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Old 07-10-2004, 06:09 PM   #1
dscapuano
LQ Newbie
 
Registered: Jun 2004
Location: Princeton Junction, NJ
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Lightbulb General Info for an "I need help" post.


This has been discussed on another forum. Everyone should have some way of indicating the following, especially newbies:
1. What distribution are they using.
2. What is their overall experience level (scale of 1-10?).
3. What type of hardware are they using (memory, diskspace, speed, peripherals, modem, etc.).
4. For specific software questions, what version(s) are they using. For example, Apache 2.xxx and PHP 4.3.

This helps those wonderful folks that try to help, do a better job. I have been helped out tremendously on some of these forums and thank God they exist. This might make the helpers jobs a bit easier and save time for everyone.

Thanks for being there for me,
dc
 
Old 07-10-2004, 06:13 PM   #2
acid_kewpie
Moderator
 
Registered: Jun 2001
Location: UK
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well yes, and we try to encourage people to post full and compelte posts. but the whole point is that more often than not the people the write insufficientlt useful posts are the ones who don't think about what they're doing as much as they should, so wouldn't be willing to read, or wouldn't notice, tips and pointers to make better posts... catch 22 really...
 
Old 07-11-2004, 07:40 AM   #3
ppuru
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Registered: Mar 2003
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Absolutely agree with you both. Atleast stating the distro they are facing a problem with, would help a long way in resolving problems.

Can LQ make including the Distribution field mandatory. Not sure if it will work. Sure yall must have noticed Windows 2000 in the Distribution field.

Again the frame of mind they are in while posting a problem too counts. In the hurry to get their problem resolved, they may forget to include the info about their environment.
 
Old 07-11-2004, 12:12 PM   #4
LinuxLala
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Registered: Aug 2003
Location: New Delhi, India
Distribution: Fedora 7
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And if someone does include all this information, it might help them get speedier answers. 'Coz more often than not, it is questions like these ehich we have to ask and wait for an answer before giving a solution to the problem.
 
Old 07-11-2004, 12:23 PM   #5
XavierP
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Registered: Nov 2002
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Hmmm. I seem to have a strange deja vu type feeling..... This topic has been covered before and I'm sure it will be covered again. ESRs "How to Ask Questions...." essay (see my sig for the link) still applies and should be read. We need as much info as possible, too often we see threads which need 6 answers before we learn basics like hardware and software.

Unfortunately, unless you are a helpful person or are used to technical boards, you would need to read through/search through existing threads, faqs, rules and help files to see how best to ask aquestion. As we see by the number of "Which is the best distro" type threads that is not something we can expect.

So all we can do is to try to educate each other - if a thread comes up which has inadequate information, answer it by asking for that info and don't offer help until you get it. Yes, that sounds harsh, but guessing blindly can cause more problems than it solves. My 0.0107544 (2 cents in real money )
 
Old 07-12-2004, 01:40 AM   #6
slakmagik
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Registered: Feb 2003
Distribution: Slackware
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Quote:
Originally posted by ppuru
...Can LQ make including the Distribution field mandatory. Not sure if it will work. Sure yall must have noticed Windows 2000 in the Distribution field.
I doubt it would really work, either. Even people who fill them out often don't keep up with them and then most people run more than one distro so you don't know which one they're having an issue with. But I agree that people *should* fill out the distro field and at least try to keep up with it. More than that, they should just post in the distro-specific forum where appropriate or come out and say which it is in more general forums.

Distro, hardware, version - all good. Level of experience is trickier, though. I don't think many people (myself included) could accurately 'scale' themselves. Just a generic "I'm clueless" or "I'm one baffled wizard" would be about as good as it would get.

acid_kewpie pretty much hit the problem and XavierP the solution - it's a catch-22 you have to just work with as best you can.

Threads like these are good every now and then, though - maybe someone will stumble over them and take the tips.

Hm. Stray thought - there's a slashbox that has random *nix tips that you can put on your front page - having a random 'LQ Tip' box that people could see might be helpful and might draw attention just because it'd always be different. Just a little one shot tip on the front page or main thread page every day.
 
Old 07-12-2004, 07:41 AM   #7
jeremy
root
 
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Where would the tips come from?

--jeremy
 
Old 07-23-2004, 11:19 PM   #8
slakmagik
Senior Member
 
Registered: Feb 2003
Distribution: Slackware
Posts: 4,113

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The tip fairy?

I dunno - maybe set up a 'submission page' sort of like for reviews where anybody can offer one and have the mods look them over to make sure they're okay and dump them into the LQ 'fortune' database. (I'm sure the mods love this suggestion. ) It was a pretty half-baked idea, I guess. Sounded good if it did work by magic, though.
 
  


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