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Old 08-31-2016, 08:51 PM   #1
BashTin
Member
 
Registered: May 2003
Location: West Midlands, United Kingdom.
Distribution: Slackware 14.1, Centos 7
Posts: 278

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Canon MX328 on Slackware 1.4 Will Not Print.


Hi all. In trouble again so come back to the experts for advice. Problem, in a nut shell, printer will not print anything, despite cups reporting the print job has completed successfully. I have spent many hours trying to work through this by myself but regardless of what I have tried, no joy.

My printer is a Canon MX328 all in one inkjet. It used to work previously but printing was somewhat hit and miss. I mean that sometimes it just refused to print anything and other times it worked fine. My system is Slackware 14.1 – 32 bit.

It incidentally works well under Windoz so we can rule out the printer proper.

I previously had cups-1.5.4 installed and was using Canon Pixma mx320 driver with Gutenprint.

I read on LQ on another thread that cups v1.5 had a bug that could cause Canon printers to freeze and as that seemed to fit with the symptoms I upgraded to cups v2.2rc1, installed cups-filters-1-current, cnijfilter-mx320series-3.10-1-i386 and cnijfilter-common-3.10-1-i386 drivers.

I go to cups admin page and try to print off a test page. Cups reports “Printing page 1, 24%" but seems to take an age and sticks at 24%. Eventually it reports job complete but nothing comes out of the printer and there is no reaction from the printer at all.

Any help/suggestions, as always, very much appreciated.

Debug Info (cups_errors.log attached)
Code:
# lpinfo -v
direct hp
network socket
network http
network ipps
network https
direct cnijusb:/dev/usb/lp0
network lpd
network ipp
network beh
direct usb://Canon/MX320%20series?serial=355D01&interface=1
direct usb://Canon/MX320%20series%20FAX?serial=355D01&interface=2
direct parallel:/dev/lp0
direct hpfax
Code:
# lsmod | grep lp
usblp                   9206  0 
lp                      7199  0 
parport                25305  3 lp,ppdev,parport_pc
Code:
#lsmod | grep usb
usblp                   9206  0 
usbhid                 32543  0 
hid                    70283  2 hid_generic,usbhid
Code:
# lsmod | grep ppdev
ppdev                   4710  0 
parport                25305  3 lp,ppdev,parport_pc

Code:
# lsusb
Bus 001 Device 012: ID 04a9:1736 Canon, Inc.
Code:
ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw------- 1 root root 189,   0 Sep  1 02:19 /dev/bus/usb/001/001
crw-rw-r-- 1 root lp   189,  11 Sep  1 09:10 /dev/bus/usb/001/012
crw-rw-r-- 1 root root 189, 128 Aug 31 18:19 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 Aug 31 18:20 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 256 Aug 31 18:19 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 384 Aug 31 18:19 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 Aug 31 18:19 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189, 640 Aug 31 18:19 /dev/bus/usb/006/001
crw-rw-r-- 1 root root 189, 768 Aug 31 18:19 /dev/bus/usb/007/001
crw-rw---- 1 root lp   180,   0 Sep  1 09:10 /dev/usb/lp0
Code:
# usb-devices /dev/usb/lp0
T:  Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 12 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=04a9 ProdID=1736 Rev=01.08
S:  Manufacturer=Canon
S:  Product=MX320 series
S:  SerialNumber=355D01
C:  #Ifs= 3 Cfg#= 1 Atr=c0 MxPwr=2mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=ff Driver=(none)
I:  If#= 1 Alt= 0 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=usblp
I:  If#= 2 Alt= 0 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=(none)
Attached Files
File Type: txt cups-errors-short.txt (247.5 KB, 5 views)
 
Old 08-31-2016, 10:07 PM   #2
STDOUBT
Member
 
Registered: May 2010
Location: Stumptown
Distribution: Slackware64
Posts: 583

Rep: Reputation: 242Reputation: 242Reputation: 242
I'm afraid I have some terrible news...
http://www.openprinting.org/printer/...on-PIXMA_MX328
Go here to search for yourself :-(
http://www.openprinting.org/printers/

EDIT:Oh wait! Looks like there's a work-around in the comments section.
HTH!

EDIT2: Of course the link to the workaround is broken, but it might still be out there on the openprinting forum.

Last edited by STDOUBT; 08-31-2016 at 10:11 PM.
 
1 members found this post helpful.
Old 09-01-2016, 09:07 AM   #3
kikinovak
MLED Founder
 
Registered: Jun 2011
Location: Montpezat (South France)
Distribution: CentOS, OpenSUSE
Posts: 3,453

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I'm regularly setting up Canon printer/scanners on Slackware for my clients. Here's a short HOWTO on the subject.

http://www.microlinux.fr/microlinux/...nter-HOWTO.txt

Cheers,

Niki
 
Old 09-01-2016, 09:45 AM   #4
BashTin
Member
 
Registered: May 2003
Location: West Midlands, United Kingdom.
Distribution: Slackware 14.1, Centos 7
Posts: 278

Original Poster
Rep: Reputation: 32
Hi Niki, thought I recongnised the url. I use your slackpkgplus repository.

That's basically what I did using the deb packages instead though. Also less the scanner bit. Figured get the printer working first. Will rip it all out again I think and start from scratch and see how I go. Afterall it did originally work.

Thanks for the reply.. will report back later.
 
Old 09-06-2016, 10:40 PM   #5
BashTin
Member
 
Registered: May 2003
Location: West Midlands, United Kingdom.
Distribution: Slackware 14.1, Centos 7
Posts: 278

Original Poster
Rep: Reputation: 32
Thought I would update this thread and mark it solved.

I simply uninstalled cups v2.2rc1, cups-filters-1-current, cnijfilter-mx320series-3.10-1-i386 and cnijfilter-common-3.10-1-i386 drivers and reinstalled cups-1.5.4-i486-4_slack14.1.

Works fine, although I haven't bothered with the scanner yet as I have not needed it upto now.

Thanks again to stdoubt and kikinovak
 
  


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