LinuxQuestions.org - [SOLVED] wordpress installation is locked

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wordpress installation is locked

my wordpress installation in namecheap server is not allowing me to modify content!

do you have a clue what is going on?

Quote:

Originally Posted by tendouser (Post 6281718)

my wordpress installation in namecheap server is not allowing me to modify content!

do you have a clue what is going on?

We need much more information.
Please read: https://linuxquestions.org/linux/ans...Ask_a_Question

Wild guess: permission/ownership discrepancey.

How did you "install" WP
what OS is your server using (also version)
how are you accessing it
what are current permissions and ownership on the WP folder tree with all files
what user is the web server running as

Quote:

How did you "install" WP

I just extracted the full file structure to the namecheap shared hosting via ssh... other guys were in charge of the development

Quote:

what OS is your server using (also version)

Code:

~]$ uname -a

Linux serverxxx.xxxx.com 2.6.32-954.3.5.lve1.4.72.el6.x86_64 #1 SMP Thu Sep 19 05:30:26 EDT 2019 x86_64 x86_64 x86_64 GNU/Linux

Quote:

how are you accessing it

credentials used to access WP dashboard/ssh/cpanel

Quote:

what are current permissions and ownership on the WP folder tree with all files

Code:

www]$ find . -maxdepth 1 -type d -name '*' -printf perm="%m/"name="%p/"\\n

perm=750/name=./

perm=755/name=./_old_files/

perm=755/name=./nc_assets/

perm=755/name=./css/

perm=755/name=./wp-includes/

perm=755/name=./wp-admin/

perm=755/name=./images/

perm=755/name=./wp-content/

perm=755/name=./assets/

perm=755/name=./.well-known/

perm=755/name=./cgi-bin/

perm=750/name=./berbeyallen.com/

perm=755/name=./js/



www]$ find . -maxdepth 1 -type f -name '*.php' -printf perm="%m/"name="%p/"\\n

perm=644/name=./wp-comments-post.php/

perm=644/name=./wp-login.php/

perm=644/name=./wp-config.php/

perm=644/name=./wp-trackback.php/

perm=644/name=./wp-load.php/

perm=644/name=./wp-links-opml.php/

perm=644/name=./wp-activate.php/

perm=644/name=./xmlrpc.php/

perm=644/name=./wp-config-sample.php/

perm=644/name=./wp-signup.php/

perm=644/name=./wp-cron.php/

perm=644/name=./index.php/

perm=644/name=./wp-blog-header.php/

perm=644/name=./wp-settings.php/

perm=644/name=./wp-mail.php/

Quote:

what user is the web server running as

how to get this one with a non-sudo user?

What precisely do you mean by "locked"? A more detailed description on what's not happening that should (or what is happening that shouldn't) would be helpful.

Wordpress has an extensive documentation and help site. Have you consulted it?

is not allowing to modify content... I'm trying to update a link to a video... when i do it... it seems to work but when i and see the link it persist with the current content

could it be the user perhaps?

I have credentials that were shared by developers... but for some reason I'm not able to modify the content

Quote:

is not allowing to modify content

Just to make sure I understand, you cannot add or edit a post or a page, add a new link, or do other admin functions?

A few diagnostic questions come to mind:

Can you access the Dashboard?

Can you go to Dashboard-->Users and open the Users page. If so, what is the "Role" of your user?

Can you open "New" or "Edit" post/page dialogs, but not save the changes, or can you not open the dialogs at all?

Quote:

Originally Posted by tendouser (Post 6281963)

I'm trying to update a link to a video... when i do it... it seems to work but when i and see the link it persist with the current content

Could it be that your browser is showing a cached page?

ondoho

Quote:

Just to make sure I understand, you cannot add or edit a post or a page, add a new link, or do other admin functions?

exactly, i can´t edit or post to pages and i am an admin user

Quote:

A few diagnostic questions come to mind:

Quote:

Can you access the Dashboard?

yes i can

Quote:

Can you go to Dashboard-->Users and open the Users page. If so, what is the "Role" of your user?

admin

Quote:

Can you open "New" or "Edit" post/page dialogs, but not save the changes, or can you not open the dialogs at all?

i can open the forms to edit HTML text or links but when tried to save... changes do not persist

...and I have found that I can modify some images in the the slider script ...but don't know the reason when trying to modify using the visual editor in the pages tab/section

astrogeek

Quote:

Could it be that your browser is showing a cached page?

in the dashboard/wp panel changes do not persist and as answered to ONDOHO i did some edit to some images in banners and changes are successfully applied

probably some content is locked for some reason!

Re post #3:
I specifically requested to also look at ownership.
Funny how many people mistake "ownership" for "permissions". Both are important (the WP files being owned by the wrong user could well be the culprit here), but so many only look at permissions. SMH

I guess what frankbell is trying to ascertain through the Web UI essentially amounts to the same, i.e. ownership?

Quote:

Code:

www]$ stat -c "%U %G %n" ./*.*

webmyqmj webmyqmj ./400.shtml

webmyqmj webmyqmj ./401.shtml

webmyqmj webmyqmj ./403.shtml

webmyqmj webmyqmj ./404.shtml

webmyqmj webmyqmj ./413.shtml

webmyqmj webmyqmj ./500.shtml

webmyqmj webmyqmj ./502.shtml

webmyqmj webmyqmj ./504.shtml

webmyqmj webmyqmj ./508.shtml

webmyqmj nobody ./berbeyallen.com

webmyqmj webmyqmj ./cp_errordocument.shtml

webmyqmj webmyqmj ./index.php

webmyqmj webmyqmj ./license.txt

webmyqmj webmyqmj ./parking-page.html

webmyqmj webmyqmj ./parking-page.shtml

webmyqmj webmyqmj ./readme.html

webmyqmj webmyqmj ./wp-activate.php

webmyqmj webmyqmj ./wp-blog-header.php

webmyqmj webmyqmj ./wp-comments-post.php

webmyqmj webmyqmj ./wp-config-sample.php

webmyqmj webmyqmj ./wp-config.php

webmyqmj webmyqmj ./wp-cron.php

webmyqmj webmyqmj ./wp-links-opml.php

webmyqmj webmyqmj ./wp-load.php

webmyqmj webmyqmj ./wp-login.php

webmyqmj webmyqmj ./wp-mail.php

webmyqmj webmyqmj ./wp-settings.php

webmyqmj webmyqmj ./wp-signup.php

webmyqmj webmyqmj ./wp-trackback.php

webmyqmj webmyqmj ./xmlrpc.php

It was a plugin guys!

I disabled and removed it....

everything is working great... I'm able to edit the blocks+content+html etc

thanxs and cheers!

Quote:

Originally Posted by tendouser (Post 6282131)

It was a plugin guys!

I disabled and removed it....

It would be polite to at the very least mention here what plugin it was.

(Even better, go raise it as a bug in that plugin's issue tracker so it can be fixed for anyone who doesn't have the option of removing it.)