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Old 11-15-2018, 01:07 PM   #1
RickDeckard
Member
 
Registered: Jan 2014
Location: Acworth, Georgia, USA
Distribution: Arch Hardened, Ubuntu, Fedora
Posts: 67

Rep: Reputation: Disabled
Dell Vostro 420 Core 2 Quad: Not powering on until unplugged for 20 seconds and plugged back in. PSU, MoBo, or power switch?


I've just recently started experiencing what might be a set of serious issues with my desktop computer, which is hooked up to a surge protector, and I've been trying to pin down the cause. My computer, which has a solid green light at the back indicating that power is coming from the plug to the PSU, refuses to power on until I've unplugged it and plugged it back in for 20 seconds. This is irrespective of which plug on the surge protector I use or if it's directly hooked into the wall plug bypassing that.
Sometimes I may have to press the switch a few times before it boots. I'm trying to look into the cause and cross off the possibilities one by one:

I don't receive any motherboard style "No timer tick" errors on POST. I don't hear/see any hardware beep codes (nothing at all sounds, no flashing lights) and I don't experience random shutdowns or lockups in the middle of operation when the computer finally does decide to get off its ass and work - I can run a 2hr file integrity check (f*** you very much AIDE) and its fine. I've run the Dell diagnostics suite and it comes back OK. I'm not smelling anything strange in my computer room or at the back of the unit, nor am I seeing smoke. My system time and BIOS settings are OK. My fans are on but quiet - so quiet that the only hum I'm hearing probably belongs to the system itself. There's no squealing noise from the motherboard, nor are there any panics. The first opinion I got from my father, who worked with wiring for a living as a home inspector, after I gave him this same checklist, is that the power switch on the front of the device might be failing. A simple mechanical problem.

If that were where my problems ended I'd be happy to take him at his word and go looking at the computer parts place near me for a new switch. But.

Today I tried powering it on as usual so I could sit down and start to work. Unplug, plug back in for 20 seconds, and that should have been enough. Right? Wrong. I saw the blue light, the desktop turned on, and NOTHING came up on the powered-on monitor. No beep from the unit, which indicates that the self test didn't even start. I waited a full minute, pressed Ctrl-Alt-Del and then the screen flickered on as normal, proceeding all the way through to boot my system normally. I'm at a loss to explain this and I've exhausted all options. I don't know if this is one issue (mechanical and related to the power button) or multiple issues. Can anyone help me figure this out before I go plunking money down on a whole new system if I don't actually have to?

Here are some file outputs that might be relevant, since I'm apparently going over the character limit in posts even with code tags I'll have to chop them up into more than one:

sensors:

Code:
root@acidstar:~# sensors
dell_smm-virtual-0
Adapter: Virtual device
Processor Fan:   1654 RPM
Motherboard Fan:  805 RPM

coretemp-isa-0000
Adapter: ISA adapter
Core 0:       +40.0C  (high = +74.0C, crit = +100.0C)
Core 1:       +33.0C  (high = +74.0C, crit = +100.0C)
Core 2:       +49.0C  (high = +74.0C, crit = +100.0C)
Core 3:       +49.0C  (high = +74.0C, crit = +100.0C)

it8720-isa-0290
Adapter: ISA adapter
in0:          +1.12 V  (min =  +0.00 V, max =  +4.08 V)
in1:          +3.07 V  (min =  +0.00 V, max =  +4.08 V)
in2:          +3.34 V  (min =  +0.00 V, max =  +4.08 V)
+5V:          +3.06 V  (min =  +0.00 V, max =  +4.08 V)
in4:          +3.04 V  (min =  +0.00 V, max =  +4.08 V)
in5:          +2.14 V  (min =  +0.00 V, max =  +4.08 V)
in6:          +1.12 V  (min =  +0.00 V, max =  +4.08 V)
5VSB:         +2.62 V  (min =  +0.00 V, max =  +4.08 V)
Vbat:         +3.20 V  
fan1:        1642 RPM  (min =    0 RPM)
fan2:         799 RPM  (min =    0 RPM)
fan3:           0 RPM  (min =    0 RPM)
temp1:        +35.0C  (low  =  -1.0C, high = +127.0C)  sensor = thermal diode
temp2:        +37.0C  (low  =  -1.0C, high = +127.0C)  sensor = thermistor
temp3:        -69.0C  (low  =  -1.0C, high = +127.0C)  sensor = Intel PECI
intrusion0:  ALARM
smartctl -a /dev/sda:

