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Old 08-17-2009, 02:26 AM   #1
markw10
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Mandriva not responding correctly to keyboard-Stuttering


I have Mandriva Powerpack 2009.1 installed on a Acer Timeline 3810T. I am using KDE 4.3.

After a few issues when I installed it about a month ago it has worked very well.
A few times at bootup for some reason it would not show the Desktop icons but often a restart would fix that. Also, a few times after I would boot it it would not work correctly. I could use OpenOffice Calc and as soon as the spreadsheet would open the screen would start scrolling through the cells on it own from top to bottom and I could not stop it. Sometimes a restart would correct that but a few times I actually had to pull the power and the battery for a minute before booting. It seems this sometime happened after the computer would go into sleep mode (suspend to ram) which does not work properly on the current kernel. Sleep mode simply shuts down the machine.

Now I'm having a problem. I can't get it to work at all even after a restart or pulling the battery. When the computer boots at times it does not show the desktop icons but also I am unable to do much on it. I can click on any icons on the desktop which will open the program but if i click on the star for the start menu it will change shade as I go over it with the mouse but it won't open the start menu. A few times after clicking on it a few times the start menu would appear but only for a split second and then go away. The same is true for other icons on the bottom bar. Unfortunately this makes my computer almost useless. Even at the bootup screen when you can click on the notepad type icon to choose desktop it won't let me do that. I click on it and if I'm lucky a screen appears for a split second and then disappears but it won't stay.

I don't know if this is something specific to the Acer Timeline or even possibly something I hit on the keyboard to turn a feature on and off. Any ideas of what could be causing this or how I could diagnose it? Thank you for your help.
 
Old 08-17-2009, 04:19 AM   #2
GlennsPref
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Hi.

I don't have a laptop. But I had similar problems.

I don't have a clear and concise answer.

But by updating plasma and X11/xorg (kbd, keyboard) (scratches head) it seemed to fix it's self.

the file was x11-driver-input-keyboard

To this day I still use plasma very sparingly, and pulse (audio) for that matter too.

Now, X11 is the underlying app that supports hardware for the desktop programs,

so if it is broken, So will be the appearance of the desktop.

A way to tell, when you get to the login screen, see if you can

ctrl+alt+F1 to get a shell login.

Login and type...

init 3

that will (I hope) get you to a tty (terminal screen).

Now you can check the behaviour of the keys, you should know by this stage

If you were able to string enough chars together to login, it should be working.

I found it had an auto-repeat type of signal and I could not type anything that made sense.

I got around this by tapping i during boot, but after selecting the kernel I wanted in Grub (boot menu).

This gave me a chance to boot the computer with out going into user mode (No GUI login).

Then urpmi --noclean x11-driver-input-keyboard x11-driver-input

But before you try that try to use the install cd to fix it. IF...

you are using a "non-US standard" setting for the keyboard, this is what happend to me,

try changing it back to the default with

xorgconfig

I use the setting, "104 standard US type".

see how you go, regards Glenn

Last edited by GlennsPref; 08-17-2009 at 05:00 AM. Reason: xorgconfig cli command
 
Old 08-17-2009, 07:14 PM   #3
markw10
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After looking at it more I'm not even sure if it's a keyboard or mouse related issue but is maybe more likely something to do with the video or even KDE 4.2. I am hoping Mandriva releases the 2.6.30 kernel soon and also I know KDE 4.3 may be on the way. I'm not sure if it's an issue but for video the 3810T uses the Intel GMA 4500MHD.
I am able to type overall so I was able to log into KDE 4. When the screen loads though I don't have any of my desktop icons but they are easy to get back. All I do is click on the desktop once and they all magically appear. I am able to click on and open any but there are some issues with the screen randomly scrolling when I'm in something such as OpenOffice Calc. Also, as mentioned earlier when I do something such as click on the start menu (the star) it will change colors from dark to light blue but yet nothing will open. if I'm lucky it will just display for a split second and disappear. The same holds true for all the icons on the bottom task bar.
 
Old 08-17-2009, 07:53 PM   #4
GlennsPref
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Hi, the task bar is called "kicker".

Both kernel 2.6.30 and kde4.3 are out in cooker.

You can add cooker to your urpmi list, search for easy-urpmi on the www,

I can attest to their functionality. But I do not have a full install of mdv2010.0, only what I need.

