Unable to connect to internet in Slack 10

libranikki · 04-05-2006, 08:50 AM

I was using Slack 10 on my desktop. I purchased a laptop and gave the desktop to a friend. When my friend booted up the computer, she is unable to connect to the net. I didnt disable anything before I gave it to her so I cant figure out what to do. Plus, Im not sitting right there in front of her so I cant figure this out. Shes new to Linux and Im a little rusty. Does anyone have any ideas?
much love,
nikki

Alien_Hominid · 04-05-2006, 09:01 AM

How did the type of the connection change (for example, from static ip, to dhcp or modem connection)?

libranikki · 04-05-2006, 09:03 AM

It didnt change at all. I was using a cable modem through our local cable company and she is also.

libranikki · 04-05-2006, 09:26 AM

Ok, I just thought of something. When we got the cable modem I wasnt using Linux. When I did an install, I configured it to the modem. Now she is still using cable, but she has a different modem since she also has the cable phone. Could this be what the problem is? If so, how can I fix this? Like I said, Im not in front of the computer so everything that we do, has to be somewhat easy sinc shes going to be the one typing in the commands. Thanks again.
much love,
nikki

mdarby · 04-05-2006, 10:16 AM

Tell her to try

Code:

dhcpcd eth0

den15 · 04-05-2006, 03:01 PM

The problem could be that ISPs use sometimes MAC address for indetification. did she before use another comp? if than she should see what for MAC address it has, and than she can simply mask new MAC to look like old one. or she can call ISPs technician and tell him that she has new comp.

Linux.tar.gz · 04-10-2006, 08:10 PM

1- Reboot the cable modem by unplugging the power cable, then reboot the PC (i'm pretty sure this will works).
2- Be sure this is an ethernet connection. Usb gives headaches.
3- Be sure she uses the right type of ethernet cable (croisé ou droit, i don't know the english for it)