Code:
root@acidstar:~# smartctl -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-39-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Blue
Device Model:     WDC WD10EZEX-08WN4A0
Serial Number:    WD-WCC6Y3TA1JV8
LU WWN Device Id: 5 0014ee 20fe5eabb
Firmware Version: 02.01A02
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Nov 15 12:58:56 2018 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(11520) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 119) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   170   170   021    Pre-fail  Always       -       2475
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       86
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       365
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       86
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       4
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       125
194 Temperature_Celsius     0x0022   118   112   000    Old_age   Always       -       25
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       349         -
# 2  Short offline       Completed without error       00%       318         -
# 3  Short offline       Completed without error       00%       205         -
# 4  Short offline       Completed without error       00%       115         -
# 5  Short offline       Completed without error       00%        25         -
# 6  Short offline       Completed without error       00%         3         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Last edited by RickDeckard; 11-15-2018 at 01:42 PM. Reason: more information
 
Old 11-15-2018, 01:13 PM   #2
RickDeckard
Member
 
Registered: Jan 2014
Location: Acworth, Georgia, USA
Distribution: Arch Hardened, Ubuntu, Fedora
Posts: 67

Original Poster
Rep: Reputation: Disabled
dmesg:

Code:
root@acidstar:~# dmesg
[    0.000000] microcode: microcode updated early to revision 0x70a, date = 2010-09-29
[    0.000000] Linux version 4.15.0-39-generic (buildd@lgw01-amd64-054) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 (Ubuntu 4.15.0-39.42-generic 4.15.18)
[    0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-39-generic root=/dev/mapper/jackson-root ro rootflags=subvol=@ audit=1 audit_backlog_limit=16384 slab_nomerge slub_debug=P spec_store_bypass_disable=on quiet splash vt.handoff=1
[    0.000000] KERNEL supported cpus:
[    0.000000]   Intel GenuineIntel
[    0.000000]   AMD AuthenticAMD
[    0.000000]   Centaur CentaurHauls
[    0.000000] x86/fpu: x87 FPU will use FXSAVE
[    0.000000] e820: BIOS-provided physical RAM map:
[    0.000000] BIOS-e820: [mem 0x0000000000000000-0x000000000009ebff] usable
[    0.000000] BIOS-e820: [mem 0x000000000009ec00-0x000000000009ffff] reserved
[    0.000000] BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved
[    0.000000] BIOS-e820: [mem 0x0000000000100000-0x00000000bdd5ffff] usable
[    0.000000] BIOS-e820: [mem 0x00000000bdd60000-0x00000000bdd6dfff] ACPI data
[    0.000000] BIOS-e820: [mem 0x00000000bdd6e000-0x00000000bddb7fff] ACPI NVS
[    0.000000] BIOS-e820: [mem 0x00000000bddbc000-0x00000000bfffffff] reserved
[    0.000000] BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
[    0.000000] BIOS-e820: [mem 0x00000000ffb00000-0x00000000ffffffff] reserved
[    0.000000] BIOS-e820: [mem 0x0000000100000000-0x000000013fffffff] usable
[    0.000000] NX (Execute Disable) protection: active
[    0.000000] SMBIOS 2.5 present.
[    0.000000] DMI: Dell Inc. Vostro 420 Series /0N185P, BIOS 1.1.4 04/17/2009
[    0.000000] e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
[    0.000000] e820: remove [mem 0x000a0000-0x000fffff] usable
[    0.000000] e820: last_pfn = 0x140000 max_arch_pfn = 0x400000000
[    0.000000] MTRR default type: uncachable
[    0.000000] MTRR fixed ranges enabled:
[    0.000000]   00000-9FFFF write-back
[    0.000000]   A0000-BFFFF uncachable
[    0.000000]   C0000-CFFFF write-protect
[    0.000000]   D0000-DFFFF uncachable
[    0.000000]   E0000-EFFFF write-through
[    0.000000]   F0000-FFFFF write-protect
