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Old 12-08-2018, 07:47 AM   #1
stf92
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Registered: Apr 2007
Location: Buenos Aires.
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I am not receiving emails from LQ.


In my control panel I have my present email URL and also Instant Notification selected. However I am not receiving email from you. Possible cause?

Last edited by stf92; 12-08-2018 at 07:50 AM.
 
Old 12-08-2018, 10:13 AM   #2
jeremy
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I can confirm they were accepted by your email provider. You may want to check your spam folder, or contact them direct to ask why you're not receiving legitimate mail.

--jeremy
 
Old 12-08-2018, 11:24 AM   #3
stf92
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Not your problem, but the email provider is Gmail and the page does not have a spam folder. They only have folders Primary. Social and Promotions. Maybe some time ago I marked LQ as spam. But in this case I should be able to access them and I am not.
 
Old 12-08-2018, 11:46 AM   #4
jsbjsb001
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Quote:
Originally Posted by stf92 View Post
Not your problem, but the email provider is Gmail and the page does not have a spam folder. They only have folders Primary. Social and Promotions.
...
There actually IS a spam folder in Gmail - I know because I have a Gmail account and just checked. It's there.
 
Old 12-08-2018, 01:15 PM   #5
stf92
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Location: Buenos Aires.
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Would you be so kind as to give me directions so I can find it? I'm sending you a screenshot.
Attached Thumbnails
Click image for larger version

Name:	Screenshot_2018-12-08_16-18-20.png
Views:	19
Size:	139.8 KB
ID:	29119  
 
Old 12-08-2018, 01:20 PM   #6
jsbjsb001
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Quote:
Originally Posted by stf92 View Post
Would you be so kind as to give me directions so I can find it? I'm sending you a screenshot.
Probably not the best idea to take screenshots of your personal email. But ok, see that column on the left-hand side of the sceenshot (where Inbox, etc is listed) ? Scroll down and you should see a link that says "More", click on that link and then scroll down that same list, and you should see a folder called "Spam". Click on that folder. And that's it.
 
Old 12-08-2018, 02:53 PM   #7
stf92
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When I press "More" I get "Less"!
 
Old 12-08-2018, 09:18 PM   #8
jsbjsb001
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Quote:
Originally Posted by stf92 View Post
When I press "More" I get "Less"!
Yes, you do. You need to scroll down that same list until you see a folder called "Spam" - it IS there, you're just not looking properly. Go back and read what I said before, and follow what I said, or don't worry about it.

I strongly suggest you not only review the screenshot I've posted below, but also learn to read instructions properly - as you could have just scrolled down (as I said before), and you would have seen it (AFTER clicking on "More").
Attached Thumbnails
Click image for larger version

Name:	gmail-spam-folder.png
Views:	12
Size:	11.1 KB
ID:	29122  

Last edited by jsbjsb001; 12-09-2018 at 02:23 AM. Reason: added sceenshot of my own
 
Old 12-09-2018, 03:10 AM   #9
stf92
Senior Member
 
Registered: Apr 2007
Location: Buenos Aires.
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Original Poster
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Quote:
Originally Posted by jsbjsb001 View Post
Yes, you do. You need to scroll down that same list until you see a folder called "Spam" - it IS there, you're just not looking properly. Go back and read what I said before, and follow what I said, or don't worry about it.

I strongly suggest you not only review the screenshot I've posted below, but also learn to read instructions properly - as you could have just scrolled down (as I said before), and you would have seen it (AFTER clicking on "More").
You are right, I have just seen it. Thanks a lot.
 
  


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