Code:
glenn@GamesBox:~$ cat /etc/*release*                                                   (18-08 10:48)
LSB_VERSION=lsb-3.1-amd64:lsb-3.1-noarch
DISTRIB_ID=MandrivaLinux
DISTRIB_RELEASE=2009.1
DISTRIB_CODENAME=pauillac
DISTRIB_DESCRIPTION="Mandriva Linux 2009.1"
cat: /etc/lsb-release.d: Is a directory
Mandriva Linux release 2010.0 (Cooker) for x86_64
Mandriva Linux release 2010.0 (Cooker) for x86_64
Mandriva Linux release 2010.0 (Cooker) for x86_64
Mandriva Linux release 2010.0 (Cooker) for x86_64
Mandriva Linux release 2010.0 (Cooker) for x86_64
glenn@GamesBox:~$ cat /etc/*version*                                                   (18-08 10:48)
cat: /etc/subversion: Is a directory
2010.0.0 0.1 cooker
glenn@GamesBox:~$ cat /etc/issue                                                       (18-08 10:48)
Mandriva Linux release 2010.0 (Cooker) for x86_64
Kernel 2.6.31-0.rc5.2mnb-GamesBox on a Dual-processor x86_64 / \l
Another fix you might try, re-establish .kde4 directory. see here....

http://www.linuxquestions.org/questi...in-kde-502200/

All the best, Regards Glenn
 
Old 08-18-2009, 12:31 AM   #5
ernie
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There is also a Mandriva media source (repository) for KDE-4.3.0 on the KDE ftp mirror of your choice in the ~/stable branch. It includes media sources for both Mandriva 2009.0 and 2009.1 with support for either the i586 or x86_64 architectures. Make sure you set up both the media source for your platform (x86_64 or i586) and the noarch source as well.

HTH,
 
Old 08-18-2009, 02:15 AM   #6
markw10
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If I have to I may give Cooker a try. I am hoping 2.6.30 and KDE 4.3 may solve my issues but I prefer to wait until the next mandriva is released.
 
Old 08-18-2009, 02:16 AM   #7
markw10
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I left this out but I tried creating a new ID thinking maybe it was the .kde4 directory but that didn't seem to solve the problem either.
 
Old 08-18-2009, 03:30 AM   #8
GlennsPref
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OK then, what I used to do is this...

from the user terminal like konsole...

rename the old file...

sudo cp ~/.kde4 ~/.kde4-old

delete .kde4...

sudo rm -rf ~/.kde4

log off and on to start a new session. (Not ctrl+alt+Backspace)

if sudo does not work for you...

su (enter root password.)

change to user home dir...

cd /home/<username>
then the 2 above steps to backup and delete .kde4

log off and log on to start a new session,

this will (should) automatically recreate a new default (basic) ~/.kde4 directory

But you will have to configure kde4 desktop and settings from the "default" settings

hope that gets you up and running again.

regards Glenn

Last edited by GlennsPref; 08-18-2009 at 03:31 AM. Reason: typo
 
Old 08-20-2009, 02:28 AM   #9
markw10
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I don't think it's related to the user ID. I was just noticing that at login time if I click on the notepad type icon (where I can select KDE and other desktops) sometimes it will display the menu, other times it won't do anything when I click on it. Sometimes if I click on it multiple times it will finally appear for a split second.
This is the same behavior I see once I log into my ID. For this reason I don't think it's related to the login ID and it doesn't seem that deleting the settings for kde4 corrects it. I know there are some known issues with Intel drivers with Mandriva 2009.1. I don't know if this is where the problem lies but it seems it must occur sometimes at bootup.
 
Old 08-20-2009, 05:35 AM   #10
GlennsPref
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That's right, thank you. That is a good way to fix plasma.

To fix this you might have to re-install kdm.

Cheers, Glenn
 
Old 08-22-2009, 12:50 PM   #11
markw10
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What is the best way to reinstall KDM? I obviously don't want to lose any of my settings if possible. I'm a relative newbie to Linux as you can probably tell.
 
Old 08-22-2009, 08:13 PM   #12
GlennsPref
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Post

Quote:
What is the best way to reinstall KDM? I obviously don't want to lose any of my settings if possible.
Quote:
Originally Posted by ernie View Post
There is also a Mandriva media source (repository) for KDE-4.3.0 on the KDE ftp mirror of your choice in the ~/stable branch. It includes media sources for both Mandriva 2009.0 and 2009.1 with support for either the i586 or x86_64 architectures. Make sure you set up both the media source for your platform (x86_64 or i586) and the noarch source as well.