[    0.000000] MTRR variable ranges enabled:
[    0.000000]   0 base 000000000 mask F00000000 write-back
[    0.000000]   1 base 100000000 mask FC0000000 write-back
[    0.000000]   2 base 0C0000000 mask FC0000000 uncachable
[    0.000000]   3 base 0BDE00000 mask FFFE00000 uncachable
[    0.000000]   4 base 0BE000000 mask FFE000000 uncachable
[    0.000000]   5 disabled
[    0.000000]   6 disabled
[    0.000000]   7 disabled
[    0.000000] x86/PAT: Configuration [0-7]: WB  WC  UC- UC  WB  WP  UC- WT  
[    0.000000] total RAM covered: 4062M
[    0.000000] Found optimal setting for mtrr clean up
[    0.000000]  gran_size: 64K 	chunk_size: 64M 	num_reg: 5  	lose cover RAM: 0G
[    0.000000] e820: update [mem 0xbde00000-0xffffffff] usable ==> reserved
[    0.000000] e820: last_pfn = 0xbdd60 max_arch_pfn = 0x400000000
[    0.000000] found SMP MP-table at [mem 0x000ff780-0x000ff78f] mapped at [        (ptrval)]
[    0.000000] Scanning 1 areas for low memory corruption
[    0.000000] Base memory trampoline at [        (ptrval)] 98000 size 24576
[    0.000000] BRK [0x9b73f000, 0x9b73ffff] PGTABLE
[    0.000000] BRK [0x9b740000, 0x9b740fff] PGTABLE
[    0.000000] BRK [0x9b741000, 0x9b741fff] PGTABLE
[    0.000000] BRK [0x9b742000, 0x9b742fff] PGTABLE
[    0.000000] BRK [0x9b743000, 0x9b743fff] PGTABLE
[    0.000000] RAMDISK: [mem 0x30f5b000-0x347a4fff]
[    0.000000] ACPI: Early table checksum verification disabled
[    0.000000] ACPI: RSDP 0x00000000000F9EE0 000014 (v00 ACPIAM)
[    0.000000] ACPI: RSDT 0x00000000BDD60000 000040 (v01 DELL   FX09     20090417 MSFT 00000097)
[    0.000000] ACPI: FACP 0x00000000BDD60200 000084 (v01 041709 FACP1908 20090417 MSFT 00000097)
[    0.000000] ACPI BIOS Warning (bug): Optional FADT field Pm2ControlBlock has valid Address but zero Length: 0x0000000000000814/0x0 (20170831/tbfadt-658)
[    0.000000] ACPI BIOS Warning (bug): Invalid length for FADT/Pm2ControlBlock: 0, using default 8 (20170831/tbfadt-708)
[    0.000000] ACPI: DSDT 0x00000000BDD605C0 006E47 (v01 7C4D1  7C4D1P37 00000021 INTL 20051117)
[    0.000000] ACPI: FACS 0x00000000BDD6E000 000040
[    0.000000] ACPI: APIC 0x00000000BDD60390 00006C (v01 041709 APIC1908 20090417 MSFT 00000097)
[    0.000000] ACPI: MCFG 0x00000000BDD60400 00003C (v01 041709 OEMMCFG  20090417 MSFT 00000097)
[    0.000000] ACPI: OEMB 0x00000000BDD6E040 000072 (v01 041709 OEMB1908 20090417 MSFT 00000097)
[    0.000000] ACPI: HPET 0x00000000BDD685C0 000038 (v01 041709 OEMHPET  20090417 MSFT 00000097)
[    0.000000] ACPI: GSCI 0x00000000BDD6E0C0 002024 (v01 041709 GMCHSCI  20090417 MSFT 00000097)
[    0.000000] ACPI: SSDT 0x00000000BDD708F0 000A7C (v01 DpgPmm CpuPm    00000012 INTL 20051117)
[    0.000000] ACPI: Local APIC address 0xfee00000
[    0.000000] No NUMA configuration found
[    0.000000] Faking a node at [mem 0x0000000000000000-0x000000013fffffff]
[    0.000000] NODE_DATA(0) allocated [mem 0x13ffd2000-0x13fffcfff]
[    0.000000] tsc: Fast TSC calibration using PIT
[    0.000000] Zone ranges:
[    0.000000]   DMA      [mem 0x0000000000001000-0x0000000000ffffff]
[    0.000000]   DMA32    [mem 0x0000000001000000-0x00000000ffffffff]
[    0.000000]   Normal   [mem 0x0000000100000000-0x000000013fffffff]
[    0.000000]   Device   empty
[    0.000000] Movable zone start for each node
[    0.000000] Early memory node ranges
[    0.000000]   node   0: [mem 0x0000000000001000-0x000000000009dfff]
[    0.000000]   node   0: [mem 0x0000000000100000-0x00000000bdd5ffff]
[    0.000000]   node   0: [mem 0x0000000100000000-0x000000013fffffff]
[    0.000000] Initmem setup node 0 [mem 0x0000000000001000-0x000000013fffffff]
[    0.000000] On node 0 totalpages: 1039613
[    0.000000]   DMA zone: 64 pages used for memmap
[    0.000000]   DMA zone: 21 pages reserved
[    0.000000]   DMA zone: 3997 pages, LIFO batch:0
[    0.000000]   DMA32 zone: 12086 pages used for memmap
[    0.000000]   DMA32 zone: 773472 pages, LIFO batch:31
[    0.000000]   Normal zone: 4096 pages used for memmap
[    0.000000]   Normal zone: 262144 pages, LIFO batch:31
