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-   -   I think we should add one more rules: (https://www.linuxquestions.org/questions/lq-suggestions-and-feedback-7/i-think-we-should-add-one-more-rules-393147/)

TruongAn 12-15-2005 10:11 AM

I think we should add one more rules:
 
Hello everyone.
For a long time on that forum, many people acted in this way:
When they post a problem and ask for solution, if they was given one, they kept it for them and abandon the thread they had created.
They left other member, include those who had helped them, no information about did that solution worked.
It is not a polite to behalf, if you received a suitable solution, you would post back to thanks anyone who had helped.
I myself used to behave in that way the first time I take part in that forum, but I am changing now.
So, to prevent new memeber from behaving in that way, we should add a rules, or at least encourage each other to post back.
How do you think?

jeremy 12-15-2005 10:52 AM

While I 100% agree that a quick follow up is absolutely invaluable, this isn't something we can realistically make a rule about - how would we possibly enforce it?

--jeremy

hiren_bhatt 12-15-2005 10:53 AM

I totally agree with you. Forums are not for just getting one's problem solved and disappear. It is rather a place for discussion, sharing ideas, exchanging information.

One should at least confirm to the solution weather it worked or not, it will greatly help others to know what solutions works under what conditions. Also people who think like this should keep on encouraging each other to post back.

J.W. 12-15-2005 11:05 AM

This is an excellent recommendation and I completely agree. I would encourage all LQ'ers to try to make a point of responding to a thread with a follow-up comment if the information in it helped you solve whatever problem you were encountering.

titanium_geek 12-15-2005 11:20 AM

even just "it worked! thanks!" is great. 10 seconds of your time could save a couple of hours for someone else. Be considerate.

titanium_geek

TruongAn 12-15-2005 11:22 AM

You cannot hope the other to behave politely since you haven't told them how to do so
 
Quote:

Originally Posted by jeremy
While I 100% agree that a quick follow up is absolutely invaluable, this isn't something we can realistically make a rule about - how would we possibly enforce it?

--jeremy

A possible and effective way to enforce a rule? NO way.
I mean: while people are breaking the goverment's law outside, how can you make them obey a forum's rule.
But.
There is still many polite people who are willing to obey the rules.
And if post back is not a rule, no one will obey it.

In addition, if you want way to make people post back, you can use pop-up to remind them to finish the threads they have started (but it is not an effective way :) )

titanium_geek 12-15-2005 11:40 AM

as I see it, a rule is something that MUST be enforced, there are consequences and punishments for repeat violators. Like no double posts, for example.

If a rule just stated but impossible to enforce, then ALL the rules are breakable. If all the rules have set consequences, then people will follow them. Otherwise, there would be chaos in the forum.

"finish your threads" is a suggestion/encouragment, not a rule.

titanium_geek

TruongAn 12-15-2005 11:51 AM

Yes I agree that this ideal is a suggestions, not yet a rule
But where should we put it?
The first time I regist to this forum, no one suggest me that things.
Now, where and when should we suggest the new member to finsh their thread

jeremy 12-15-2005 12:21 PM

That's a good question. While I don't think it should be a rule, I do think it's something we should encourage.

--jeremy

trickykid 12-15-2005 12:31 PM

As I don't necessarily see it as a problem, it's always encouraged but I also put in the back of my mind if they are provided a solution and there are 0 responses from them, it's also a sign it worked for them or they just moved on.

I'd rather focus on some of the other rules we have and enforcing those, like double posts and advertising, which are the big % of rule breakers. Just cause it's a rule doesn't mean it's going to be followed, we have members who report posts as if they're replying or reporting to speed up their replies, when it clearly states in big bold letters the reasons to report a post and so on.

Again, there are other rules that are being broken that affect the forums on a totally different level, those should be focused on more often than trying to get members to respond if a solution provided actually worked. Most of the time if they truly want help and a reply they recieved didn't help, usually they're rather quick to respond. Even though a "thanks, it worked" gives you that warm and fuzzy feeling inside, I don't think it should be required by members and I don't expect it each and everytime I try to help someone.

minrich 12-15-2005 02:02 PM

Sorry to be so vague but I recall a reference to a 'how to ask a question' link in one of the Mod's signatures. Wouldn't the addition of a 'polite' addendum thereto requesting a 'thread closing statement' from the original poser of the question be a non-mandatory way of addressing TruongAn's suggestion. I agree that it is, would be, impossible to police, and should not be added a as Rule.

jeremy 12-15-2005 04:51 PM

I certainly wouldn't be opposed to adding it to one of the LQ LA's. http://www.linuxquestions.org/linux/...Ask_a_Question probably makes the most sense.