HTH,
kde mirrors list, not all of these are completed yet...
http://www.kde.org/mirrors/#primary

taiwan mirror
ftp://ftp.twaren.net/Unix/X/KDE/stab...ndriva/2009.1/

file name
http://kde.c3sl.ufpr.br/stable/4.3.0...9.1.noarch.rpm

possibly others too.


My urpmi commands will look like this to add the media to my rpm database...
Code:
sudo urpmi.addmedia --update KDE4.3_x86_64 http://kde.c3sl.ufpr.br/stable/4.3.0/Mandriva/2009.1/x86_64/media/kde43/  with media_info/hdlist.cz
sudo urpmi.addmedia --update KDE4.3_noarch ftp://ftp.twaren.net/Unix/X/KDE/stable/4.3.0/Mandriva/2009.1/noarch/media/kde43/  with  media_info/hdlist.cz
sudo urpmi.addmedia --update KDE4.3_i586 ftp://ftp.twaren.net/Unix/X/KDE/stable/4.3.0/Mandriva/2009.1/i586/media/kde43/  with media_info/hdlist.cz
At pressent, I can see the files on the mirror, but x86_64 failed with "retrieving failed: aria2 failed: exited with 3"

But will probably come good later, I have not checked the error yet.

<edit>It is working now with a different mirror. see url changes above.
to install type
Code:
urpmi --noclean mandriva-kde4-config-common mandriva-kdm4-config kde-l10n-en_GB free-kde4-config
This could prove risky, there will be dependencies, on my system this process wants to un-install (remove) 300+ packages because of deps.

You could try to force the install but at your own risk.
Code:
urpmi --noclean --allow-force --allow-nodeps mandriva-kde4-config-common mandriva-kdm4-config kde-l10n-en_GB free-kde4-config
Manual method...
files list...

file:///home/glenn/Download/mandriva-kdm4-config-2009.1-23.7mdv2009.1.noarch.rpm
file:///home/glenn/Download/mandriva-kde4-config-common-2009.1-23.7mdv2009.1.noarch.rpm
file:///home/glenn/Download/kde-l10n-en_GB-4.3.0-0.1mdv2009.1.noarch.rpm
file:///home/glenn/Download/free-kde4-config-2009.1-23.7mdv2009.1.noarch.rpm

Once they are downloaded...
cd Download
sudo rpm -Uvh *.rpm --force --nodeps

restart x to see the results.

I recommend upgrading this package too...
drakx-kbd-mouse-x11
</edit>

Hope this helps, Glenn

Last edited by GlennsPref; 08-22-2009 at 09:54 PM.
 
Old 08-23-2009, 04:29 PM   #13
markw10
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The odd thing is at times I can boot up the computer nd now most of the time when I boot the items are on the desktop but most of the time the start menu won't work and also there is something else going on because if I open OpenOffice Calc it will not stay in one place. It keeps scrolling through the cells. EIther way every 5-10 boots it does boot up properly so it is kind of random. Yet even though this bootup was good if I try to scroll the Firefox window it is hard to move. It may move an inch and then stops so something is going on in the background.

Either way I did a cat /etc/X11/xorg.conf in the hopes that this may give some information that could help:

# File generated by XFdrake (rev 256990)

# **********************************************************************
# Refer to the xorg.conf man page for details about the format of
# this file.
# **********************************************************************

Section "ServerFlags"
#DontZap # disable <Ctrl><Alt><BS> (server abort)
AllowMouseOpenFail # allows the server to start up even if the mouse does not work
#DontZoom # disable <Ctrl><Alt><KP_+>/<KP_-> (resolution switching)
EndSection

Section "Module"
Load "dbe" # Double-Buffering Extension
Load "v4l" # Video for Linux
Load "extmod"
Load "glx" # 3D layer
Load "dri" # direct rendering
EndSection

Section "InputDevice"
Identifier "Keyboard1"
Driver "kbd"
Option "XkbModel" "pc105"
Option "XkbLayout" "us"
Option "XkbOptions" "compose:rwin"
EndSection