[    0.000000] Reserved but unavailable: 99 pages
[    0.000000] Reserving Intel graphics memory at 0x00000000be000000-0x00000000bfffffff
[    0.000000] ACPI: PM-Timer IO Port: 0x808
[    0.000000] ACPI: Local APIC address 0xfee00000
[    0.000000] IOAPIC[0]: apic_id 4, version 32, address 0xfec00000, GSI 0-23
[    0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
[    0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[    0.000000] ACPI: IRQ0 used by override.
[    0.000000] ACPI: IRQ9 used by override.
[    0.000000] Using ACPI (MADT) for SMP configuration information
[    0.000000] ACPI: HPET id: 0x8086a301 base: 0xfed00000
[    0.000000] smpboot: Allowing 4 CPUs, 0 hotplug CPUs
[    0.000000] PM: Registered nosave memory: [mem 0x00000000-0x00000fff]
[    0.000000] PM: Registered nosave memory: [mem 0x0009e000-0x0009efff]
[    0.000000] PM: Registered nosave memory: [mem 0x0009f000-0x0009ffff]
[    0.000000] PM: Registered nosave memory: [mem 0x000a0000-0x000dffff]
[    0.000000] PM: Registered nosave memory: [mem 0x000e0000-0x000fffff]
[    0.000000] PM: Registered nosave memory: [mem 0xbdd60000-0xbdd6dfff]
[    0.000000] PM: Registered nosave memory: [mem 0xbdd6e000-0xbddb7fff]
[    0.000000] PM: Registered nosave memory: [mem 0xbddb8000-0xbddbbfff]
[    0.000000] PM: Registered nosave memory: [mem 0xbddbc000-0xbfffffff]
[    0.000000] PM: Registered nosave memory: [mem 0xc0000000-0xfedfffff]
[    0.000000] PM: Registered nosave memory: [mem 0xfee00000-0xfee00fff]
[    0.000000] PM: Registered nosave memory: [mem 0xfee01000-0xffafffff]
[    0.000000] PM: Registered nosave memory: [mem 0xffb00000-0xffffffff]
[    0.000000] e820: [mem 0xc0000000-0xfedfffff] available for PCI devices
[    0.000000] Booting paravirtualized kernel on bare hardware
[    0.000000] clocksource: refined-jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 7645519600211568 ns
[    0.000000] random: get_random_bytes called from start_kernel+0x99/0x4fd with crng_init=0
[    0.000000] setup_percpu: NR_CPUS:8192 nr_cpumask_bits:4 nr_cpu_ids:4 nr_node_ids:1
[    0.000000] percpu: Embedded 46 pages/cpu @        (ptrval) s151552 r8192 d28672 u524288
[    0.000000] pcpu-alloc: s151552 r8192 d28672 u524288 alloc=1*2097152
[    0.000000] pcpu-alloc: [0] 0 1 2 3 
[    0.000000] Built 1 zonelists, mobility grouping on.  Total pages: 1023346
[    0.000000] Policy zone: Normal
[    0.000000] Kernel command line: BOOT_IMAGE=/vmlinuz-4.15.0-39-generic root=/dev/mapper/jackson-root ro rootflags=subvol=@ audit=1 audit_backlog_limit=16384 slab_nomerge slub_debug=P spec_store_bypass_disable=on quiet splash vt.handoff=1
[    0.000000] audit: enabled (after initialization)
[    0.000000] audit: audit_backlog_limit: 16384
[    0.000000] Calgary: detecting Calgary via BIOS EBDA area
[    0.000000] Calgary: Unable to locate Rio Grande table in EBDA - bailing!
[    0.000000] Memory: 3940312K/4158452K available (12300K kernel code, 2472K rwdata, 4248K rodata, 2408K init, 2416K bss, 218140K reserved, 0K cma-reserved)
[    0.000000] SLUB: HWalign=64, Order=0-3, MinObjects=0, CPUs=4, Nodes=1
[    0.000000] Kernel/User page tables isolation: enabled
[    0.000000] ftrace: allocating 39178 entries in 154 pages
[    0.000000] Hierarchical RCU implementation.
[    0.000000] 	RCU restricting CPUs from NR_CPUS=8192 to nr_cpu_ids=4.
[    0.000000] 	Tasks RCU enabled.
[    0.000000] RCU: Adjusting geometry for rcu_fanout_leaf=16, nr_cpu_ids=4
[    0.000000] NR_IRQS: 524544, nr_irqs: 456, preallocated irqs: 16
[    0.000000] vt handoff: transparent VT on vt#1
[    0.000000] Console: colour dummy device 80x25
[    0.000000] console [tty0] enabled
[    0.000000] ACPI: Core revision 20170831
[    0.000000] ACPI: 2 ACPI AML tables successfully acquired and loaded
[    0.000000] clocksource: hpet: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 133484882848 ns
[    0.000000] hpet clockevent registered
[    0.000000] APIC: Switch to symmetric I/O mode setup
[    0.000000] ..TIMER: vector=0x30 apic1=0 pin1=2 apic2=-1 pin2=-1
lspci -v

