[SOLVED] Firefox-87.0 Stumbles with Netflix and Amazon Prime.

cwizardone · 04-02-2021, 08:08 PM

As of yesterday, 1 April 2021, Firefox-87.0, no longer works with Netflix or Amazon Prime. Both will let you sign on, but neither will play video. Prime returns an error saying "your browser is not supported" and suggests you upgrade to the latest version of Firefox, Chrome, etc., but Firefox-87.0, is the latest version.

LuckyCyborg · 04-02-2021, 08:26 PM

According with https://help.netflix.com/en/node/32661

Quote:

If you see the error code F7701-1003 on your computer, often accompanied by the following message:

Code:

    Pardon the interruption
    We're having trouble playing Netflix. Please make sure you're using the latest version of Firefox and try again.

It usually means there's an issue with your browser's digital rights management software. Follow the troubleshooting steps below to resolve the issue.

Long story short, the DRM strikes back!

So, something is wrong with widevine or maybe the merry guys from Googlestan put of another lockdown, as they did with Chromium?

cwizardone · 04-02-2021, 08:36 PM

Both Netflix and Prime work fine in Vivaldi.

BTW, "My Fair Lady" is now on on Netflix.

For whatever reason, instead of Julie Andrews, Audrey Hepburn was
picked to do the movie. It worked, but her singing was dubbed by
Marni Nixon.
https://en.wikipedia.org/wiki/My_Fair_Lady_(film)

Julie Andrews starred in the original Broadway play,
https://en.wikipedia.org/wiki/My_Fair_Lady

frankbell · 04-02-2021, 08:49 PM

Firefox 87.0 works fine for me with Netflix (I don't have Prime) on Ubuntu MATE, but I have to check "play DRM" in the settings. I've used it the last few nights.

When there's a Firefox version upgrade, I sometimes have to check "play DRM" again.

volkerdi · 04-02-2021, 09:05 PM

Netflix works here on x86_64 -current.

cwizardone · 04-02-2021, 10:37 PM

Also running -current here.
Within the last several minutes I double-checked the Firefox preferences and then logged to Prime and Netflix. When I tried to view a video Prime returned the "browser not supported error," and Netflix just went to a blank black screen and no activity beyond that point.

Alien Bob · 04-03-2021, 05:16 AM

I don't have this issue here on my laptop with Intel graphics and slackware64-current; using KDE Plasma5.

hitest · 04-03-2021, 09:26 AM

I'm running Intel graphics on my Dell Optiplex 9020 with an updated Slackware64-current. I was able to watch Netflix in both XFCE and KDE-plasma. No issues here.

cwizardone · 04-03-2021, 12:37 PM

Did a re-install and it came back to life.
Don't know why, but I'll take it.
Thanks to everyone for their replies.