Exam fee requested (by Redhat) as a monthly payment. Exam is canceled by redhat and I already paid for it twice.
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Redhat keeps repeating the same questions. They seem not willing to help me.
I have been trying to get my money back since 10 days (the latest money was taken 14 days ago). Multiple emails have been sent each day. Calling them does not help. I do not have the feeling that they take me serious, while they seriously took 400 euro's from my account!
I am very surprised that a company like Redhat could bring it this far.
This message is just to make other people aware, it seems to be one of the only places where I can speak out about this.
Unfortunately it took 7 weeks, and really a lot of effort from my side to arrange this. Everything went better when I contacted USA department(I'm based in europe).
After the 1st 4 weeks, the EMEA team still didn't understand the issue and did not help me further, I spoke to managers as well.
my bank did not seem to care at all, which is a shame.
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