cups prints from some programs but not from others

BCarey · 06-22-2007, 01:27 PM

Hi,

I have a strange cups problem on -current with cups 1.2.11. I seem to be able to print from some programs (eg. evince, firefox, thunderbird) but not from others (eg. openoffice.org). I cannot print the test page from cups. I have deleted and reinstalled the printer, to no avail. Any ideas?

Thanks in advance,
Brian

H_TeXMeX_H · 06-22-2007, 02:41 PM

Mind telling which printer you are using and with what drivers ? Has it worked fine with Slackware 11 or earlier ?

helo · 06-22-2007, 02:47 PM

and what does /var/log/cups/error.log say?

I had a simular problem once, it was caused by missing ghostscript-fonts.

BCarey · 06-22-2007, 03:35 PM

Thanks for the replies.

Quote:

Originally Posted by H_TeXMeX_H

Mind telling which printer you are using and with what drivers ? Has it worked fine with Slackware 11 or earlier ?

It is a Brother MFC-7420. I'm using the drivers from their website. After deleting it, cups detected it automatically and all I had to do was click on "add printer" to install it. It worked fine on Slackware 11.0. I don't really know when it broke because most of my printing is from evince, which prints fine.

Quote:

Originally Posted by helo

and what does /var/log/cups/error.log say?

I had a simular problem once, it was caused by missing ghostscript-fonts.

error.log shows:

Code:

I [22/Jun/2007:14:21:21 -0600] commptr="?op=print-test-page"
I [22/Jun/2007:14:21:21 -0600] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3765)
I [22/Jun/2007:14:21:23 -0600] Adding start banner page "none" to job 393.
I [22/Jun/2007:14:21:23 -0600] Adding end banner page "none" to job 393.
I [22/Jun/2007:14:21:23 -0600] Job 393 queued on "Brother_MFC-7420_USB_1" by "root".
I [22/Jun/2007:14:21:23 -0600] Started filter /usr/lib/cups/filter/pstops (PID 3766) for job 393.
I [22/Jun/2007:14:21:23 -0600] Started filter /usr/lib/cups/filter/brlpdwrapperMFC7420 (PID 3767) for job 393.
I [22/Jun/2007:14:21:23 -0600] Started backend /usr/lib/cups/backend/usb (PID 3768) for job 393.
I [22/Jun/2007:14:21:25 -0600] commptr=""
I [22/Jun/2007:14:21:25 -0600] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3860)

and here's one from oo.org

Code:

I [22/Jun/2007:14:36:23 -0600] Adding start banner page "none" to job 397.
I [22/Jun/2007:14:36:23 -0600] Adding end banner page "none" to job 397.
I [22/Jun/2007:14:36:23 -0600] Job 397 queued on "Brother_MFC-7420_USB_1" by "carey".
I [22/Jun/2007:14:36:23 -0600] Started filter /usr/lib/cups/filter/pstops (PID 4255) for job 397.
I [22/Jun/2007:14:36:23 -0600] Started filter /usr/lib/cups/filter/brlpdwrapperMFC7420 (PID 4256) for job 397.
I [22/Jun/2007:14:36:23 -0600] Started backend /usr/lib/cups/backend/usb (PID 4257) for job 397.

Thanks,
Brian