--jeremy

ctkroeker 12-15-2005 07:36 PM

How about a time-out of a week or two (depends), if a thread has not been solved in that time, or no posts in that time, the thread starter gets a email asking him to please post a quick answere, like: Solved. for example.

minrich 12-15-2005 09:34 PM

ctkroeker

I am not sure if this would work as proposed.

I am a long time subscriber to a number of posts in the '0 replies email' - at the last count I have some 400+ threads (subscribed to) and there are two reasons why I subscribe (without posting a reply):

1. If I am interested in learning what the solution to the posed question is - and this has the added advantage of not cluttering up the LQ forums with similar questions of my own (maybe on a different distro forum or on my own specific hardware - I for instance only have ATI graphics on my 3 laptops and 1 desktop/workstation) and I can hide my shame in having to ask what may appear to others (more experienced than me) as rather basic, and

2. While I may have a response to the posed question, there are surely, in my experience, others here who have undeniable hands-on experience in the area in question, and it is my fear that in posting a response or a partial response I will remove the then 0 reply thread from the scrutiny of others wiser than me.

[Incidentally: A QUESTION for jeremy or the Mods: If the original poser of a question adds a second post (rather than editing the original post) is this recognized by the current software as a reply, or does the thread remain as a '0 reply' looking for an answer?]

So I wait for someone to chime in and then add a comment, based on my own experiences, upon receipt of an advisory email.

So, in my case, it doesn't matter if a reply isn't received within a couple of weeks, especially if the 0 replies search goes back that far.

I would add that I often, or at least, in the past, regularily scroll through the 0 replies looking for areas in which I can be of some assistance - this may have been triggered by LQ's recent effort to try and reduce the unanswered posts.

The other thing that I try to do is search for all posts containing 'vmware' since I had until recently only been running linux distros within vmware on Windows machines - and I regularly find that I can help on both unanswered and partially answered questions.


One thing I would like to see however is a poster's option to choose a 'flag' that signifies that a thread is not expecting replies. For instance, a post, with a heading such as: "Problems with ATI drivers???" that describes in detail how to download and install the driver SUCCESSFULLY.


Hope this helps.

Cheers
Richard

microsoft/linux 12-15-2005 11:21 PM

I must admit this makes a lot of sense, both from a poster stand point, and from a person searching the forums standpoint. I am however guilty of leaving open-ended forums without telling what worked and what didn't, mainly because I forget about it. I'll try and do this in the future

jeremy 12-16-2005 10:06 AM

If a user replies to their own thread, it does indeed pull it off the 0 replies list.

--jeremy

david_ross 12-16-2005 02:05 PM

Quote:

Originally Posted by minrich
[Incidentally: A QUESTION for jeremy or the Mods: If the original poser of a question adds a second post (rather than editing the original post) is this recognized by the current software as a reply, or does the thread remain as a '0 reply' looking for an answer?]

This will remove it from the 0 reply since it quite litteraly searches for threads with 0 replies, doing otherwise would be quite resource intensive.

In the past people used to bump their threads which removed it from the 0 reply list with a post of "bump" which appart from being annoying also removed it from the 0 reply list. The autobump feature for 0 replies seems to work a lot better in this regard.

I have a feeling that a reminder e-mail was suggested a while ago and jeremy spoke about puting it on the todo list but I don't think it was progressed any further. I've got to say that I still quite like the idea though.

XavierP 12-16-2005 03:12 PM

Quote:

From How To Ask A Question
What To Do When Your Question is Answered
Tell us. Tell us what worked for you. Someone coming along after you with an identical problem needs to know if the fixes work. And, just as importantly, the people who have spent their free time helping you would like to know that you have now solved the problem. Please don't just vanish or walk away without saying Thanks.

Even better, find a place in the LQ Wiki to describe what was done to get it working properly first time. Not only will you help others, but your solution will be saved for posterity.

I like the idea of an email or pop up being sent to the thread starter to say "did any of the suggestions in your thread work? Please post and let us know", a number of posters register only to post one question and we never see them again. So they don't see the pop up on logging in and they are likely to either ignore the email or abandon their email address.

