Thunderbird 45.0 crashes when adding attachment (-14.1)

atelszewski.versades · 04-18-2016, 02:43 AM

Hi,

Thunderbird 45.0 is crashing when adding attachment. This happens on -14.1 install.
I tried recompiling with -Os, but it still segfaults.
Later this day I'll try to clear Thunderbird related .cache and see if it helps.

On -current everything seems to be working fine.

Anyone experiencing something similar?

--
Best regards,
Andrzej Telszewski

DarkVision · 04-18-2016, 05:40 AM

Quote:

Originally Posted by atelszewski.versades

Thunderbird 45.0 is crashing when adding attachment. This happens on -14.1 install.
Anyone experiencing something similar?

Upgraded to Thunderbird 45.0 on 14.1/x64 using the pre-compiled package provided by mozilla. Everything works fine (except the new UI/theme looks ugly...)

atelszewski.versades · 04-18-2016, 06:10 AM

Hi,

Quote:

Originally Posted by DarkVision

Upgraded to Thunderbird 45.0 on 14.1/x64 using the pre-compiled package provided by mozilla. Everything works fine (except the new UI/theme looks ugly...)

Well then, you're of no interest to me :^)
14.1 is quite old, maybe I introduced some changes in the curse of events and that causes the failure.

Will have to run it through some kind of debugging tool. Any ideas what I could use?
When started from terminal, I see the segfault message being printed, so there is a good chance of caching where it happens.

Thanks in advance!

--
Best regards,
Andrzej Telszewski

atelszewski · 04-18-2016, 10:00 AM

Hi,

I am not going to call this perfect solution provided that I have no idea why it started to working again.
It looked like that:

1. Started Thunderbird on local machine through GDB, it started correctly.
2. Tried to add attachment, it segfaulted with some error about libgobject.
3. Tried it again without GDB, it segfaulted when trying to add attachment.
4. Started it through GDB over ssh (with DISPLAY=:0), it hanged in the middle when starting.
5. Did it again through GDB, it started correctly.
6. Back again to local machine, started Thunderbird, it started normally, added attachment, no segfault.

BTW, clearing cache has not helped.

Everybody's happy (for now)

Note:
When I started Thunderbird from another machine over ssh, it had no nice decoration, but just this plain old GTK look.
Maybe it had something to do, some value somewhere has got corrected and everything started to work again.

--
Best regards,
Andrzej Telszewski

mralk3 · 04-18-2016, 12:15 PM

What kind of attachment are you using/adding?

atelszewski · 04-18-2016, 12:24 PM

Hi,

Tried with PDF and ODT.

--
Best regards,
Andrzej Telszewski

gegechris99 · 04-18-2016, 04:15 PM

Quote:

Originally Posted by atelszewski.versades

Anyone experiencing something similar?

Same issue here with slackware64 14.1 after I upgraded to 45.0.

Code:

$ thunderbird
[calBackendLoader] Using libical backend at /home/chris/.thunderbird/wi59teeb.default/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/libical-manifest
Erreur de segmentation

=>segmentation fault

I wanted to add a xlsx file. But it crashes also with png image. So the type of attachment doesn't seem relevant.

atelszewski · 04-18-2016, 04:20 PM

Hi,

Well, I'm back too, Thunderbird crashes again.

--
Best regards,
Andrzej Telszewski

atelszewski · 04-19-2016, 10:17 AM

Hi,

Downgraded to mozilla-thunderbird-38.7.2, seems to be working fine.

--
Best regards,
Andrzej Telszewski

cwizardone · 04-19-2016, 10:33 AM

Quote:

Originally Posted by atelszewski

...Downgraded to mozilla-thunderbird-38.7.2, seems to be working fine....

Almost did that myself, but I went through and reset options, some of which had been changed, and it has been running well since.... so far.

gegechris99 · 04-19-2016, 03:31 PM

On my side I found that the problem is not only related to attached files but more generally to the file picker dialog (note: if you cancel the dialog you don't crash thunderbird).

I'm using Slackware64 14.1 with KDE 4.14.6. I found the following workaround to change the file picker.

In "Preferences -> Preferences -> Advanced", and then tab 'General', I selected 'Config Editor'. There, I changed the value of parameter "ui.allow_platform_file_picker" to value "false".

Now the file picker dialog switched to the default GTK interface (at least that's what I understand) and no more crash.

atelszewski · 04-19-2016, 04:16 PM

Hi,

Quote:

Originally Posted by gegechris99

On my side I found that the problem is not only related to attached files but more generally to the file picker dialog (note: if you cancel the dialog you don't crash thunderbird).

I'm using Slackware64 14.1 with KDE 4.14.6. I found the following workaround to change the file picker.

In "Preferences -> Preferences -> Advanced", and then tab 'General', I selected 'Config Editor'. There, I changed the value of parameter "ui.allow_platform_file_picker" to value "false".

Now the file picker dialog switched to the default GTK interface (at least that's what I understand) and no more crash.

I'm in similar situation (KDE 4.14).
OK, I upgraded again to 45.0.
I introduced the change you did, the user is gonna test tomorrow

But at first sight it works. Well, it worked even without changing the setting, but I don't trust it.

--
Best regards,
Andrzej Telszewski

cesarion76 · 04-22-2016, 06:45 PM

Quote:

Originally Posted by gegechris99

On my side I found that the problem is not only related to attached files but more generally to the file picker dialog (note: if you cancel the dialog you don't crash thunderbird).

I'm using Slackware64 14.1 with KDE 4.14.6. I found the following workaround to change the file picker.

In "Preferences -> Preferences -> Advanced", and then tab 'General', I selected 'Config Editor'. There, I changed the value of parameter "ui.allow_platform_file_picker" to value "false".

Now the file picker dialog switched to the default GTK interface (at least that's what I understand) and no more crash.

That did the trick. No crashes.

slackass · 04-26-2016, 10:08 PM

Quote:

Originally Posted by gegechris99

On my side I found that the problem is not only related to attached files but more generally to the file picker dialog (note: if you cancel the dialog you don't crash thunderbird).

I'm using Slackware64 14.1 with KDE 4.14.6. I found the following workaround to change the file picker.

In "Preferences -> Preferences -> Advanced", and then tab 'General', I selected 'Config Editor'. There, I changed the value of parameter "ui.allow_platform_file_picker" to value "false".

Now the file picker dialog switched to the default GTK interface (at least that's what I understand) and no more crash.

Thanks!!
That fixed mine also..

ethoms · 04-27-2016, 07:06 AM

I see this issue with Firefox 45 ESR. Both 45.0.2 and 45.1.0. We have a corporate rollout using Slackware64 14.1, so many users. Strange thing is only 4 users reported so far having this issue. All machine have exactly the same bits, but only some experience these crashes. Mine is fine, it never crashes. Ther is no pattern, like graphics card/driver. Even on a fresh Firefox profile.

If I roll back to 38.8.0 ESR, it does not crash. So the bug was introduced between 38 and 45. But the intermittent and descriminating behaviour is very, very strange. Even on one machine it is intermittent. But mostly it causes a crash. I agree taht it may be cache related, because it more often suceeds after changing something like not restoring tabs or re-installing firefox.

I am considering just pushing out 38.8.0 ESR, but I don't want to, now that a have already strated using 45 and less dependence on Flash (e.g. Youtube).

P.S. the file_picker fixes it for me, so this is an option. But again, I like the KDE file picker that works fine in earlier versions of Firefox.