LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Networking > Linux - Wireless Networking
User Name
Password
Linux - Wireless Networking This forum is for the discussion of wireless networking in Linux.

Notices


Reply
  Search this Thread
Old 05-23-2018, 11:21 PM   #1
elytron
LQ Newbie
 
Registered: Jun 2017
Location: USA
Distribution: Mint Cinnamon
Posts: 13

Rep: Reputation: 0
Arrow Intel Wireless-AC 9260 - Not Detected - Dell Laptop - Linux Mint 18.3


Having some issue with my new WiFi card on Linux Mint. I decided to upgrade and bought an Intel Wireless-AC 9260 for my laptop. Previous card was an Intel model 8260. The 8260 worked fine, but with the new 9260 in place, Bluetooth appears to work but not WiFi. For some reason Mint "Failed to Detect Network Card"

Laptop is a Dell Inspiron 14-3452.

Intel Pentium N3700 CPU
4GB Memory
Samsung SSD
Intel HD Graphics 405 (Braswell)

Linux Mint 18.3 Cinnamon, Kernel: 4.15.0-22-generic x86_64

Please help a fellow penguin out. Thanks!
 
Old 05-24-2018, 08:05 PM   #2
BW-userx
LQ Guru
 
Registered: Sep 2013
Location: MID-SOUTH USA
Distribution: Slackware 14.2 / Slackware 14.2 current / Manjaro
Posts: 6,339

Rep: Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226
if you had your other card working from install, that is when it was detected and the proper drivers for that other card were installed, now you got a different card, needs different driver.

Intel says,
Intel® Wireless-AC 9260 4.14+ iwlwifi-9260-th-b0-jf-b0-34.618819.0.tgz

you need to search your repo for the proper wifi driver for your new card. that is where I'd start.
 
1 members found this post helpful.
Old 05-24-2018, 08:17 PM   #3
jefro
Moderator
 
Registered: Mar 2008
Posts: 18,077

Rep: Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709Reputation: 2709
Try this maybe. https://www.intel.com/content/www/us...etworking.html

A M.2 or usb device may need to be known too. Since bluetooth works that is a good sign to start.
 
1 members found this post helpful.
Old 05-24-2018, 08:21 PM   #4
Timothy Miller
Moderator
 
Registered: Feb 2003
Location: Arizona, USA
Distribution: Debian, Fedora, Arch, & GalliumOS.
Posts: 2,742

Rep: Reputation: 782Reputation: 782Reputation: 782Reputation: 782Reputation: 782Reputation: 782Reputation: 782
I know when I upgraded on Debian the 9260 firmware wasn't available yet, so that's where I'd start. Do you have the /lib/firmware/iwlwifi-9260* files?
 
1 members found this post helpful.
Old 05-25-2018, 02:37 AM   #5
elytron
LQ Newbie
 
Registered: Jun 2017
Location: USA
Distribution: Mint Cinnamon
Posts: 13

Original Poster
Rep: Reputation: 0
Quote:
Originally Posted by Timothy Miller View Post
I know when I upgraded on Debian the 9260 firmware wasn't available yet, so that's where I'd start. Do you have the /lib/firmware/iwlwifi-9260* files?
Yes I had those files. Tried to replace them with the one from Intel's site. Believe I succeeded, still only Bluetooth.

This is the card that I bought: Amazon.

Tomorrow I will search Google some more.
 
Old 05-25-2018, 07:40 AM   #6
BW-userx
LQ Guru
 
Registered: Sep 2013
Location: MID-SOUTH USA
Distribution: Slackware 14.2 / Slackware 14.2 current / Manjaro
Posts: 6,339

Rep: Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226
Check your wiring to be sure you have it seated properly and the correct wires in the correct sockets.
 
1 members found this post helpful.
Old 05-25-2018, 09:20 AM   #7
elytron
LQ Newbie
 
Registered: Jun 2017
Location: USA
Distribution: Mint Cinnamon
Posts: 13

Original Poster
Rep: Reputation: 0
Quote:
Originally Posted by BW-userx View Post
Check your wiring to be sure you have it seated properly and the correct wires in the correct sockets.
Was very careful with the new card, to install it safely. Pretty sure I seated it properly in the slot. The antenna wires were tricky
to connect because the sockets are small. I did match up the black and white wires, connected them successfully. I also was careful to prevent electrostatic damage.

The card took several weeks to be delivered, Amazon had said it was lost in transit. Eventually was delivered though. Maybe it was damaged in that time? If it doesn't work under Windows 10, do you think I should return it?
 
Old 05-25-2018, 09:26 AM   #8
BW-userx
LQ Guru
 
Registered: Sep 2013
Location: MID-SOUTH USA
Distribution: Slackware 14.2 / Slackware 14.2 current / Manjaro
Posts: 6,339

Rep: Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226Reputation: 1226
Quote:
Originally Posted by elytron View Post
Was very careful with the new card, to install it safely. Pretty sure I seated it properly in the slot. The antenna wires were tricky
to connect because the sockets are small. I did match up the black and white wires, connected them successfully. I also was careful to prevent electrostatic damage.

The card took several weeks to be delivered, Amazon had said it was lost in transit. Eventually was delivered though. Maybe it was damaged in that time? If it doesn't work under Windows 10, do you think I should return it?
yes.
 
1 members found this post helpful.
Old 05-26-2018, 07:22 PM   #9
elytron
LQ Newbie
 
Registered: Jun 2017
Location: USA
Distribution: Mint Cinnamon
Posts: 13

Original Poster
Rep: Reputation: 0
I installed Windows 10 and it still does not work. Then Bluetooth died. Will try and get a refund.

My other card works fine, so I reinstalled it. Thanks everyone.
 
  


Reply

Tags
dell, intel wireless, laptop, wireless


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Wireless and cursor remain asleep after Dell x64 Laptop reawakens Linux Mint trueblue280 Linux - Laptop and Netbook 1 04-24-2018 09:21 AM
Intel Pro Wireless 2915ABG on Dell 700m laptop lajode Linux - Newbie 3 02-19-2012 11:54 AM
Wireless card not detected on Dell Latitude D420, Arch linux deadalus.globalnode Linux - Networking 23 04-06-2011 10:13 AM
Intel wireless card on Dell laptop (FC6) dotancohen Linux - Wireless Networking 9 01-23-2007 06:18 AM

LinuxQuestions.org > Forums > Linux Forums > Linux - Networking > Linux - Wireless Networking

All times are GMT -5. The time now is 05:57 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration