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Old 10-10-2016, 12:05 PM   #1
llewellen
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Zimbra Desktop Install Help


My ISP provides webmail using a Zimbra platform. I have a few email accounts, each with a calendar, that I have synced on my Blackberry in Hub. I would like to do the same on my laptop and I thought the Zimbra desktop app would have the best chance of doing that seamlessly.

Mint 18 with Cinnamon3.0

Downloaded the package from the Zimbra site and used Archive Manager to unpack. So far, so good. I can see the unpacked files and folders sitting in a sub-directory.

Both Zimbra and ubuntu installation instructions say navigate to the folder where the unpacked files reside and then run the following in terminal:

Zimbra says sudo ./install.pl

ubuntu says sudo perl ./install.pl

Both return an error message saying that the directory or file does not exist, although I can plainly see install.pl sitting there. Cannot get Software Manager to install the app. In frustration, I double clicked on the install.pl file and ended up with a Zimbra desktop icon. When I double click it, a blank window opens with the hurry up and wait icon rotating until a message pops up saying the following script has stopped running, click continue to keep trying or stop. Both do nothing and the hurry up and wait continues endlessly.

Here's the script that apparently has stopped running:

script:file:///home/ken/Downloads/zdesktop_7_2_7_ga_b12059_linux_i686/zdesktop_7_2_7_ga_b12059_linux_i686/app/linux/prism/modules/WebAppProperties.jsm:232

Any clues? Thank you for any help and suggestions.
 
Old 10-10-2016, 12:31 PM   #2
Habitual
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cd into the unpacked directory and run
Code:
sudo ./install.pl
 
Old 10-10-2016, 01:20 PM   #3
llewellen
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@ Habitual: I tried that. The downloaded package resides in my downloads folder. The unpacked files are also in downloads in a separate folder. I ran that folder name in terminal:

cd home/downloads/zdesktop_7_2_7_ga_b12059_linux_i686

which returned "no such file or directory exists". But the folder is plainly sitting there.
 
Old 10-10-2016, 04:06 PM   #4
Habitual
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Quote:
Originally Posted by llewellen View Post
@ Habitual: I tried that. The downloaded package resides in my downloads folder. The unpacked files are also in downloads in a separate folder. I ran that folder name in terminal:

cd home/downloads/zdesktop_7_2_7_ga_b12059_linux_i686

which returned "no such file or directory exists". But the folder is plainly sitting there.
Linux is case Sensitive.
Try
Code:
cd /home/Downloads/zdesktop_7_2_7_ga_b12059_linux_i686
sudo ./install.pl
Omitted or corrected in red.

Last edited by Habitual; 10-10-2016 at 04:07 PM.
 
Old 10-10-2016, 04:47 PM   #5
Emerson
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Code:
cd ~/Downloads/..
I do not think /home/Downloads/.. is a valid path.
 
Old 10-10-2016, 05:51 PM   #6
llewellen
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@ Habitual: I ran your revised, case sensitive script and got the same error result "no such file or directory exists". I went back and double checked the folder name. As displayed in the downloads folder it has (...) three dots (without the brackets) in the middle of the name. I took that to mean that the folder name had been truncated for display purposes, so I filled in the truncated characters to replace the dots. Could that be the problem?

@ Emerson: Any idea what the valid path name should look like?
 
Old 10-10-2016, 08:28 PM   #7
llewellen
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Update - Solved (Sort of)

This is from the official Zimbra bugzilla:

"Hey Jorge, we will start supporting 64-bit Zimbra Desktop from 7.3.0 onwards.

The thing which holding us back is that we are currently using Prism framework, which itself doesn't support 64-bit. In 7.3.0 we will be replacing it with node-webkit framework which will have support for 64-bit."

The most current version of Zimbra Desktop available for download, and the one I have been trying to install, is 7.2.7. The Zimbra workaround to try to install that on 64bit by accessing some 32bit libraries doesn't work either (again taken from the Zimbra bugzilla):

"FYI
Ubuntu 15.10 64 bit:

sudo apt-get install libxt6:i386 libc6:i386 libgcc1:i386 gcc-4.6-base:i386 libstdc++5:i386 libasound2:i386 libgtk2.0-0:i386 libxtst6:i386

Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package gcc-4.6-base
E: Couldn't find any package by regex 'gcc-4.6-base'"

That's the same error message that I received when I tried to run the workaround script recommended by Zimbra.

Apparently, you can't get there from here at the moment. Have to wait for version 7.3 to be released.

Thanks for the responses and attempted solutions.
 
Old 10-11-2016, 09:03 AM   #8
Habitual
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Quote:
Originally Posted by Emerson View Post
Code:
cd ~/Downloads/..
I do not think /home/Downloads/.. is a valid path.
I wasn't pro-caffeinated? Good catch!

Code:
cd $HOME/Downloads/zdesk <tab tab>
is my story and I'm sticking to it.

64bit not ready for prime time? Ouch.
 
  


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