Code:
root@acidstar:~# lspci -v
00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
	Subsystem: Dell 4 Series Chipset DRAM Controller
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>

00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller])
	Subsystem: Dell 4 Series Chipset Integrated Graphics Controller
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at fe400000 (64-bit, non-prefetchable) [size=4M]
	Memory at d0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at dc00 [size=8]
	[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [a4] PCI Advanced Features
	Kernel driver in use: i915
	Kernel modules: i915

00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03)
	Subsystem: Dell 4 Series Chipset Integrated Graphics Controller
	Flags: bus master, fast devsel, latency 0
	Memory at fe800000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: [d0] Power Management version 2

00:1a.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4 (prog-if 00 [UHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 16
	I/O ports at d880 [size=32]
	Capabilities: [50] PCI Advanced Features
	Kernel driver in use: uhci_hcd

00:1a.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5 (prog-if 00 [UHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 21
	I/O ports at d800 [size=32]
	Capabilities: [50] PCI Advanced Features
	Kernel driver in use: uhci_hcd

00:1a.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6 (prog-if 00 [UHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 17
	I/O ports at d480 [size=32]
	Capabilities: [50] PCI Advanced Features
	Kernel driver in use: uhci_hcd

00:1a.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2 (prog-if 20 [EHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB2 EHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 18
	Memory at fe9fbc00 (32-bit, non-prefetchable) [size=1K]
	Capabilities: [50] Power Management version 2
	Capabilities: [58] Debug port: BAR=1 offset=00a0
	Capabilities: [98] PCI Advanced Features
	Kernel driver in use: ehci-pci

00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
	Subsystem: Dell 82801JI (ICH10 Family) HD Audio Controller
	Flags: bus master, fast devsel, latency 0, IRQ 25
	Memory at fe9f4000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [50] Power Management version 2
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [100] Virtual Channel
	Capabilities: [130] Root Complex Link
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1 (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00001000-00001fff
	Memory behind bridge: c0000000-c01fffff
	Prefetchable memory behind bridge: 00000000c0200000-00000000c03fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell 82801JI (ICH10 Family) PCI Express Root Port 1
	Capabilities: [a0] Power Management version 2
	Capabilities: [100] Virtual Channel
	Capabilities: [180] Root Complex Link
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1c.1 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 2 (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 0000e000-0000efff
	Memory behind bridge: fea00000-feafffff
	Prefetchable memory behind bridge: 00000000c0400000-00000000c05fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell 82801JI (ICH10 Family) PCI Express Port 2
	Capabilities: [a0] Power Management version 2
	Capabilities: [100] Virtual Channel
	Capabilities: [180] Root Complex Link
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1 (prog-if 00 [UHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 23
	I/O ports at d400 [size=32]
	Capabilities: [50] PCI Advanced Features
	Kernel driver in use: uhci_hcd

