Kinda new to linux and have been installed hylafax on 1 of 2 systems went great on the first one well when i say great i mean 3 days later. im trying to get it on another system now what the first steps are is run the hylafax file i downloaded it runs thru a little setup then asks for the redhat 9 disk 3 so insurt it nothing happens so i think is my drive working in linux when n u insert a cd it autoruns well on this one it doesnt it is setup to but doesn't i has tried to access the cd via command prompt but no luck check all the hardware and swapped the cd drive out can u please help as this is very


cheers

Are both systems running the same distributions of Linux, what distribution are you running on the one the isn't working? Can you manually mount the drive:

If you're running older distributions, the automounting and autorun features are spotty. Provide the info, and we'll try to get it fixed...

Mike.

There both running redhat 9 if dat helps

There both running redhat 9 if dat helps and iv also tried to mount them like that it says you do not have permissions but im logged in as root !!!

That would be an example of spotty automount distro. (in my experience). Could you manually mount the drive?

What is the exact command you're using to mount the drive, and what are the permissions on the mount point, and the device file? Can you copy and paste the exact error message also...

its a server system its a clients server so its in work i used mouth /mnt/cdrom and /dev/cdrom also tried /mnt/with a few other things in the hardware browers its /dev/cdrom and under that it says no drive or built in ???

Do this:

And post the output here.

ok mate il have 2 wait til tuesday now as thats when im back in work cheers il speak 2 u then

output : lrwxrwxrwx l root root 8 sep 23 2003 /dev/cdrom -> /dev/hdc

there we go i typed that in and tried to browse to both it just says permissions denied still logged in as root

if that will help can it be effected in different sessions ?? like KDE or gnome will that make a different on cd settings??

Well, what happens when you're at a virtual terminal? That's a way to test if it is gnome or KDE causing the problem. What are the permissions on /dev/hdc, they shouldn't be anything special, but maybe they're wierd... I really don't know what's causing this, so I'm kinda just going through the steps I would take to figure it out.

Mike.

I will talk you thru the steps i take, log in to gnome as root go to home folder click hylafax, hylafax runs thru a setup then tells you it needs disk 3 of redhat 9 so i insert it !!! "disk error not in drive please insert disk". before you ask iv checked the disk in another computer different disk it doesnt even start to spin the disk drive up which is wired iv tried to browse to the drive but this still isnt going to solve my problem iv dragged the file from the disk tried to mount it in a virtual drive in linux making it a .iso but still not luck this is a server so even if i can find away around it kinda still needs to be fixed as it will be needed in ther furture iv tried to different drive of of a linux box else where that work great also swapped IDE drive its got a tape drive running on it that appears on desktop ran it alone on the ide but still not luck !!!! this seems to be a software as it appears in bois and hardware browser. cheers

Yes so its still the same to get around this anyway iv loaded a extrenal drive to read the cd but the cd drive still needs to be working thanks

When /mnt/cdrom is a symbolic link to /dev/hdc, as is typical... now you must check the permissions of that device, and also see if it exists at all.