I installed 10.1 Official and got this error when configuring the modem-"Can't use an undefined value as an ARRAY reference at /usr/bin/perl-install/network/modem.pmline 21." So I continued on to finish the install. I can't connect. Query modem finds modem but it won't dial. Also "Conexant|Hsf 56K HSFimodem. Modem isn't supported by the system. See http://www.linmodems.org". I assume this is due to a "winmodem". I installed 10.1 over MDK 9.2 and I used it for a year and it obviously dialed. If I need some software how come it wasn't on the cd? Ideas? Thanks.

Winmodems aren't regular modems. they run on software that interfaces the computer to the hardware. This software is usually windows dependent. I would either:
1. Buy a used hardware modem (on ebay for inexpensive $) that works with linux
2. go to www.linmodems.com and try to find winmodem software for linux. since conexant chips are popular, I think you will have an easy time finding the software.

Thanks for the reply. The fact that mandrake 9.2 had the software to use this modem and 10.1 does not is disappointing. There must be some way to make it work w/o killing off windows. If that's the choice I'll stick with 9.2. I had another problem with 10.1, hanging up on boot. I reinstalled 9.2 and I'll wait until I get more feedback on 10.1 before I reinstall. "hsflinmodem" is on the 9.2 discs. I bought the 10.1 cds from "Edmunds Enterprizes". I wonder if the download version, which is what I have on cd, is different from a cd purchased from Mandrake Store? My 9.2 cds are from Mandrake Store.

9.2 had NO support for for HSF modems.

If anything the newer versions are offering up support for Winmodems which did not exist before.

You may have installed some second partry drivers.

Well, I'd like to know how I connect and have been connecting with 9.2 for all this time. Also, when installing, and 9.2 detects "winmodem" it automatically installs the rpm "hsflinmodem". I purchased my AMD Athalon 2300+ w/XP installed and have been using 9.2 and XP dual boot. The cd's I used to install 9.2 were from the "Mandrake Store", not downloads, so there might be a difference.

It sounds like you used the "Official" 9.2 Powerpack or purchased disks which included the extra drivers not found on the download release.


Similiarly those modem drivers are available on the "Official" 10.1 Powerpack or purchased disks in a seperate directory. It sounds like you are not using this version.

There are also second party distributors which make inexpensive (yes they charge you for them) drivers for the softmodems that work quite well.

The one time fee (about 14.00 USD if I recall) buys you a lifetime of upgrades.

Thanks for your reply. As I said the 10.1 Official cds I tried were from "Edmunds Enterprizes" and I believe them to be "downloads". I am going to stop buying anymore from them as I lost everything I had on 9.2 and had to reinstall it anyway. I could download drivers on my XP OS and put them on a flop and install on MDK I suppose. But then there's the hanging on boot issue I haven't seen a solution to.

Hanging on boot issues tend to be motherboard related with a few exceptions.

e.g. the latest kernel (this is NOT distro centric, as you seem to be assuming, it happens with all distros...) enables ACPI and APM.

This seems to be fouling up many motherboards and causing problems.

That unfortunately is coupled with the "other" bug that prevents ACPI from being disabled....

So even if you try to disable it, it doesn't work.

The 2.6.9 kernel cures this.. but the problem is not Mandrake's.

Is the 2.6.9 kernal included in 10.1? I read somewhere there was kernel choice but saw no such choice on installtion. What if I "upgraded" my 9.2 installation with 10.1. My connection set-up would remain, wouldn't it?

Nope 2.6.9 is still a developement tree.

Upgrading is never advised as this can be highly problematic when moving from one major version to another.

Even minor upgrades 10.x to 10.1 can be difficult. See the threads about "My keyboard does not work" as cases in point.

Bite the bullet.

OK, thanks for the help. The answer to my question lies here http://www.mandrakesoft.com/products....i586.rpm.html The "Discovery" version appears to have support for the conexant modem.