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But what if the app you want to add to the panel isn't IN the KDE menu?
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I had the same problem with Firefox. The app was not in the Internet menu.
I toggled to Classic menu (right-click on the K-menu button). For whatever reason, Firefox was in the Lost and Found menu. Usually that means the firefox.desktop config file does not provide an XDG compliant menu location. I haven't investigated further. I then started the menu editor. With the menu editor, I moved Firefox into the Internet menu and then saved the changes. Toggling back to the Kickoff style menu showed Firefox in the Internet menu. I then could right-click on the option and add Firefox to the Quick Launch area.
Frustrating for a couple of hours. Very frustrating. But now I know. [shrug]