Review your favorite Linux distribution.
Go Back > Forums > Linux Forums > Linux - Newbie
User Name
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!


  Search this Thread
Old 02-13-2019, 10:41 PM   #1
LQ Newbie
Registered: Feb 2019
Location: Philippines
Distribution: Linux Mint 19.1 Tara
Posts: 1

Rep: Reputation: Disabled
Canon Scanner Lide 500f Not detected

I have just installed Linux Mint 19.1 alongside windows 7. My canon printer detected but not my Canoscan lide 500f flat bed scanner. How do I get to use my scanner. In windows it uses Canoscan Toolbox ver. 4.9
Old 02-13-2019, 11:13 PM   #2
Registered: Feb 2019
Location: PNW
Distribution: Debian, CentOS, OpenSuse, Mint, LMDE
Posts: 74

Rep: Reputation: 30
I would try with Simple Scan.
Although Here Says that scanner is unsupported.

Last edited by 1nuxg33k; 02-13-2019 at 11:26 PM.
Old 02-14-2019, 02:02 AM   #3
Senior Member
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 3,667

Rep: Reputation: 640Reputation: 640Reputation: 640Reputation: 640Reputation: 640Reputation: 640
Unfortunately, not supported...
...although the sane-genesys driver claims support for the Gensys GL841 chipset (utilised in this model). It is not listed in the manpage for this driver though...

sane-genesys(5) SANE Scanner Access Now Easy sane-genesys(5)

sane-genesys - SANE backend for GL646, GL841, GL843, GL847 and GL124 based USB
flatbed scanners

The sane-genesys library implements a SANE (Scanner Access Now Easy) backend that
provides access to USB flatbed scanners based on the Genesys GL646, GL841, GL843,
GL847 and GL124 chips. At present, the following scanners are known to work with
this backend:

Canon LiDE 35/40/50/60/100/110/120/200/210/220/700
Hewlett-Packard HP2300C/HP2400/HP3670/HP3690/G4010/G4050
Medion MD5345/MD6228/MD6274
Panasonic KV-SS080
Plustek OpticBook 3600
Pentax DSmobile 600
Syscan/Ambir DocketPORT 467/485/487/665/685
Visioneer OneTouch 7100/Strobe XP100 (rev3)/XP200/XP300/Roadwarrior
Xerox Travel Scanner 100, OneTouch 2400
Old 02-14-2019, 02:11 AM   #4
Senior Member
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 3,667

Rep: Reputation: 640Reputation: 640Reputation: 640Reputation: 640Reputation: 640Reputation: 640
The manpage also mentions (no promises though)...
This is stable software for supported models. But if you test new or untested scanners, keep your hand at the scanner's plug and unplug it, if the head bumps at the end of the
scan area.

If you own a scanner other than the ones listed above that works with this backend, please let me know this by sending the scanner's exact model name and the USB vendor and
device ids (e.g. from /proc/bus/usb/devices, sane-find-scanner or syslog) to the sane-devel mailing list. Even if the scanner's name is only slightly different from the models
mentioned above, please let me know.

If you own a scanner that isn't detected by the genesys backend but has a GL646, GL841, GL843, GL847 or GL124 chipset, you can try to add it to the backend.
It's a long shot, but should you be willing to experiment (and mindful of the comment above re head bumping), you could try adding the USB chipset details to /etc/sane.d/genesys.conf...

# Canon LiDE 500F
usb 0x04a9 0x221f
When the scanner is next attached, this driver will match with the listed chipset, and you could try ti see if it is detected with one of the following commands...
scanimage -L
Then you could check if scanning does work using xsane or simple-scan perhaps.


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Scanning using Scanner Canon LIDE 120 Canon with SANE Xeratul Linux - Hardware 4 07-06-2017 02:36 PM
canon lide 70 scanner fani Linux - Hardware 8 01-23-2010 01:57 PM
How to set up CanoScan LiDE 500F in FC4? Chuong Linux - Hardware 0 04-16-2006 01:06 AM
Canon LiDE 20 scanner problems pjcvdpol Linux - Hardware 0 02-03-2005 03:44 AM
New Lide 35 scanner from Canon OldSarge Linux - Hardware 3 01-11-2005 05:30 PM > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 06:49 AM.

Main Menu
Write for LQ is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration