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Old 03-26-2018, 10:50 AM   #1
bennettnw2
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Registered: Mar 2018
Location: Philadelphia
Distribution: Debian Stretch
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Packet Loss Troubles - Debian Stretch - HP ENVY 13-ab016nr


Hello All, I have been dealing with this problem for a few weeks now and I thought it would go away, but it is not. Basically, as I am working my internet connection will drop out and kick me off of my connection. It will ask for my password for the wifi and when I provide it, it just pops up again asking for it. (the laptop HP ENVY 13-ab016nr only connects wirelessly)

I'll do a ping on what I think is my home network,
Code:
ping 192.168.1.1
and it will show anywhere from 80% to 100% packet loss. If I restart my computer it is fine for about 10 minutes then the connection will drop out again. Funny/Odd thing is, if I just let the terminal keep pinging, my connection will not drop out, or if it does it is for about a minute and then it will come back.
This is how I've been working the last two weeks.

So I tried to work today with out the constant pinging to keep my network up and sure enough, the connection dropped. So please advise on how I can get back to work normally.

I am not a noob to linux however, this is my first time using Debian. My knowledge of network is very small so please use small words. I've tried to look at ifconfig but that seems to not be on my machine. I also looked at ip/iproute2 but have no idea what to do to try to fix this problem. Please advise on any next steps. Thanks so much!
 
Old 03-28-2018, 09:32 AM   #2
bennettnw2
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Registered: Mar 2018
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Distribution: Debian Stretch
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Anyone have any guidance? My only solution is to just not use Debian and go back to Ubuntu. Or reinstall the wifi portion? Thanks.

edit: Let me rephrase my question. Is there a way to monitor my wifi connection so when it drops out I will have some useful log that gives good data as to what is going on?

Last edited by bennettnw2; 03-28-2018 at 02:33 PM. Reason: new question
 
Old 04-08-2018, 07:40 PM   #3
bennettnw2
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Registered: Mar 2018
Location: Philadelphia
Distribution: Debian Stretch
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ok, so I was about to reinstall my OS when I saw that I was missing some wifi packages for the installation. Long story short, I got this and I don't think there is anything I can do to fix this except maybe go to ubuntu.

Code:
nygel@debian:~$ sudo dmesg | grep iwl
[    1.875316] iwlwifi 0000:01:00.0: firmware: failed to load iwlwifi-7265D-26.ucode (-2)
[    1.875342] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-26.ucode failed with error -2
[    1.875353] iwlwifi 0000:01:00.0: firmware: failed to load iwlwifi-7265D-25.ucode (-2)
[    1.875380] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-25.ucode failed with error -2
[    1.875397] iwlwifi 0000:01:00.0: firmware: failed to load iwlwifi-7265D-24.ucode (-2)
[    1.875425] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-24.ucode failed with error -2
[    1.876405] iwlwifi 0000:01:00.0: firmware: failed to load iwlwifi-7265D-23.ucode (-2)
[    1.876443] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-23.ucode failed with error -2
[    1.884263] iwlwifi 0000:01:00.0: firmware: direct-loading firmware iwlwifi-7265D-22.ucode
[    1.885305] iwlwifi 0000:01:00.0: loaded firmware version 22.361476.0 op_mode iwlmvm
[    1.941797] iwlwifi 0000:01:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[    1.948658] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    1.950517] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.043577] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[    2.076321] iwlwifi 0000:01:00.0 wlp1s0: renamed from wlan0
[    2.604740] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.605190] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.672527] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.672980] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.715689] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.716246] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.782584] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    2.783139] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[    6.685230] iwlwifi 0000:01:00.0 wlp1s0: disabling HT as WMM/QoS is not supported by the AP
[    6.685232] iwlwifi 0000:01:00.0 wlp1s0: disabling VHT as WMM/QoS is not supported by the AP
 
Old 04-21-2018, 03:58 AM   #4
beachboy2
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Registered: Jan 2007
Location: Wild West Wales, UK
Distribution: Linux Mint 18.3 MATE, Solus 3 MATE, antiX-17, MX-17.1
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bennettnw2,

Somebody with a similar problem using the Debian-based LMDE:
https://forums.linuxmint.com/viewtopic.php?t=247531

Your problem may be resolved simply by using an OS with a more recent kernel than that used by Debian 9.

Linux Mint or Ubuntu etc should fit the bill.
 
  


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