00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2 (prog-if 00 [UHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 18
	I/O ports at d080 [size=32]
	Capabilities: [50] PCI Advanced Features
	Kernel driver in use: uhci_hcd

00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3 (prog-if 00 [UHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 18
	I/O ports at d000 [size=32]
	Capabilities: [50] PCI Advanced Features
	Kernel driver in use: uhci_hcd

00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1 (prog-if 20 [EHCI])
	Subsystem: Dell 82801JI (ICH10 Family) USB2 EHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 23
	Memory at fe9fb800 (32-bit, non-prefetchable) [size=1K]
	Capabilities: [50] Power Management version 2
	Capabilities: [58] Debug port: BAR=1 offset=00a0
	Capabilities: [98] PCI Advanced Features
	Kernel driver in use: ehci-pci

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90) (prog-if 01 [Subtractive decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=32
	Memory behind bridge: feb00000-febfffff
	Capabilities: [50] Subsystem: Dell 82801 PCI Bridge

00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
	Subsystem: Dell 82801JIR (ICH10R) LPC Interface Controller
	Flags: bus master, medium devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich

00:1f.2 SATA controller: Intel Corporation 82801JI (ICH10 Family) SATA AHCI Controller (prog-if 01 [AHCI 1.0])
	Subsystem: Dell 82801JI (ICH10 Family) SATA AHCI Controller
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 24
	I/O ports at cc00 [size=8]
	I/O ports at c880 [size=4]
	I/O ports at c800 [size=8]
	I/O ports at c480 [size=4]
	I/O ports at c400 [size=32]
	Memory at fe9fb000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/16 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Capabilities: [b0] PCI Advanced Features
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
	Subsystem: Dell 82801JI (ICH10 Family) SMBus Controller
	Flags: medium devsel, IRQ 14
	Memory at fe9fac00 (64-bit, non-prefetchable) [size=256]
	I/O ports at 0400 [size=32]
	Kernel modules: i2c_i801

02:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell JMB363 SATA/IDE Controller
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Memory at feafe000 (32-bit, non-prefetchable) [size=8K]
	Capabilities: [68] Power Management version 2
	Capabilities: [50] Express Legacy Endpoint, MSI 01
	Kernel driver in use: ahci
	Kernel modules: ahci

02:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03) (prog-if 85 [Master SecO PriO])
	Subsystem: Dell JMB363 SATA/IDE Controller
	Flags: bus master, fast devsel, latency 0, IRQ 18
	I/O ports at ec00 [size=8]
	I/O ports at e880 [size=4]
	I/O ports at e800 [size=8]
	I/O ports at e480 [size=4]
	I/O ports at e400 [size=16]
	Capabilities: [68] Power Management version 2
	Kernel driver in use: pata_jmicron
	Kernel modules: pata_jmicron, pata_acpi

03:01.0 Ethernet controller: Qualcomm Atheros AR5212/5213/2414 Wireless Network Adapter (rev 01)
	Subsystem: D-Link System Inc AirPlus DWL-G520 Wireless PCI Adapter (rev. B)
	Flags: bus master, medium devsel, latency 64, IRQ 3
	Memory at febf0000 (32-bit, non-prefetchable) [size=64K]
	Capabilities: [44] Power Management version 2
	Kernel modules: ath5k

Last edited by RickDeckard; 11-15-2018 at 01:50 PM.
 
Old 11-15-2018, 01:57 PM   #3
astrogeek
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Because it requires a power cycle of the power supply in order to restart, I would suspect the power supply itself.

And this...

Code:
+5V:          +3.06 V  (min =  +0.00 V, max =  +4.08 V)
...looks wrong to me.

Pretty much all PSUs include internal protections which lock the unit off if one of its outputs exceeds some preset threshold - i.e. if it loses voltage regulation.

Last edited by astrogeek; 11-15-2018 at 02:04 PM.
 