Part of the problem is that LQ is just too nice. Seriously. If we had set ourselves up as a 'hardass' forum from the beginning (as some have done) we would have a) more completion posts and b) a lot less members.

We can only encourage people by example, we can't force them. Unfortunately ;)

simcox1 12-16-2005 03:59 PM

Yes but the more popular a forum is the more chance of finding the answer. At least it's busy. Also, it doesn't matter how many ways you can think of getting people to post back, or use netiquette, or whatever, it's probably not going to work. You just have to rely on people working it out for themselves.

linmix 12-16-2005 05:39 PM

I've followed this thread with great interest as it was something I'd been thinking about for some time. Along the same line I have another related question/suggestion:

Would it be good to have an option somewhere to indicate a question has been adequately answered. I ask this, because as long a a question has 0 replies, you know where you stand. If it has 1 reply and the author didn't write the last one, either he didn't see it yet, or never bothered to post back with a 'thank you' message, but if there are 3 (or 4,5,6,7,8...) posts, it is impossible to know if more help is needed.

If a user could indicate his question was answered and this could be seen from the forum, without actually opening the thread, this might help to see which posts still need additional imput.

ctkroeker 12-16-2005 06:00 PM

My thoughts exactly, linmix.
This would be helpful and save a lot of time.

XavierP 12-16-2005 06:20 PM

Ah, this one again. We have had very long discussions on this very matter. Basically, the result of it was a sort of agreement that if a poster can't even be bothered to come back to say "thanks, <solution> worked", they are also unlikely to come back and tick a box.

What I would suggest (and like anything, it's not perfect and may not work) is that if you as a reader find a solution in the thread, rate the thread. Maybe, if we get a bunch of highly rated threads then it will be obvious that those threads work.

Not perfect, but as good as any other.

titanium_geek 12-16-2005 06:42 PM

I think that the rating thread thing is under exposed, perhaps we need to have a push to rate threads - like the successful push to answer zero replies.

Awesome answer to a question? rate the thread!

titanium_geek

minrich 12-16-2005 07:11 PM

Okay, so I just rated this thread: Excellent

Since I am the only voter so far it really stands out on the Website Suggestions & Feedback Forum!

XavierP 12-16-2005 07:27 PM

There you go - asked, answered and rated. :)

linmix 12-17-2005 04:38 AM

I see the difficulty... I agrree that rating should be promoted... I'd never thought about it, let alone done it!

ctkroeker 12-17-2005 06:45 AM

I guess it doesn't happen very often that someone rates a thread...

arunvk 12-17-2005 08:55 AM

i totally agree. people should atleast have the courtesy of giving a feedback on the solution given to them.

linmix 12-17-2005 09:19 AM

There's another snag though. It's not easy to rate a thread as good if the sollution given is a good link t another thread that gives a complete explanation. The thread rating would be given to the second one, not to the first. Anyway, after reading all your arguments I guess it's all good as it'll get.

TruongAn 12-17-2005 01:39 PM

I think rate is not enough.
Rate the thread does not mean thanks to those who suggest solution

linmix 12-17-2005 02:04 PM

A 'thank you'is nice, but I don't really need it. It's much more important to know a question has been answered and the sollution worked.

titanium_geek 12-17-2005 03:10 PM

Are you looking for common courtesy, TruongAn, or a sign that the question has been satisfactorially answered, so people looking at threads in the future can see the solutions that worked?

TruongAn 12-18-2005 03:47 AM

So, the conclusion is that user is encourgaed to post back, but it is not and will never be a rules.
So, If a user register in to our forum, where can they see a text that encourage them to post back.?

linmix 12-18-2005 04:19 AM

In my sig :)

TruongAn 12-18-2005 08:26 AM

In your what? linmix

linmix 12-18-2005 10:25 AM

sig. = signature (the comment at the bottom of a post)

simcox1 12-18-2005 01:53 PM

One thing I've noticed is that the same questions keep getting asked. Like in the slackware forum, there are a couple of sticky's, but some other very useful threads take a lot of looking for. I know there's the answers section and the wiki, but sometimes what you want isn't there. So I'm wondering if there's a way to have more stickies or perhaps a link to the 'Top Rated' threads. If threads do get a grading will there be a way to access them? Maybe that's getting too complicated. Maybe we should be encouraged to add more to Linux Answers.

XavierP 12-18-2005 02:22 PM

Definitely add more LinuxAnswers. All having more stickies will do is push all new posts onto page 2 - stickies are regularly requested and seldom read.


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