Section "InputDevice"
Identifier "Mouse1"
Driver "mouse"
Option "Protocol" "ExplorerPS/2"
Option "Device" "/dev/input/mice"
EndSection

Section "InputDevice"
Identifier "SynapticsMouse1"
Driver "synaptics"
Option "SHMConfig" "on"
EndSection

Section "Monitor"
Identifier "monitor1"
VendorName "Generic"
ModelName "Flat Panel 1360x768"
HorizSync 31.5-48.0
VertRefresh 56.0-65.0

# TV fullscreen mode or DVD fullscreen output.
# 768x576 @ 79 Hz, 50 kHz hsync
ModeLine "768x576" 50.00 768 832 846 1000 576 590 595 630

# 768x576 @ 100 Hz, 61.6 kHz hsync
ModeLine "768x576" 63.07 768 800 960 1024 576 578 590 616
EndSection

Section "Device"
Identifier "device1"
VendorName "Intel Corporation"
BoardName "Intel 810 and later"
Driver "intel"
Option "DPMS"
EndSection

Section "Screen"
Identifier "screen1"
Device "device1"
Monitor "monitor1"
EndSection

Section "ServerLayout"
Identifier "layout1"
InputDevice "Keyboard1" "CoreKeyboard"
InputDevice "Mouse1" "CorePointer"
InputDevice "SynapticsMouse1" "SendCoreEvents"
Screen "screen1"
EndSection
 
Old 08-23-2009, 08:19 PM   #14
markw10
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To make the situation even more interesting I tried something else.
When this problem first started, not long after my Mandriva install, once or twice when I had this problem I pulled the battery out along with the ac power being disconnected. I did this for about a minute, put it in, and it worked fine.
More recently this became a more common problem to where it only worked maybe 1 out of 10 times.
I wrote to Acer again asking them how I can completely reset the hardware of the Aspire Timeline 3810T. They told me to remove the battery, disconnect the AC Power supply, hold the power button for 30 seconds, plug in the AC power, start the laptop, then after bootup insert the battery.

I did this and surprisingly it's working now. I was able to boot around 5-6 times and each time it worked fine and before this it never happened. After 5-6 times it did happen once again though and I did the reset once again with the power button and ac adapter/battery and now I have been able to boot it 3 times with no issues at all. I don't know if it will start up again but if the fix is this easy I'm willing to do this for now.

I am trying to buy time until November for the next Mandriva and with the new kernel and KDE 4.3 I hope that will fix both. One thing that does not work on this is when the lid is closed and it goes into suspend to ram it shuts the machine down so it has to be booted again. I have heard this is a kernel issue that people have also experienced on Ubuntu and other distros and that later kernels fix it.

If there is a way that it can be fixed in the current Mandriva and if something looks wrong with my configuration I definitely will try that though. Even when 2010.0 comes out to be safe instead of upgrading I may do a fresh install but if I can buy time until then that would be great.

Now I don't know if this is unrelated but this may have been one change I made shortly before this issue started. I tried using Amarok and had no sound at all. I could tell it was playing a file though so I did a google search and this seems to be a common problem. I had to do something like remove gstreamer and install phonon-xine and then make that the default sound. I can't find the original link so I'm not sure exactly what it stated to do but it fixed my sound. In the future I can always use Rhythmbox if Amarok causes issues but it fixed my sound.

One odd problem I do still see is if I go to the star menu, select Leave and then select anything such as Restart or Shutdown it birngs up the menu for Restart Computer, Cancel, Shutdown, whichever the case may be. Yet the graphics are missing with just a square with a blue question mark in it. It seems the icons or so may be missing and I still wonder if I need to reinstall the desktop manager or upgrade to KDE 4.3. This fortunately doesn't cause any major issues though.
 
Old 08-25-2009, 07:04 AM   #15
jolphil
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Ken Russell wrote
Quote:
Moral of the story - read the release errata !!

"The keyboard and the mouse don't work with some cases
It seems that there is this issue because there is a problem in starting order between messagebus and haldaemon, and the default option AllowEmptyInput in Xorg's configuration. Start in safe mode when your system is booting, and with the root account execute these command lines:

chkconfig --del messagebus
(ignore the errors)
chkconfig --add messagebus
reboot"

Problem fixed - thanks for for reading and i hope this helps someone else !!
I know the symptoms are different but it's worth a read..
Goodluck
jolphil
 
  


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