgadm -c unconfigure c3

cfgadm: Configuration operation not supported

bash-3.2#

Code:
bash-3.2# cfgadm -c configure c3

bash-3.2#

bash-3.2#



Code:
bash-3.2# cat /etc/release

                   Oracle Solaris 10 8/11 s10s_u10wos_17b SPARC

  Copyright (c) 1983, 2011, Oracle and/or its affiliates. All rights reserved.

                            Assembled 23 August 2011

bash-3.2#

bash-3.2#




I will appreciate your help about this!



Best regards!
 
Old 07-25-2016, 01:39 PM   #2
MensaWater
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Location: Atlanta Georgia USA
Distribution: Redhat (RHEL), CentOS, Fedora, CoreOS, Debian, FreeBSD, HP-UX, Solaris, SCO
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Do you have connection lights on the back of the HBA? Do you have them on whatever (e.g. SAN switch) it is attached to?

Usually when I see offline (on Linux - I don't have Solaris any longer) it is because the fiber signal isn't going into the correct port one end or the other. Usually flipping the cables at one end solves it. You can also look at the end of the cables (not for long!) to see if there is a light coming from the other end. (Magnifying glasses or a dark environment help with that.)
 
  


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