Mdk 10 won't shutdown or reboot

XJNick · 10-25-2004, 12:34 AM

Hi,

I've got a fresh install of Mandrake 10.0 official on a computer that won't shutdown or reboot. Basically, anytime I try to shut down or reboot the computer, the screen blanks and the computer freezes. So I end up having to use the reset button or turn off the power switch on the back of the computer if I want to reboot or shut off the computer.

After reading posts where people had similar problems, I've tried setting various options in LILO such as noapic, nolapic, acpi=force, acpi=off, but no combonation of them seem to make any difference.

Any ideas?
Thanks

XJNick · 10-25-2004, 10:25 AM

Hi,

To add some more info, the computer has an ATI All-in-wonder video card and MSI mainboard (award BIOS). I've tried changing the APIC setting in the BIOS between enabled / disabled but it doesn't help.

When it freezes (when asked to shutdown or reboot), the screen blanks, but the video card continues to give a signal (the monitor stays on). What's wierd is that I've installed Mdk 10 on at least six other systems, most of which also have ATI video cards, and have never had this problem.

Yet another odd thing is that the PS/2 mouse port seems to have stopped working.

-Nick

dolphans1 · 10-25-2004, 10:29 AM

What are you running system wise? It sounds like it may have something to do with the graphical card.

d-1

Quote:

Originally posted by XJNick
Hi,

To add some more info, the computer has an ATI All-in-wonder video card and MSI mainboard (award BIOS). I've tried changing the APIC setting in the BIOS between enabled / disabled but it doesn't help.

When it freezes (when asked to shutdown or reboot), the screen blanks, but the video card continues to give a signal (the monitor stays on). What's wierd is that I've installed Mdk 10 on at least six other systems, most of which also have ATI video cards, and have never had this problem.

Yet another odd thing is that the PS/2 mouse port seems to have stopped working.

-Nick

opjose · 10-25-2004, 01:02 PM

Yeah, good call.

I'd also add that it may be an AGP issue which is related.

He may need to modify the X configuration file to say, step down or turn off write combining, faster AGP rates and/or adjust actual vram and agp aperture available to get the problem to go away.

opjose · 10-25-2004, 01:04 PM

One quick test would be for him to bring up the system in NON-FB mode so that X never comes up, then log in as root and "shutdown -t0 -h now" to see if the system powers off.

If it does, you've nailed it to being a display problem.

XJNick · 10-25-2004, 05:49 PM

Hi,

Yes, if I hit Ctrl+Alt+F1 and then run the command shutdown -h -t0 now it will shutdown (or reboot if using -r) successfully. So it is definately a graphics problem.

The video card is an ATI All-in-Wonder 16MB PCI card. (No AGP cards), the mainboard is an MSI K7T Turbo2 w/ AMD Athlon 1.3 GHz processor.

I actually used to have Mandrake 9.2 on this machine awhile back and it shutdown/reboot just fine. Then it had Win 2000 on it for awhile, and now I've got just Mandrake 10.0 on it (which still won't shut down or reboot from X).

As I said I've tried setting a bunch of different options in lilo.conf regarding APIC, ACPI, and APM to see if that would help, but so far nothing has. Maybe I just haven't found the right combonation yet (it is quite time consuming to have to restart the computer between each lilo.conf change to see if it worked or not

Thanks
-Nick

opjose · 10-25-2004, 05:53 PM

I had this problem with my laptop for a while under 9.2 and finally resolved it with a combination of kernel and XFree updates.

BTW: It also used an ATI card.

You may want to follow these directions: http://www.zebulon.org.uk/urpmi_en.html

and try the

urpmi --auto-select

to update everything (except the kernel) on your machine...

then try a kernel & kernel-source update the same way.