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Old 01-06-2021, 02:50 PM   #1
Fairway
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Registered: Nov 2019
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WiFi Fades In and Out After Updated to 20.04


Hello-
Recently updated from 18.04 to 20.04. Now my WiFi fades in and out every minute or so it disconnects then reconnects.
This was not happening prior to the update and it does not occur on any other pc's connected to the WiFi. Please let me know what information might be need to help me solve this issue.
Thanks FF


lshw -short
path Device Class Description
=======================================================
system HP Laptop 17-by0xxx (4BV57UA#ABA)
/0 bus 84CA
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i5-8250U CPU @ 1.6
/0/4/5 memory 256KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/7 memory 6MiB L3 cache
/0/27 memory 16GiB System Memory
/0/27/0 memory 8GiB SODIMM DDR4 Synchronous Unbuffe
/0/27/1 memory 8GiB SODIMM DDR4 Synchronous Unbuffe
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Process
/0/100/2 display UHD Graphics 620
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen C
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v5 / 6t
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Contro
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/2 bus Hub
/0/100/14/0/2/3 input USB Receiver
/0/100/14/0/6 multimedia HP TrueVision HD Camera
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 scsi1 storage 82801 Mobile SATA Controller [RAID m
/0/100/17/0.0.0 /dev/cdrom disk DVDRW GUE1N
/0/100/1c bridge Sunrise Point-LP PCI Express Root Po
/0/100/1c/0 enp1s0 network RTL8111/8168/8411 PCI Express Gigabi
/0/100/1c.5 bridge Sunrise Point-LP PCI Express Root Po
/0/100/1c.5/0 wlp2s0 network RTL8822BE 802.11a/b/g/n/ac WiFi adap
/0/100/1d bridge Sunrise Point-LP PCI Express Root Po
/0/100/1d/0 storage WD Black 2018/PC SN720 NVMe SSD
/0/100/1f bridge Sunrise Point LPC Controller/eSPI Co
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0c02
/0/5 system PnP device PNP0c02
/0/6 system PnP device PNP0b00
/0/7 generic PnP device INT3f0d
/0/8 generic PnP device HPQ8001
/0/9 generic PnP device ETD073b
/0/a system PnP device PNP0c02
/0/b system PnP device PNP0c02
/1 power HT03041
/2 power OEM Define 5
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Last edited by Fairway; 01-06-2021 at 07:54 PM.
 
Old 01-15-2021, 12:40 PM   #2
dna9
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Registered: Nov 2004
Location: Colorado
Distribution: Ubuntu mostly...
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check for "additional drivers"

go into "software & updates", then "additional drivers". give it a few seconds to detect if it needs additional drivers for your wifi adapter. if it does then install them and reboot.
 
Old 01-19-2021, 12:26 PM   #3
Fairway
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Registered: Nov 2019
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Thanks for the response. I checked software updates additional drivers and it shows "no additional drivers available".
I have recently noticed that it only happens when I am connected to my VPN (Nordvpn).
When I disconnect from VPN no issue at all. This PC is the only one running Ubunto 20.04 and I did not have this issue with the Beaver.
My other PC is running Win10 and Linux Mint and neither of them have the issue at all.

This all began when I upgraded to Ubuntu 20.04 and only happens when connected to VPN. I have had multiple attempts from Nordvpn support to correct to no avail.
I like the 20.04 release but Im not sure what else to do other than maybe uninstalling and going back to 18.04? (or whatever it was if thats possible.)

Last edited by Fairway; 01-19-2021 at 12:29 PM.
 
Old 01-19-2021, 08:30 PM   #4
dna9
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Registered: Nov 2004
Location: Colorado
Distribution: Ubuntu mostly...
Posts: 100

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that's odd....

i use Private Internet Access vpn (PIA) and never had a problem with any of my computers, wifi or wired. check for updates of your vpn app or switch? that's odd it only happens when the vpn is running.
 
  


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