Old 11-15-2018, 03:41 PM   #4
RickDeckard
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Quote:
Originally Posted by astrogeek View Post
Because it requires a power cycle of the power supply in order to restart, I would suspect the power supply itself.

And this...

Code:
+5V:          +3.06 V  (min =  +0.00 V, max =  +4.08 V)
...looks wrong to me.

Pretty much all PSUs include internal protections which lock the unit off if one of its outputs exceeds some preset threshold - i.e. if it loses voltage regulation.
Can I ask... If it's not going over maximum (4.08) or under minimum (0.00) then isn't that within an acceptable range? I'll readily admit that I'm not the person to talk to about electricity but I always thought anything outside of those values should be trouble. Is 5V here supposed to be the minimum acceptable strength instead?

I'll start looking on Amazon for PSUs and if you have any recommendations that could also help greatly.
 
Old 11-15-2018, 03:49 PM   #5
jefro
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I vote motherboard but it's only a guess.
 
Old 11-15-2018, 04:03 PM   #6
dc.901
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Have you gone into BIOS and looked at the logs in BIOS? It will point out any hardware issues.
For server hardware (with BMC) I use ipmitool to review SEL, but I doubt this desktop will have BMC.
 
Old 11-15-2018, 04:49 PM   #7
RickDeckard
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Originally Posted by dc.901 View Post
Have you gone into BIOS and looked at the logs in BIOS? It will point out any hardware issues.
For server hardware (with BMC) I use ipmitool to review SEL, but I doubt this desktop will have BMC.
I'm not sure the Vostro 420 has hardware logs in the BIOS. I can check later.

(edited to add: It doesn't. I only see "Standard CMOS features, Advanced BIOS features, Boot Config, Advanced chipset features, Integrated peripherals and PM setup")

Last edited by RickDeckard; 11-17-2018 at 01:25 PM.
 
Old 11-15-2018, 05:29 PM   #8
astrogeek
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Quote:
Originally Posted by RickDeckard View Post
Can I ask... If it's not going over maximum (4.08) or under minimum (0.00) then isn't that within an acceptable range? I'll readily admit that I'm not the person to talk to about electricity but I always thought anything outside of those values should be trouble. Is 5V here supposed to be the minimum acceptable strength instead?

I'll start looking on Amazon for PSUs and if you have any recommendations that could also help greatly.
I am not sure how to interpret those limits. Zero volts for the +5v or any other supply while powered on would obviously be a fail! I think I would put a real voltmeter on it before I threw it out in any case.

And to be clear, my repy does not constitute a valid diagnosis of the problem, so don't spend money based only on my comments!

The CPU probably operates at +3v (3.3v actually), some older motherboards have a regulator which produces that from the +5v line, but most supplies now provide a separate +3.3v line. So there is going to be a +3v supply somewhere but it is not clear to me that this is what is labeled +5v - that seems wrong to me.

But the real +5v supply is critical to many components and must typically be between 4.75v and 5.1v, so the one labeled +5v, I would expect to be +5v +/- about 0.25v - If the actual +5v line is +3v then it is bad.

Also, your description suggests to me that it may not be just the steady state operating voltage, but rather some transient voltage that occurs during either power up or power down. For example, if during power down some over/under voltage condition triggered a safety lockout, that would probably remain locked until you pulled the plug.

The fact that you must leave it unpowered for some seconds before restarting suggests a capactive charge which must bleed off to unlatch whatever is preventing the boot.

If you can find or borrow another PSU to test with, temporarily swap it out and see if the problem continues. If you cannot do that try to put a voltmeter on it to verify the actual voltages (you can find connector pinouts online). Reseat all the connectors and continue your general troubleshooting approach which seems thorough.

Good luck!
 
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Old 11-15-2018, 11:47 PM   #9
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FWIW, I have a PC that has pretty much the same quirk, but I'm having a problem remembering for sure which PC. I think it's one of my Dell Optiplex 780s, which has an E8400 Core2Duo CPU, Q45 Eagle Lake chipset and is the same age as a Vostro 420 (with G45 Eagle Lake chipset). I've been thinking the problem is either a borderline PS coupled with an A15 BIOS that poorly deals with an edgy PS, or the BIOS is simply buggy. Since it works fine once started, I've not had motivation to do anything about its mildly annoying quirk.
 
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