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Old 01-29-2004, 03:04 AM   #1
LQ Newbie
Registered: Jan 2004
Location: Estarreja, Portugal
Distribution: Slackware
Posts: 2

Rep: Reputation: 0
Error on cups

Hello all

I have a lexmark z33 printer, connected by usb. To make it work I tried to use cups. The installation process went just fine. except when I try to print a test page i~t gives an error "Media Tray Empty!"

Please help me
Old 01-29-2004, 04:18 AM   #2
Registered: Apr 2003
Location: Oxford, MA, USA
Distribution: Slackware
Posts: 89

Rep: Reputation: 16
both you and me and everybody else need more information.
1. When you go to http://localhost:631 does it actually show that your printer is online, ready to print and shows the driver you wanted to say.

2. then we'll need some diagnostic information. go to the dir /etc/cups and edit cupsd.conf file. All you need to change at the moment is variable LogLevel. Set it to debug or dbug2.

3. start tailing the error log file:
tail -f /var/log/cups/error_log (i think you need to be a root to do this)
4. after that you have to restart cupsd:
/etc/rc.d/init.d/cups stop
/etc/rc.d/init.d/cups start
(i don't really remember but /etc/rc.d/init.d/cups restart might work too)

5. right after restart start watching what error log says.

6. try to print test page

7. watch for errors.

8. think.

9. come back here or may be even submitt a bug report.

good luck


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